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Customer Ratings & Reviews

Your price for this item is $328.00
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3120 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the UBP-X800M2 Blu-Ray Player for its outstanding picture quality, amazing 4K resolution, and ease of use. Many appreciate its Dolby Vision and upscaling capabilities, along with its great price. However, some customers have expressed concerns about its reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,120 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In an era of streaming and Best Buy also getting rid of their physical media section, you may ask why do I need a 4K player? The answer is because it’s better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sgil,

      Thank you for the 5-star rating! We're happy to hear that you like the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K Blu-ray Player and Best Over all Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very techy so when it comes to buying technology for my home theater I research, research and research so more. This player would always be a result in the searches I did and I can see why. This player is remarkable for picture quality for 4K Blu-rays, Blu-rays and even up converting DVD’s. I bought this strictly for playing movies not for streaming. My streaming I use is an Apple TV 4K. The Sony X800M2 is very quiet, loads discs fast and looks great. I have no gripes about it, even having to enable Dolby Vision takes less then 10 seconds to do so I don’t find it a hassle to do like some have mentioned. My best advice for any product is research, research and research some more so you know you’ve getting some quality and will last. I got this while it was on sale for $200

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So Far, So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for one that had issues when playing DVD's. It would stop the video and leave the audio on, or it would stop the audio and leave the video rolling, or it would stop completely for a few seconds then restart from the beginning, or it would stop and shut its self off completely and this would happen several times in a 10 minute time span that caused Me Great Stress and Irritation! The Geek Squad advised me that it would cost more to send it in for repair than to issue a refund for a new model. I did have to pay a little extra on top of the refund for this model, but it's performing admirably and has NO issues with DVD's, Blue Ray's, or 4K Ultra Disk's! It is exceptionally clear and the Dolby Atmos is also very impressive! I'm very impressed with this Upgraded unit and I Pray it does not develop any of the issues that the last one had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Solidly built, only missing an info screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to play any discs I’ve thrown at it so far. Only wish it had a display for seeing track numbers when I use it as a CD/SACD player without having to have the TV on to see track info. Otherwise, solidly built.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Best 4K player to date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K player is this best one I ever owned to date. It literally plays any kind of discs. The picture quality looks amazing plus you get Dolby vision with any movie that has it. I highly recommend this player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat this for the money!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 50yrs of audio video experience and have owned many Sony Products including a 65in OLED A80 flat panel tv. This player has a substantial weight of 8lbs check out other players even more expensive ones and you'll see they are typically 3-5lbs. I also own a Panasonic UB9000 at about 20lbs, but it is nearly 3 times the money. You can't go wrong with this player. What I can't believe is how I ordered it online yesterday and it is here today! My Ku Du's for Best Buy being on the ball......

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound good lpcture.and a better picture. Good for 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    BluRay Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This BluRay player is easy to use and works great. The color is spectacular and the sound outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Sony one and only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best DVD for the price out there. Higher than average, but you get a sturdier build, upscaling, various media format support and the Sony one and only brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top grade player.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no need to utilize the streaming functions. The video playback is excellent, far superior to its predecessor which was a standard HD player. The picture and sound are significantly better in all aspects than any streaming service I use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rcaben,

      That's great! We're glad to hear that you like the picture and sound quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K Blu-ray players will probably be as far as physical media will go. As convenient as streaming can be, this is the best possible experience you can get watching movies with a home theater system. It supports all the latest visual technology, including Dolby Vision. The player is well built and sturdy. Has a nice heft to it that makes it feel premium. To get the most out of it, make sure you have it connected to a well deserved TV that supports HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Outstanding 4K Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony for their blu-ray players ECT. The quality of this unit is outstanding from the slim design to the picture. Easy set up and easy to use. Well worth the price considering if you have a 4K TV to go with it. Would by again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and it works well with all dvds, blueray, and 4K. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get everything out of your movie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are times you should treat yourself to all the data. Streaming is great; it's fast convenient and 4K Dolby Vision is widely available. But, the movie is still being streamed so some compression is taking place and that prevents you from seeing all the movie has to offer. For those films that deserve the full resolution, full sound treatment, get a 4K disk and put it in this player. Then sit back and enjoy everything the movie creators wanted you to enjoy. Stream the minor or disposable stuff, but for the big films, see them on this player. It's easy to use and delivers movies to your eyeballs the way they were meant to be seen.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy To Set up and use. Doesn't take up much room and upscales to 4K video

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great 4k player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my Sony 700 player that was freezing up on 4k discs. Plays great and the homepage is simple. Remote is easy to use and all the buttons respond great. Picture and audio is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m enjoying it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidly built component that plays the majority of dvd/cd formats. As noted by others, it would be nice to have a small digital screen while playing audio cds so you don’t need to turn on the tv. For me, I’m not sure the next level of players is worth the return on investment especially with this model being a third of the price. Not knocking the quality of other players only that Sony has this model at a fair price point for the options it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray player for the price. I replaced an old PlayStation 3 which had served as my blu-ray player for several years. The new unit was easy to connect and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A feature rich HD 4K disc player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My final selection was this Sony UBP-X800M2 Blu-Ray Player. I researched and shopped players within this price range that would compliment my new AV Receiver and OLED televison. I decided this unit would fit the bill for me. It has all the newest features allowing it to communicate with my other new feature rich home theater components via HDMI connectivity. It can currently stream Wi-Fi from YouTube, Netflix and Prime Video if needed although I have not performed this task as of yet. This model also came bundled with two 4K Blu-Ray Disks. The unit itself has a well built solid feel to it and has been playing my HD 4K Blu-Ray Discs beautifully as advertised with no problems detected. It's a very feature rich unit with a included remote controlling all of the usual optional features including it's pleasant onscreen menu system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player and Streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the besk 4k player on the market. It is made by sony and is a sturdy item and has solid construction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robby,

      Thanks for the 5-star review! We're delighted you're enjoying the UBP-X800M2 Blu-ray player, customer's satisfaction is out top priority.
      Thanks for choosing Sony!
      -Aldair Sony_US