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Customer Ratings & Reviews

$349.00
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Comp. Value: $379.00

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,131 reviews
  • Rated 5 out of 5 stars

    Sleek design. Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gifted our LG 4K Blu Ray to our daughter and decided to buy a Sony to match the style of the Sony 55" OLED XBR we had just purchased from Best Buy. We shopped on the Best Buy website, found the right player and picked it 20 minutes later. Looks great plays beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Media Playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; a little bit of work to get all the initial settings correct, but once it is set up, it just works without problems. Upscaling of older CDs is high quality. Using as upgrade in revamped Home Theater- I'd buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sony-UBP-X800M2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony-UBP-X800M2 is a excellent UHD blu- ray player. I have recently added this unit to my home theater system and the movie picture is amazing. The sound is great as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid build but with issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good build quality but mine has froze up a few times and would only reset by unplugging it. Picture quality seems no better than my older Samsung 4K player which has never froze up. , but the Sony does play more audio formats. Not sure I would buy it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted, at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Good for viewing discs, Netflix and YouTube. Even displays Netflix 4K better than previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UPB-X800M2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. The picture and sound are much better than my old player. I don't have a 4K TV yet so can't comment on that part. Easy to set up. Only drawback is that it is not region free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Class 4K Player from Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed in products from Sony. They could be years old and still seem brand new. This player allows us to enjoy movies and shows we have on DVD that aren’t on cable or streaming services. All while upscaling them to 4K or near 4K to enjoy on our “big screen”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best 4k player on the market unless you need a bunch of legacy connections then get the 1100es. But this one gets the job done right with the sound and picture quality. I generally don’t like Sony but this player, they did it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Blu Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony mid level blu-ray player, X800M2, is an excellent buy. Has the best video qualities of high priced players and still delivers quality audio capability. Best Buys prices are very competitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent after 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues after 2 months of use. Very happy with purchase. Easy to setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinR,

      Thank you for the 5-star rating! We're glad to hear that you're happy with your purchase. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great machine, lousy remote...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is large and heavy, but it works great. I have no issues at all with it. My main issues are with the remote. The player is expensive and well-made, but the remote is pretty lame. The remote is small, the buttons are even smaller, and it feels cheap overall. I'm used to a LOT better from Sony remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was the first 4K player i bought.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the first day I bought this I had problems with it. The player had glitches from the get go. Rather than elaborate on the glitches, suffice to say that I had to call Sony and they graciously replaced it with another player that has played beautifully since day one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the build quality, very sold. Drawer opens perfectly. Unit is extremely quiet. Picture is perfect on my OLED TV. Only complaint, you have to toggle on/off Dolby Vision (in settings) when you want to watch a source with/without Dolby Vision. This included Blue Ray disks and Netflix. For the money, this is a great player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, solid unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a month ago. I actually first bought the model below and returned it for this model when it went on sale a week later. I am pleased with the sturdiness of this unit in comparison. I have used it several times and am happy with the picture quality. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture with my LG OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily 4 1/2 stars, I just never rate anything a perfect score. from a picture standpoint this player is great for a the price on sale at $249. From a navigation standpoint, I really can't comment. I care about picture quality and this player more than delivers, great matchup to my LG OLED tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Picture is amazing. Only using the one output but I guess could be better using the dedicated hdmi for video and audio if your setup that way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP X800M2 Streaming 4K Ultra HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player will play every DVD except outer regions, I have a player for those. Nice clear picture. Slim design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player uscrxcellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent DVD we needed a 4 k player and the Geek squad installed it for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true “universal player”. ALL formats covered.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an Oppo and couldn’t be happier. Plays my massive collection of FLAC and DSF from a USB HDD without issue and produces beautiful video from Blu-ray or streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Quality DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, excellent picture and great sound. Was very impressed by how sturdy this machine is. This DVD player is a bit heavier than most of the other DVD players on the market which is fantastic, as most of the lightweight junk on vibrates too much. Not this player.

    I would recommend this to a friend