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Customer Ratings & Reviews

Your price for this item is $328.00
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3120 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the UBP-X800M2 Blu-Ray Player for its outstanding picture quality, amazing 4K resolution, and ease of use. Many appreciate its Dolby Vision and upscaling capabilities, along with its great price. However, some customers have expressed concerns about its reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,120 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent Ultra Blu-Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player mainly because I have a high end audio system and want the ability to play SACD, DVD Audio and other hi-res audio formats. It is setup in a two channel system connected to a stand-alone digital to analog converter and a Vizio P-series 65 inch UHD TV. The functionality of this player is outstanding. It loads quickly. SACD, DVD Audio, Blu-Ray audio and good old Redbook CD play seamlessly with no need to toggle into settings when you change formats. The on-screen menu allows for reasonably quick adjustment of both audio and video settings. The need for manual switching for Dolby Vision is a hassle, but since I am primarily interested in audio, I don't mind. My one complaint is it lacks a 12V trigger, but this feature is not available on most other players in this price range. My main entertainment center is a 5.1 system and I am strongly considering this player for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality 4K player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the great quality of this 4K player. The price and size are excellent. The video and audio are outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect for HiRes Audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for HiRes Audio. Purchased since it will play SACD and DVD-Audio disks (older formats) for multi-channel surround sound music. Audio sounds fantastic and this device can play multi-channel and hi-res audio in almost any format. Have been enjoying playing Bluray Audio and older DVD-Audio discs. I do not use this player to play movies or videos. Only negative so far is that the remote is not the greatest. For the intended use (only audio) it is a bit expensive. But for SACD and DVD-Audio the alternatives are limited. For playing audio, works perfectly and sounds incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the older version of the same model. I had had that one for nine years and used it frequently. It always performed well, and I was very happy with it. That is why I chose the same model as a replacement. I have only had this one for a couple of weeks. It is working well. I haven’t had a chance to get into its improved features. I don’t anticipate having any problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenR, We’re delighted to hear that you’ve been such a loyal fan of this model, trusting it as a replacement after nine great years with the previous version. It’s fantastic that the new one is working well for you so far, and we hope you’ll enjoy exploring its upgraded features whenever you get the chance. We’re confident it’ll live up to the high standard set by its predecessor. Thanks for sticking with Sony! -Jess Sony_US

  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Excellent 4K Blu-Ray Player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K Blu-Ray player for the price. Picture quality is great. Be sure to pick up a high quality HDMI cable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K Sony player is awesome. The picture is absolutely amazing and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Todd. We're glad to hear that you're enjoying your 4K Sony player and find the picture quality amazing and clear!. Sony products often offer exceptional image quality, and it sounds like your experience aligns with that reputation. Thanks for choosing Sony!. -Milton Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very Clear 4K video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play CDs on it and they have amazing fidelity. Plus it can play various forms of HI Fi music. Results in very clear, like in in the group, in my living room clear. Item was easy to set up and connect with my wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Poor quality software continues from Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound is great. I have two UBP-X800M2 and one UBP-X1000ES. Both UBP-X800M2 at times freezes playing UHD discs. Much more often than the UBP-X1000ES does. Sometimes the X800s power up with my Sony A95K TV and won’t display anything while the TV has no sound output! My opinion is Sony has very poor programming quality in many of their products!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    High quality from Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks great and performs great. I've had an LG which was terrible and didn't display 4k videos that great. This is a huge improvement and works flawlessly with my Sony tv

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this player for a few months. The picture is amazing. It has all the features I wanted (SACD, Dolby Vision, HiRes audio), super quiet, and came with a couple of movies. Leagues better than my previous Blu-Ray player.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Blu Ray

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu Ray rocks. I have to add more characters to make this review matter. I hope this satisfies the criteria. Generally, less word make more of an impact...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is still top of the line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you view a 4K disc, you have the ultimate treat in picture quality definition. There is nothing that compares to the crystal clear spectrum of colors and pinpoint details that come alive like no other format. Blue Ray is good but second best compared to 4K. And the SONY 4K player is a top of the line 4K player as one would expect from a quality mfgr. Controls & remote are intuitive; straightforward and easy to use; no learning curve required. The discs load quickly w/o delay and picture quality is second to none. Although one could pay a great deal more for a 4K player, it is doubtful it could surpass the build quality, picture display, and dollar value of the Sony UBP X800 M2. Hours of research and reading "reviews" of all the 4K offerings boiled down to choosing the SONY.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sony 4K Ultra HD Blu-ray DVD player.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're so glad our Best Buy In Home Advisor recommended we upgrade our old Blu-ray player to this 4K Ultra HD Blu-ray player to match the new 4K HDR OLED TV we were also purchasing. It's apparent the mechanism is very high quality and, in combination with our new TV, the DVDs and Blu-ray DVDs in our existing library are upscaled and look so much better than before. We can't wait to see how the new 4K Ultra HD Blu-ray DVDs will look and sound through this new player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lot of options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is deeper and heavier than my previous Sony Blu-ray player. I assume that is for the additional electronics need to be a multi-format player. That is the reason I purchased it, so I could play Dolby Atmos discs, as well as SACD and DVD-Audio. So far, it has handled the multiple formats well. I intend to use for both music and video.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Toan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Device. The quality of sound and video; and it is easy to set up and connect to many other devices in different brand. the structure of the body this player is so good. it run quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old Sony with old technology. Utilizing a new 4K hdmi cable with my DVD player I cannot believe the quality of any movie that I lay in my new DVD player. Any movie looks fabulous!!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer model replaced , my older ubp x800 which had alot of issues , Sony added Dolby Vision on this model & fixed several issues , I would definitely recommend this to anyone looking for a nice 4K Bluray player .

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great Product - Even Better Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a variety of Blu-Ray players before purchasing this one. Didn't need any of the features of the $500 models. This one is great for 4K movies. Audio quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Lights , Camera & Action !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice , the 4K format is awesome and set up with my new Sony Bravia OLED tv and sound bar makes it a theater quality experience .

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great TV accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K upgrade from Blu-ray. It was a bit pricey but forth the money when paired with a 4K TV. The features are great and easy to follow. The audio options are fantastic and user friendly.

    I would recommend this to a friend