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Customer Ratings & Reviews

$349.00
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Comp. Value: $379.00

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,131 reviews
  • Rated 5 out of 5 stars

    best 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Picture. Amazing ATMOS sound. Very Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this blu ray player. Goes great with my Sony XR-65A95L TV. Outstanding picture between the two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely addition to home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift, they are happy with it. It has great sound and picture. It does what it's supposed to. Links in with their system easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Blu Ray player. It offers very little for extra internet connections like music or movie apps. Thats the Only downfall. I would say its also a little too wide. As its new on the market it may take some time until they get smaller and offer more apps. I would recommend this to others though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW AND IMPROVED VERSION.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the Sony UBP X800M Streaming 4K Ultra HD Hi-Resolution Audio Wi-Fi Built-In Blu-Ray Player in 2017. This is the latest version of the one I already had and it's even better than the original one. If you love 4K Ultra HD movies like I do then you won't be dissapointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BD HD Player!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding playback with fantastic sound! Video portion is truly immersive and rich (depending upon your monitor/TV, of course). I have had nothing but great experiences with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent DVD player. Compared to the other high end players, this gets the job done. Real easy to navigate and use; options galore to tweak the pic how you'd like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture with 4K movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference between a standard blu-ray picture and the 4K picture doesn't seem like it would be noticeable, but it is so much better. The features on the player (streaming Netflix, Hulu and Amazon Prime) are nice, but it would be better to allow downloadable apps (like Disney+, Peacock, etc.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dvd equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Sony DVD you did that I purchased at Best Buy. The salesperson was awesome and highly recommended this Sony unit. It was a little more than I planned on spending but I know Sony's good equipment and it complements my Samsung TV Soundbar and subwoofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music items!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a collection of SACD or DVD-Audio discs this is the AFFORDABLE player to get. It matches the OPPO which is no longer available except at eBay etc. where the prices are exorbitant. The video portion of this player is excellent with all types of DVDs. Substantial weight and build. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve purchased this model, one for the living room and the other in the master bedroom. Amazing quality picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value for money. Great UHD player considering there are no new ones being released. Works with my Sony TV like a charm. Upscaling delivered as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ultra Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it does a great job when it works, it doesn't really work very good at least half the time. While I bought this to replace another Sony player that was having issues I only inherited more. Examples: -It will fault out during Prime viewing and/or other streaming content. The only fix is to shut it off and reboot the darn thing. -The remote won't work with my Sony receiver and vice versa, even though they are about the same age/series. So much for "universal" remote language. -The remote will turn on the old Sony DVD player and confuse my Sony receiver often making start ups and shut downs a lot of fun. The only reason I keep the DVD player hooked up is because the newer player doesn't always boot back up so if I want to finish watching something I have to use the older Sony player which has fewer glitches than the newer one. My previous Sony receiver lasted over 20 years and worked well. Given all the flaws and performance issues of the newer units I have to say I will never buy another Sony product again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnBYaKnow,

      Thank you for providing such detailed feedback regarding your experience with the UBP-X800M2 Blu-ray player. We understand how frustrating inconsistent performance can be, and we'd like to have the chance to assist you.

      Based on the issues you described, we can offer the following troubleshooting steps that often resolve performance and compatibility problems:

      To address the faults you encounter during streaming that require a reboot, we recommend two key steps to clear potential bugs:

      1. Update Software: Ensure the player is running the latest software by navigating to: Settings > Software Update > Update via Internet.

      2. Factory Data Reset: Performing a reset often resolves persistent glitches. Please go to: Settings > Resetting > Reset to Factory Default Settings > All settings > Start. After the reset, turn off the player for one minute, turn it back on, complete the initial setup, and then test streaming functionality.

      Regarding the challenge of controlling your Sony receiver with the player's remote (and vice-versa), this can often be fixed by enabling the HDMI control feature:

      On the player, activate CEC (Control for HDMI) by going to: Settings > System Settings > Control for HDMI > On.

      Please also ensure the CEC setting is enabled on your Sony receiver as well.

      Finally your observation that the new remote also controls your old Sony DVD player is correct. Since both units utilize the same type of infrared signal for commands, this simultaneous operation is a normal function and is not adjustable.

      If these steps do not fully resolve your issues or if you require direct assistance, please do not hesitate to contact our dedicated technical support team here:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Thank you for considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced non UHD Sony. Easy swap out. Incredible picture!! Hope I can figure out how to sync it with my old Harmony remote. I would recommend this to others....truly I am astounded by the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blue ray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my older blu ray player and this one seems to be really good. Easy to use and plays all my bku rays and dvd's.. the only option to stream is very limited, can't stream HBO max or the latest streaming services. But mainly wanted to replace old player for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. I upgraded my 4K player from a Sumsung to this Sony model and it has met my expectations. This player has high end features. Picture quality is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony UBP-X800M2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, plays any disc you throw at it, and easily connects to your wireless network for access to a NAS or other services. The picture quality is perfect and it integrates seamlessly to my Sony Bravia TV. Only complaint - no stereo RCA outputs to connect to my dedicated stereo system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no worry buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this player. I bought mainly for the SACD and DVD-Audio in one player. It does not disappoint. It is whisper quiet and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this DVD player hooked up to my Sony TV and it is awesome. It allows me to watch home videos I shot on the really small Sony DVD’s from back in the mid to late 2000’s. And with modern 4K DVDs...man they look and sound incredible. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sony 4K player

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player! The 4K upscaling is terrific and Dolby Vision compatible. The downside is you have to turn it on manually, which is easy and fast. Other than that, one of the best 4K players on the market.

    I would recommend this to a friend