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Customer Ratings & Reviews

$349.00

Customer reviews

Rating 4.6 out of 5 stars with 3129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,129 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k is great. Great great sound. Love it!!!!!!!!!!¡!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go into the settings options and play around audio

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has EXCELLENT audio and video qualities. It even offers quick access to Youtube and even Netflix. One very important tip, you should go into the settings options and play around with the audio settings. If you only use the default setting, it may not be the best settings for your setup. So spend a few minutes in the settings menus, especially to change around the audio options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my Sony 4k ultra Blue ray, hickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine until now it is starting to stutter when it plays. But the player is awesome, it may just need some help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CheriD,

      Thank you for the review and we're glad to hear that you like the Blu-ray player. Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend playing different disc to isolate the issue. If the situation does not improve, factory reset the Blu-ray player and try again. See page 27 from this link for more details.

      https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf

      Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Nice Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture plus it plays SACD.. Possible issues using the audio only hdmi output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k player. Easy to use. Plays great. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beatlemay, thank you for taking the time to write your review on the Sony - UBP-X800M2! We are so happy to hear that you are enjoying the beautiful 4K picture of the player. It is also great to know that it has been easy to use and is performing as you expected. Thanks for choosing Sony and recommending our products. Regards, -Dominick Sony_US

  • Rated 3 out of 5 stars

    Glitchy but good picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality in 4K looks good on my LG Oled 65inch tv. But this is a glitchy Player. They have to be force rebooted when they freeze up. That gets very annoying if it’s in a cabinet and the plug isn’t easily accessible. I bought 2. One for myself and one for my wife’s parents. Both have the same issue. Other than that, I’m pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K Blu Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Terrible customer service during the purchase process.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillK,

      Thanks for sharing your review and experience with the UBPX800M2. We're glad that you like the performance of the 4K player. Your feedback about customer service is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    This Sony DVD player is of excellent quality .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DVD player is definitely an excellent product of choice. I like the option of the different types of DVDs it will play. I suppose the real test of a product is time. But, so far I’m very happy with this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your thoughtful review and for choosing the Sony UBP-X800M2, MICHAELS. We're glad to hear you're enjoying the versatility and compatibility with different types of DVDs—it’s great to know this feature is valuable to you. We agree: the real test of any product is how it performs over time, and we’re confident the UBP-X800M2 will continue to meet your expectations. If you have any questions or need assistance in the future, please let us know.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Found a good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Easy use. Awesome picture!streaming option is good for dolby atmos content. Wifi not used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good value but will freeze up if you don’t adjust the settings look it up on YouTube once you do that it works great…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good 4k player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good 4k player. I got it for the dolby vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player love the picture and the ease of use, Compliments the Sony 65 4K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony the best at cinematic anything

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only 4k bluray player worth having aside feom the panasonic models. dolby vison capable is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full featured Blu Ray player with SACD.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full featured Blu Ray player with SACD. I use it to play 4K Blu Ray and also SACD (audio) discs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimHiebert,

      Great! We're glad that you like the compatibility and performance of the 4K player. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great quality and very versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I upgraded to a full 4K Dolby Atmos video/audio system. I am an audiophile and have a lot of hi-res on DVD-Audio, SACD, and Flac files etc. This Sony can handle pretty much anything including MKV Video. Some of the more expensive competitors (Panasonic) can’t do this which is why I went this route. Very happy with it and highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre, poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 54 weeks and only about 30 discs - used for SACD/DVD-A primarily). Sony said that was just too bad and wouldn't pay to fix. Interface is dated and streaming is limited to Netflix basically. Won't be buying another from Sony.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to new 4 K oled sony and looks great . Easy hook up and with 4K movies unbelievable picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product delivers Dolby vision video and Dolby Atmos sound. Also very easy to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best UltraHD Bluray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is excellent, disc load is very fast, sound is pretty good, picture quality meet the expectations. easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD 4k

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with quality viewing. The price justifies the picture and operation is with ease.

    I would recommend this to a friend