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Customer Ratings & Reviews

$349.00

Customer reviews

Rating 4.6 out of 5 stars with 3129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,129 reviews
  • Rated 3 out of 5 stars

    Basic but nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a good-quality player with impressive upscaling of HD and SD to present watchable discs on 4K TVs. Plus, it plays CDs, unlike most current- and next-generation gaming consoles. The streaming apps are incredibly limited, only offering Netflix, Prime Video, and YouTube, with no potential to add more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Player

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player provides excellent sound and video at an affordable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KelvinR, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Well Built and Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet operation and its built like a tank. Went with this unit over the Panasonic because of the build quality and it doesn’t disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best 4K UHD blu ray to get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 4K UHD blu ray player to get! Has everything you could want! Has HDR & HDR 10 & Dolby vision & Dolby Atmos, has a amazing upscale to 4K setting! Set it to Auto 2 in 4K upscale, makes DVDs & regular blu rays look absolutely best they can & 4K discs are absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp image, great quality, and many features. Easy to set up and connect to the wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K Player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, fast playing disc reader, and it even came with 2 additional free 4K movies in the newest Jumanji film and Spider-Man: Into the Spider-verse. The best Blu-ray player I have purchased to date, as 4K cannot be outmatched. The colors are vibrant and movies have never looked better. If you are in need of a 4K upgrade, this 4K Blu-ray player is one of the best I have bought, and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Blu-ray

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this new 4K Blu-ray player to go with our Smart TV, and play the new Top Gun Maverick movie with the Bose system full blast. We like being able to play our prior 3K DVDs with the improved sound. This is a great player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality video and audio. Easy setup & use. Very functional remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player, looks and sounds awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perfer a standalone player for movies vs. playing back on console. This player has great picutre and audio quality. Almost all HDR and audio formats are supported which is why I chose the Sony at this price point. The only downside is having to manually turn Dolby Vision on and off before starting a movie, you would think this should be auto detected. This is my only gripe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player with no issues so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many know this is a great player with great reviews and the only common issue I have heard of is freeze ups. I have owned this for about 1 month now and have used it a fair amount and have not run into any issues so far. I believe the build date on this unit is Aug 2019 so I would hope that Sony has fixed their notorious problem by then. Has been working flawlessly which is why I have given it 5 stars. Hopefully it stays that way!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable. Randomly freezes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluray player was very unreliable, the screen on my 4K samsung TV kept turning black with no audio, at first i thought it was a handshake issue but then realized that the player didnt want to power down to restart it so i would have to disconnect the power wire from the power conditioner i have all my HT products connected to which was a hassle to do when you have all your wiring setup and reconnect it back just to get the player to start working normally. I ended up having to take it to Geek Squad for service which was another aneurysm to deal with and 2 weeks later getting it back as "Unrepairable" and since i did have it under a 4 year replacement or repair warranty, i was given a refund to buy a new player which i thought i would automatically get vs waiting two weeks to tell Geek Squad I TOLD YOU SO. I honestly miss the samsung bluray players, never had an issue with those and even my higher end Oppo UDP-205 and UDP-203 and evn mt Panasonic DP-UB820 years later far after warranty expiring still work 100%

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrRuiz1983,

      Thank you for sharing your detailed feedback. We're truly sorry to hear about the frustrating experience you had with your Sony UBP-X800M2.

      We understand how frustrating it is when a product doesn't perform as expected, especially when it's integrated into a complex home theater setup. It's clear this issue caused a significant amount of hassle, and we deeply regret the inconvenience and time you had to spend troubleshooting.

      We're grateful for your honesty, as your experience helps us identify areas of improvement for our products!

      We appreciate you considering Sony products, and we hope to have the opportunity to regain your trust in the future.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Sony 4K Ultra Blu Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the last model I bought. Better features, doesn’t seem to freeze up nearly as much. I think so far it’s only frozen once and that was during powering it on, not while playing a disc. The first 4K ultra Blu Ray player I bought was the Sony XBP-U800 and it just freezes badly. This model is much better and reliable. I always buy Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k dvd player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dvd player , support 4 k easy to use and nice picture quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blue-Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blue ray player. A little expensive but I'm sure it will be worth it over the life of the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Great picture and sound. Integrates well with receiver. No problems or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Simple to use. It integrates perfectly. Plays 4K great. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony blue ray 4k dvd player and I am very satisfied. The picture quality is excellent. I am using it in our movie room with a 100 inch screen and the quality is amazing. You can see every little detail. I just finished watching the Avengers End Game and after watching 3 times on other devices this was the best. As soon as they go on sale again I will buy one or two more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k Bluray Player at Great Price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this 4k bluray player. Both HDR and Dolby Vision look great. It would be nice if you didnt have to toggle Dolby Vision on and off but it's only a minor inconvenience. I had an LG 4k bluray player prior to this and you can definitely tell the difference in craftsmanship. However, I would expect nothing less from Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s The best and I have two one in the tv room and one In my room. The machine uploads dvd’s, blu-ray’s and is overall very clear and true 4k for viewing 4k movies. I added a Samsung 4k 85” tv for a True Movie Experience. You need to purchase this player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K is okay with me !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an upgrade to my Sony Blu-Ray and this Sony UBP-X800M2 does the trick. I played a 4k Blu Ray disc and with the Sony sound system it was so enjoyable to watch and hear. So happy with my purchase

    I would recommend this to a friend