Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$349.00
Save $30
Comp. Value: $379.00

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,131 reviews
  • Rated 5 out of 5 stars

    Great 4k player

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player and have no regrets, picture quality is amazing, highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roger, Awesome! We are so glad to hear that you are enjoying your new UBPX800M2! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love 4K

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to setup. Beautiful picture and simple menus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provides what we needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice if there were more “smart” features. Picture quality is good and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product highly recommended, buy and enjoy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Best,

      You made the right choice! We're thrilled that you like the performance of the 4K player. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Not reliable. Randomly freezes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluray player was very unreliable, the screen on my 4K samsung TV kept turning black with no audio, at first i thought it was a handshake issue but then realized that the player didnt want to power down to restart it so i would have to disconnect the power wire from the power conditioner i have all my HT products connected to which was a hassle to do when you have all your wiring setup and reconnect it back just to get the player to start working normally. I ended up having to take it to Geek Squad for service which was another aneurysm to deal with and 2 weeks later getting it back as "Unrepairable" and since i did have it under a 4 year replacement or repair warranty, i was given a refund to buy a new player which i thought i would automatically get vs waiting two weeks to tell Geek Squad I TOLD YOU SO. I honestly miss the samsung bluray players, never had an issue with those and even my higher end Oppo UDP-205 and UDP-203 and evn mt Panasonic DP-UB820 years later far after warranty expiring still work 100%

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrRuiz1983,

      Thank you for sharing your detailed feedback. We're truly sorry to hear about the frustrating experience you had with your Sony UBP-X800M2.

      We understand how frustrating it is when a product doesn't perform as expected, especially when it's integrated into a complex home theater setup. It's clear this issue caused a significant amount of hassle, and we deeply regret the inconvenience and time you had to spend troubleshooting.

      We're grateful for your honesty, as your experience helps us identify areas of improvement for our products!

      We appreciate you considering Sony products, and we hope to have the opportunity to regain your trust in the future.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Blu-ray player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player. I am able to put a gb thumb drive into the USB p[ort and watch what I have on it. All of the previous players I have had would not play them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, premium material. Good loading speeds, fluid fast forwarding and rewinding. DolbyVision must be turned on and off manually depending on if the disc includes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k Player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k Player movies look amazing with this Player I really recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player for DSD!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k Blu-ray, we love the picture on our Sony 4K TV. The best part about this player is that you can pay DSD CDs and output to your stereo system, which is awesome if you have Super Audio CDs. We love the clarity of sound and it works very well with our Krell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K blue Ray player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K blue Ray player highly recommended if you have a 4K TV always picture is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie night

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! It plays any disk you put in it, crystal clear picture, I recommend it to a few people already I have movie night every Saturday with it, I also enjoy watching it in 3D, it’s a great product to own, I’ll probably buy another one for the bedroom also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie Watching Was Like Being in the Theater

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used our Sony Blu-Ray player for the first time today. It was as though James Bond was in our living room. We are very happy with it. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Picture and Audio

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About the same excellent picture as my UBP x700, but definitely a nice improvement on the audio side. Limited apps, but I only use this to play discs, so not that important in my use case. Would give it 5 stars for the audio quality alone, but this player have issues with freezing and would need a power cycle from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary picture and sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player doesnt disappoint! Beautiful picture and sound is loud and i love it! Havent had any issues sooo far!4 k dont disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K HD BluRay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Watched a 4K film and the picture was crystal clear. I mean crystal clear… I was impressed. The 4K streaming apps are only a couple buts that’s because not many are streaming 4K, yet. When they do, you’ll be ready. Hooked right into receiver and sound system. The sound is better than the theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player- have played multiple 4k dvd's and the picture is stunning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Resolution MP3's

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video and audio quality of DVD's is nothing short of fantastic. I mainly use the x800M2 for CD and USB playback. CD's and USB MP3's have a new liveliness and musicality. I am now in the process of putting my favorite MP3 albums and compilations onto a USB thumb drive. This becomes a solid state high resolution music server.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little 4K player - nice upgrade.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my father's old 1080p player now that we've upgraded him to 4K. Setup was a breeze, and the upgrade to this unit was a noticeable improvement. Upgrading the firmware to the latest revision was also easy and quickly accomplished. Not a single thing to really complain about with this unit - would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. 4k is great and it even upscales non 4k blu ray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Replaced an older version and hooked this one up right away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xxxxx,

      Thank you for the 5-star rating! We're glad to hear that you like your Blu-ray player. Thank you for choosing Sony!

      -David Sony_US