Customer Ratings & Reviews

This blue ray player operates quietly and it’s controls work quickly. It upscales blue ray discs and dvds, most blue ray players don’t upscale standard dvds. When I played a dvd or Netflix, the picture would have a blue tint (blue rays work perfectly) and with a few hours of trying I ended up having to change the video output to 1080p ( deep in the menu). For some reason that solved the problem.

I owned a 4K player before this one. It was also highly rated. This one is far better. The colors are rich and bright, there are far fewer motion artifacts when watching an upscaled movie. The sound is bright and clear. Separation of dialogue is better by far. I thought that had nothing to do with the player, I was wrong. I highly recommend this unit if you want top value in a mid-price range ultra Blu-ray player.

Well built player. Runs cool and quiet. Dual hdmi to connect to tv and audio system separately.

I had the previous version, UBP-X700 and in my opinion it is better than than the X800M2. The 700 is narrower, lighter and roughly the same height and depth. The 700 has a customizable dashboard, meaning you choose the apps you want to see. It has 10 or more apps to choose from. The 800 feels like it would be superior in quality since its metal and heavy but I didn't notice any difference in the processing power. The 800 only comes with 3 apps and you can't add any more. If I am paying $300 (with service plan) for a Blu-ray player I want to have more than 3 apps. Any $30-$50 Blu-ray player can play discs, to me it felt like I was paying the other $250+ for 3 apps. I'm sure there were hardware upgrades but they weren't noticeable to me. I have returned the Blu-ray player and upgraded my TV. I had a 50" plasma (can't beat it for action/sports) but it had no smart capabilities. All the apps I needed were on the new tv (LG OLED65CXPUA - highly recommend it, if you are in need of a new one), I'll go buy a cheap Blu-ray player in case I ever want to watch something on Blu-ray/DVD.

Bought this about a year ago, and it’s been solid ever since. So much so that this is my second one for another room. Easy to use, and integrates wonderfully with my TV and sound system.

Very user friendly and produces a superior sound and visual home theater experience!

This unit was a replacement for a previous Sony UBP-X800 DVD Player. This unit has a much easier functionality compared to the previous model. This model is ready to run a DVD as soon as it powers up. The previous model you had to wait for it to cycle through seeing if there was a DVD. The previous model died after 2 years. I purchased the 4 year buyer protection on this unit. Hopefully i will not need it, but if it dies it will be Best Buys problem.

Replaced earlier model that refused remote commands. Easy setup and paring to universal remote. Great picture with ease of use.

The player is great and comes with Dolby vision which the previous model did not. Easy set up with a Sony 4K tv. Awesome player for the money.

I replaced an 80q Samsung (see seperate review of that set), this picture is incredible and the colors are vibrant. Not too many adjustments are needed to make you feel like your in the movies or at the game. Should have bought this one first, live and learn.

Works great! Easy to operate. Looking forward to getting 4k TV so I can enjoy my 4k movies.

Purchased in 2005 a Best Buy Pioneer DVD in Orlando. In fear of not being able to buy a new DVD, I purchased the Sony 4K Blu-Ray from Best Buy. I LOVE IT...CAN HEAR AND SEE BETTER. MY OLD DVD'S LOOK BETTER. THANK YOU SO MUCH SELLING IT.

The picture is good on this player but it locks up about 15 minutes into every movie, blue ray or 4K. The only way to get it back is to unplug it. I have the UBP-X800M also and it did the same thing but not as bad. Also no sound when trying to watch YouTube. I should have taken it back but I have had it for about two months and Best Buy may not take it back. I don’t know if Sony knows this is going on or if they care. Sony support is not that good when contacting them about other problems I’ve had.

Sony has up graded this player years and this one has been better than the last .

Works very good. Bought this to replace my xbox one s. The xbox was not playing certain 4k discs. The player works great, the movies sound better. The only thing I would have to nit pick is, when playing Dolby Vision content, you have to exit the movie go into the menu and manually turn on Dolby Vision. Then when you are going to watch something other than Dolby Vision content, you have to make sure Dolby Vsion is turned off otherwise the picture brightness is overblown.

The picture this unit provides in 4K is fantastic. It also upscales non-4K DVD's to look sharper. Easy set up menu.

Bought it open box, It visibly looked new. Watching Blue Ray or 4K disks on a non 4k TV was noticeably better picture than watching Bluy ray on same TV. The blue tooth feature connected easily to my Bose solo speaker. Very happy with my purchase, now I just have to wait for the Sony TV i want to go on sell.

I originally purchased the LG UBK90 because at the time it was the only reasonably priced player with Dolby Vision...kept freezing up and jumping frames...I took it back to Best Buy and got a replacement...same issues so I took the second one back and I saw Sony had a new player(UBP-X800M2) that supported Dolby Vision and HDR 10...I took this as a replacement and it lived up to Sony expectations...Great player with no issues...I am very pleased with this unit...only 3 apps, but I have all the apps I need on my TV...

I love this 4K bluray player. I bought a 2nd one because one day these will be fazed out so had to have an extra because physical media is king while streaming is trash

I'm not going to waste time doing a pros and cons like I normally do. In the case of this player there is a fatal flaw that in my opinion outweighs any positives. This player has an issue accessing the second layer on a disc when watching longer 4K UHD movies. This means your movie my freeze, stutter, not resume after pausing, or drop out sound. For instance I was watching Everything, Everywhere, All at Once and paused the movie to get a drink. I was past half way into the movie and into the second layer of data on the disc. When I came back and pressed play the player didn't respond. Nothing I did could get the player to move past where I had paused. I know it's more expensive but you'd be better off saving more and getting the Panasonic UB820.