Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3130 reviews
(3,130 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Returned it the same day I bought it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a poor attempt at making something great. You have to manually activate Dolby vision and it's not very easy to use. If you have an external hard drive it probably won't play your media. When you turn it on it may not work and you'll have to unplug the power and plug it back in.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AChere, we're sorry to hear that you returned your Sony unit. We really wish we could change your opinion about the UBP-X800M2.
To enjoy Dolby Vision, set [Dolby Vision Output] under [Screen Settings] on the player. You can check this link for more details. (Refer to page 36-37):
https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf
he UBP-X800M2 supports external hard drives up to 4TB (GPT) and USB flash drives up to 128GB. The supported file systems are FAT32, NTFS, and exFAT. If your external hard drive is not recognized, ensure it meets these specifications and is formatted correctly. More details can be found here:
https://www.sony.com/electronics/support/articles/00013721
If the player does not turn on and requires unplugging and plugging back in, it might be a firmware issue. Ensure your player has the latest firmware update. You can enable Automatic Software Update on your device to get the latest version.
We have our have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com
We hope you consider Sony again.
~Earl
Rated 5 out of 5 stars
Works seamlessly with my Sony TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works seamlessly with my Sony TV and has the links I use.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Great mid size purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony UBP-X800M2 ..... simple to operate, amazon video, streaming excellent, all around excellent value for the money.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice blue ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but Worth the money great blue ray player does more than what I need happy so far
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Samsung needs to make a 4K blu ray player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t believe Samsung doesn’t make a 4K blu ray player. This is IMO the only other option.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Works as intended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works. I like the player but I do not like how you have toggle Dolby Vision ON and OFF for every movie.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Great DVD Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent DVD player. I'd highly recommend this to anyone who misses DVDs as I do.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Blu-ray DVD Player
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We actually purchased 2 of these and are really happy with them and would purchase again.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
Worked most of the time.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player was heat when it worked, we had issues playing standard DVDs in it. It would often not be able to read them.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great HD blu-ray player. Very slim and save on space.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Sony 4k Blu Ray
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not beat this for the money. Much better value then the top Sony model with very little difference.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
4k
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for your 4K video, we purchased this for our media room and it is clear and an easy set up.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K player but doesn’t automatically switch to Dolby Vision if available. Quite annoying. You also have to turn Dolby Vision off if not available.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a few hundred dollars but it is a good player.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 3 out of 5 stars
Buy if you like simple
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, when it works. Often times it'll shut down without warning, and won't work for a couple minutes, not even the disc tray will open. It's slow and unresponsive at times, and the entertainment options are subpar. However, using it for discs has been a breeze.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
SONY DVD 4K STREAMING M2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great! Great upgrade! I had a SONY DVD 4K Player ols one!
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to play my CDs and my 4K DVD’s! Highly recommended for using this!
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Dvd
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used once and it lived up to a good sony product.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 2 out of 5 stars
Same Old Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the ubp800x 3 years ago and had nothing but problems. Garbage software. Constantly froze and had to be unplugged. No software updates after a year. Sooooo.... Being foolish I bought the ubp800xM2 being stupid enough to think that Sony would fix Anything. The newer model went from 15 streaming apps to 3. Such garbage. Dolby Vision must be manually turned on or off every time in the main settings menu. Works great so far but my previous model took about 6 months before it bricked. I actually threw it in my pool. If this on starts I'll maybe use it as a boat anchor. Sony has turned to garbage.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Tec Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our player. I would buy it again. I wish it had a recorder built in.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friend








