Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3129 reviews
(3,129 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good player, though lacking services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player has played every disc I have used so far -- DVD, Blu-Ray and 4k UHD Blu-Ray. If this player lacks anything, it is an array of streaming service apps to use. It only comes equipped with Netflix and YouTube, and doesn't appear to have an add-on feature. Unfortunately, I also do not have a TV with HDR10 or Dolby Vision, so I couldn't test the player's HDR10 and Dolby Vision settings for color and contrast accuracy.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
Pricey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pricey Blu-ray player that I am not quite sure if it’s worth the money or not compared to the lower tear one that cost $100 less. I got this for a black Friday deal at around the same price as the lower tier one so I figured for the little bit extra money may as well go bigger however, I have not tested any other 4K Blu-ray player other than a PS5 and it does have a better quality than a PS5. I’d recommend watching an actual review or reading review from someone who knows better than some stranger on Best Buy.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent audio and video quality. Easy to use, quick to load, and quiet too. I had to return one though; the first one would freeze after and hour into a movie. The replacement unit is perfect though.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Great player, great for multichannel DSD over HDMI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the whole, a great player! Picture is amazing, and physically it feels different than any other Blu-Ray player I've had. Love the "standard" width form factor and flat top that enables it to fit into a stack. Connected it via HDMI to a Marantz SR6014. Primary use case was wanting to be able to play back SACDs and DSD multichannel files from USB drive. I am able to play DSD64 and FLAC multichannel files from the USB key, although DSD128 multichannel does not work. Haven't tried DSD128 stereo. Wish it would support mapping a network drive via SMB and reading in the DSD multichannel files from there.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
Great 4K Player
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Only issue is that I wish it automatically detected Dolby Vision.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew!
We are delighted to hear you're enjoying your UBP-X800M2! It's fantastic to know the player is performing well. We truly appreciate your feedback regarding the Dolby Vision detection; it helps us to continually improve our products, like the X800M2's ability to deliver stunning visuals and immersive sound for your entertainment. Thank you for sharing your thoughts!
Thanks for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Solid Build Quality Player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great player and superior build quality compared to any other players in it’s price range. The construction is solid and weighs 8.4 lbs! Compare that to all the other models of Panasonic, LG etc. that are very plastic, light and cheap feeling and weigh in the mid-4 lbs range. Drive is also super quiet compared to others and very stable due to the weight of the unit. I only use the player for Ultra HD Blu-rays, Blu-rays and standard format DVDs and it works perfectly providing great picture quality and sound and no technical issues. I cannot comment on using other types of media inputs with this player.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
Great 4K DVD player, but...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K SHD DVD player is quite impressive, but something I didn't realize before I bought it was that while it will play ALL DVD resolutions, the discs must be VERY clean and dust free because the 4K laser beam is so tiny even a slight dust particle will make the video on screen pause or jump a bit. When the discs are clean and dust free everything about this player works flawlessly.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 2 out of 5 stars
Weighs a ton and is huge and no front display!?!?!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough homework on my part and I did quite a bit. I guess I assumed a $225 player would at least have a front LED display. Full disclosure I am an Audiophile who likes watching movies not the other way around, this players music CD capabilities is what drew me in. I'm not big on "it loads my discs fast" I could care less I can wait a few seconds for a Bluray to load. Give me more capabilities please. It would be nice to know if the player is on or not at the least!?!?!. And you cannot load more streaming apps, wjat the what!?!?! Can someone say exclusivity deal with Prime, Netflix and YouTube only much!?!?! Let me download more streaming apps for the love of all thats sacred in the bluray player world. This is an average/good player at best. Way overpriced. user experience is terrible. No front LED display and its huge and weighs a ton that alone makes it an average/good player at best. I find that inexcusable and unacceptable. I won't be purchasing another Sony bluray player unless they change. My old 89 dollar Samsung player has a front LED display and lets you download streaming apps e.g. Disney+
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
TOP QUALITY 4K PLAYER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time I tried this 4K player at home, the sound was outstanding. I have other 4K players. This one stood out. It doesn't have on board display for the minutes etc.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Good quality for the money and reliable.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for three years and it fits the bill. It’s paired with my Marantz receiver and five DT speakers. Very good picture on my Samsung 9000 and hooks up well with my Soundsystem. I also use it as a CD player as the quality is as good or better than most cd players.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice 4K DVD player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use. Only problem is the remote battery cover doesn’t stay. I taped it. A bit frustrating but not worth a star.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Just what was needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new player to go with the new TV and sound system we bought and this player is just what was needed. The picture is crisp and the sound great.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
You made the right choice! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Worth the wait.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was worth the wait for the newer model. With the added features it exceeds my expectations. The picture quality is excellent and the setup couldn’t be easier.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Buy this 4k player now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and price. Very user friendly. Reliable brand
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Good quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality equipment. Easy to use remote. Played both bile ray and 4k well.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Sony UBP - X800M2 4K blu-ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Excellent product that allows you to see 4K movies with outstanding cinema audio.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
700 vs 800 player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Player has a bit better pic and noticable improvement in audio over the Sony 700 player. If you can afford, definitely recomend.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM,
Thank you for the purchase! We're glad to hear that you like you new Sony Blu-ray player. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product met all expectations and provides optimum sound quality and to TV and video applications. Set up and initial operation was quick using provided instructions.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Upgrade in play quality, but limited streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sought this model out over the lower-priced X700 because of its Bluetooth option, and in that alone it was worth the expense to cleanly connect to my headphones for late-night viewing. Play quality is also improved over my last 4K deck, with not only Dolby Vision (which, FYI, you have to manually turn off for non DV-enabled discs), and it's eliminated an annoying problem I was experiencing with the smearing of scenes with intense red lighting. The biggest downside is a lack of streaming options, with only Netflix, Prime, and YouTube built in with no apparent function to install more, but my TV already supplies whatever other apps I need.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Player and Streamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the besk 4k player on the market. It is made by sony and is a sturdy item and has solid construction.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robby,
Thanks for the 5-star review! We're delighted you're enjoying the UBP-X800M2 Blu-ray player, customer's satisfaction is out top priority.
Thanks for choosing Sony!
-Aldair








