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Customer Ratings & Reviews

$349.00
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Comp. Value: $379.00

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,131 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Blu-Ray player, very easy to set up and works well. It seems that it gets confused if different remotes are used with it, and it locks up if that happens. The workaround is to use the proper remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture easy to use setup was easy and it was near ready out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 1st Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good softwere fast and perfect picture. This is also the newest and most feature packed blueray sony sells.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best DVD player I have ever owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this right after I got OLED Sony and a Denon receiver. It will play any kind of disc you put in this thing. CDs, SACD 5.1, DVDs especially the 4K ones. For $200 there is nothing close. I mean nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and the picture quality is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I chose the right brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see some people complaining about this 4k player because it only has about 3 streaming apps available. I have a Roku stick for my streaming apps. I bought this 4k player for blu ray disc's only and it has fantastic picture quality and sound. Definitely worth the money. It plays all types of dvd's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this player. The sound options are a little annoying to configure, but once you get it figured out, the audio and video are high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best system that I have owned. Very high quality sound and picture. Also, shout out to Joey & Lydia at Best Buy store #694. Excellent customer service, fast, friendly team. I’m very happy with all of my products which got me an Elite Plus status.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I've come to expect from Sony... a high quality product that delivers a great picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good 4K player for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an overall good 4K bluray player. I have not tried SACDs on it yet. Good quality picture and sound. Remote is easy to use. It does sometimes lose sound synch when I page through a bluray. Also, it weill sometimes forget where I was if I quit watcheing a dics and try to come back to it later. The older Sony unit I had was better in this respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture- versatile player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi sis my first 4K bluray player. I wanted it to be able to play movie files as well as 4K discs. Streaming apps are a given on these players but make sure that the apps you want are still supported by the player. I am happy with this product - it does all that I ask and tje picture does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is fantastic, quality product, easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player on my new Sony X900H. Other than their quirks about Dolby Vision, you have to manually engage the feature, the combination really has upgraded my home theater system. I was skeptical about the chasing really improving the sound over the PS4 I was using but it does sound cleaner with a slight upgrade in clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A well built, excellent mid-level 4K player!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of Sony TVs and Pro equipment, I was looking to upgrade to 4K. And this is a great player. While not having the same level of processing as the vaulted Oppo 103, it has great color, depth and contrast, with little to no banding. Personally, the player is at its best, when the enhancements are turned off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck multi-format player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not connected to a Dolby Vision television, so having to manually switch that feature on is not a concern for me. I have played many formats including 3D blu-ray, DVD-Audio, SACD, DTS CD, Dolby Atmos, and multiple formats on the USB drive. Only froze on me one time so far. For the money (on sale), it's hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have watched several Blu-Ray movies and 1 4K movie during the mont we have owned it. It automatically pairs with my Sony TV with the HDMI connection. Everything looks great. Easily connected to my Wifi. Absolutely no issues so far. I purchased it on sale so it was relatively easy on the pocket book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K player with well above average build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is the best built 4K player that I own. It has a metal base frame and is heavy. It is like the first dvd players that I bought which were made like a tank. This is not your usual cheap plastic trash. I expect to have several years of service and the picture quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony 4K player. When it comes to disc players, I have used Sony exclusively for Blu-ray and never have been disappointed. This particular unit is solidly built and doesn’t feel cheap. Also it is full component width and matches the rest of the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 5 stars because the video was exceptional and the audio was exceptional, BUT... I also tested it against the Panasonic UB420. The 420 was noticeably better in certain shots in certain movies for 4K and 1080p. The Sony's audio processing is still better though, but if you're that much into audio, you probably already have better audio gear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The extra edge to music experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play! Up mixes with rEsPect! I use it for music videos. Selection of music format is a bit weird, just let it do it’s thing.

    I would recommend this to a friend