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Customer Ratings & Reviews

$349.00
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Comp. Value: $379.00

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,131 reviews
  • Rated 5 out of 5 stars

    Good BR player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Blue Ray system. Easy to use, good remote and it looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony X800 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently upgraded to 4K QLED TV and chose this Sony over the Samsung models. It was on sale at a significant discount and it works perfectly with my TV. TV already has streaming so I have not tried that function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD 4K for the price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best, most solidly constructed DVD player I have had! The price is only slightly higher than the basic 4K ones, but you get Sony quality and extremely solid build quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug & Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for. An older system. Basically a plug and play set up. Picture and sound quality are excellent. Easy to connect to our wireless internet for streaming content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony DVD PLAYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy To Set Up And Operate. Picture Is Awesome! Very Lightweight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying Sony Blu Ray Player

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Blu-Ray player because my old one no longer worked with Amazon Prime Video or Netflix. This one does and the quality of video and audio is excellent both for streaming and for playing of Blu-Ray.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony best UHBD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome UHBD player. Very quiet in playback mode. Best audio quality overall against Panasonic BD player. Only issue is the manual Dolby vision video selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple DVD with quality playback for OLED

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still need a DVD player and this one had the advanced features I was looking for. Works great, quiet and all the functions are simple. Sony knows what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another high quality product from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality DVD player as to be expected from Sony. Very good picture quality. I have no complaints and I am very happy with my purchase. Even the remote is comfortable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the blue ray player it works well The picture is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good 4K Blu-Ray Player.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently gave up on my Samsung 4K Blu-Ray player. Had problems with playing brand new Blu-Ray disc, not to mention 4K Blu-Ray disc. Haven't had a problem with the Sony. The picture quality is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dam***! Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to upgrade my blue ray player and this unit definitely delivers! Remember, movies are filmed on Sony cameras... makes sense to decode using Sony equipment I’d you want to see the movies as intended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Always good quality from Sony! Would recommend without hesitation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and easy to use as well. Usually avoid Sony products but this was best option available and glad to have it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, good sound, so so controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form factor and mounting options. Pretty good. Limited inputs so that's just so so. Primary complaint is doesn't always connect audio when it connects HDMI. Have to cycle through inputs to get it to pick up the audio. There are probably better options.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JTNRWC,

      Thank you for taking the time to share your feedback on the UBP-X800M2 4K Ultra HD Blu-ray Player. We appreciate recognizing its potential.

      And we sincerely apologize that you are experiencing intermittent audio connection issues with the HDMI, which is requiring you to cycle inputs. This is often a communication issue (or "handshake" error) between the player and the connected audio device (Sound Bar or AV Receiver). Please try the following troubleshooting steps, which are specifically designed to re-establish a reliable HDMI connection:

      1. Re-Establish Audio Connection - First, ensure your audio device is actively "listening" for the player's signal: Confirm the input selector on your Sound Bar/AV Amplifier (receiver) is correctly set to receive the audio signals from the Blu-ray player.

      2. Perform a Full Power Cycle - A complete power reset helps clear communication errors between devices: Please unplug the UBP-X800M2 Player and your audio system/TV from the wall outlet for 2 minutes. Disconnect the HDMI cable connecting the player to the audio system/TV, then firmly reconnect it. Plug the audio system/TV back into the outlet first, and then plug the Blu-ray player back in.

      3. Try connecting the UBP-X800M2 Player directly to your TV and test if the audio issue persists when bypassing the AV/receiver or Soundbar

      For advanced troubleshooting and detailed setup instructions, including HDMI and audio settings, please refer to the player's reference guide (Page 28 addresses common sound output issues):

      Reference Guide: https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf

      If the audio issue continues after trying all these steps, we recommend contacting our technical support team for further assistance:

      Contact Support: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Your feedback is valuable, and we really appreciate you considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony 4K DVD player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony UBP-X800M2 4K DVD player works great! It is easy to connect and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good BD player overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Blue ray player. Great picture quality. Keep in mind that If you are planning to play BD rips through USB port, it won't passthrough DTS-HDMA or Dolby true HD 7.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my new Sony OLED TV. Makes all my dvds look great. My library Is still Useful with this DVD player. Upscale great works wonderfully, remote is really easy to use. Hookup was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Previous 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model of 4K player because the previous model failed and this was what I paid a bit mor after Geek Squd to replace it. The color and clarity of both my Blu-Rays and 4Ks is noticeably better. Worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for HDR-SDR conversion!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me because i have a terrific 4k Tv but it is not HDR capable-so, until I get my next display, I will use the HDR-SDR function on this unit(which works very well) My 4k movies look great!

    I would recommend this to a friend
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