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Customer Ratings & Reviews

$349.00

Customer reviews

Rating 4.6 out of 5 stars with 3129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,129 reviews
  • Rated 5 out of 5 stars

    Worth the upgrade to 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. The sound is awesome and the colors of videos is stellar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RJPG,

      Thank you for the 5-star rating! We're glad to hear that you like the picture and sound quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent UHD plays just about any file

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after trying the Panasonic ub820. Panasonic was nice, but buggy/loud/had trouble streaming diff file types. Sony feels solid, pretty picture, quiet, good w diff types of media. Has some issues w poorly encoded AAC audio sometimes. I run it to an A9F so the Bravia sync is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K beauty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear, fast operating, extremely easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player hasn't disappointed yet, but theres very small hiccups here and there, but expected can't be perfect .. It looks way great better than my XBOX ONE, so it's a WIN!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around player.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. But as 4k is 4k no matter what UHD player you get, you are really paying for the extra features. Buying this is just making sure you get the extras with full compatibility with Sony TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE AUTO UPDATES 4K IS PERFECT !! EASY SET UP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K DVD Player. Hi quality = incredible sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res A

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 4K unit however started to freeze functions frequently forcing me to unplug it to reboot. All my audio/video are attached to a Home Entertainment system including power management hence is a hassle to unplug any units. I like this Sony 4k model's features and performance I use my system every day and for long hours. Fortunately this happened during the extremely short time of the Store's Returns policy of 15 days !!! too short for those who don't use frequently like I do. I like to believe I just got a faulty unit so I returned. BestBuy replaced with a similar unit and I bought a 2 years Service Plan for the piece of mind. Best Buy didn't have in stock and I had to wait for the replacement shipped from California. My advice on electronics if you are a frequent user, use them as much you can within a Return or Warranty period, buy a Service Plan if the product is worth it. Have a back up unit to use if your main unit is on service or shipment of replacement. Sometimes electronic equipment need a break up time just like a brand new vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X800M2 4k Players

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with this player as it also plays 4k bluy rays. I was very impressed with the easy of use, simple menu navigation and amazing 3D picture quality. The Sony UBP-X800M2 really does provide a better picture and better sound than the cheaper players. This player will help you get more performance and enjoyment from your discs, TV, and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, quite as could be, no skipping issues at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DWL2, Awesome! We're extremely pleased to hear that you are enjoying the beautiful picture quality and seamless performance of your UBP-X800M2 4K UHD Blu-ray Player with HDR. Thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Willie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, simple features quite useable, strong clarity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No automatic Dolby Vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build. Good price. I would have given 5 stars if Sony would make "Dolby Vision' automatic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Blu-Ray player. Love the Netflix access!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Blu-Ray player was simple to install. The image quality from it is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Companion for that new 4K HDR OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Investing in a new large 4K HDR OLED or like TV? Then this is a great companion at a reasonable price to maximize that investment if you will be keeping your disk collection. I have been very pleased. I haven't used the streaming feature as I already had a Roku streaming device that I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best 4K player in this price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 4K player in this price range, got a good deal during thanksgiving, the picture quality is amazing and the sound is fantastic, go for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a good product. Great picture, simple controls and easy set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a Blue ray? Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue ray experience is superior to streaming, especially the sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serviceable,

      That's great! We're glad to hear that you like the sound quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never watch movies the same again. Would love to upgrade, but this 4K player is already a step up from my previous

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sgroove,

      Awesome! We're glad to hear that you like your new Sony Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    I want to love it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, works great with my Sony TV...the reason I gave it 4 out of 5 starts is because you have to manually select Dolby Vision rather than the player auto detecting. This is the birst 4k player that I've had to tell the player whether to use HDR10 or Dolby Vision. When you buy players at this price point, you should not have to tell it how to function. I would not recommend due to this single issue; however, if your 4k TV doesn't have Dolby Vision, this would not affect you.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gary214, thank you for taking the time to share your feedback about the player. We regret that some feature failed to meet your expectation. We will pass this to the proper team for the betterment of our product. Over all, thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Blue-Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and ease of operation. I highly recommend.

    I would recommend this to a friend