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Customer Ratings & Reviews

$349.00

Customer reviews

Rating 4.6 out of 5 stars with 3129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,129 reviews
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player. It has all the features and it works with my 4K TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceC, Thanks for the positive feedback! We are happy to hear you are overall pleased with your purchase and you love everything about your Sony UBP-X800M2 Blu-Ray Player. Thank you giving the product a perfect rating! -Enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many DVD players and this purchase was to be used with my new 4k Samsung OLED TV. I am impressed and satisfied, Sony has always had great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Resolution MP3's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video and audio quality of DVD's is nothing short of fantastic. I mainly use the x800M2 for CD and USB playback. CD's and USB MP3's have a new liveliness and musicality. I am now in the process of putting my favorite MP3 albums and compilations onto a USB thumb drive. This becomes a solid state high resolution music server.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player- have played multiple 4k dvd's and the picture is stunning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little 4K player - nice upgrade.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my father's old 1080p player now that we've upgraded him to 4K. Setup was a breeze, and the upgrade to this unit was a noticeable improvement. Upgrading the firmware to the latest revision was also easy and quickly accomplished. Not a single thing to really complain about with this unit - would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful upgrade for me!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade from my combo dvd/vcr player!! I bought this item as I liked what it offered plus it had very good reviews. I researched this item on other websites for it's quality and reviews and I was happy with what I found. I am happy with my purchase. I think you will be too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own to watch your 4k contents

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player does what it is supposed to , the picture quality is fantastic easy to play. buy the Best buy HDMI cable to experience even a better picture quality bettern than $1,000 dollar cables out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. 4k is great and it even upscales non 4k blu ray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think I did good with this one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very nervous about picking a 4K player, but I’m so glad I picked this one, it’s been great. Upscaling 1080p Blus has been excellent. As for cons, I’ve just noticed that it sometimes needs to have the on button pressed twice, but no problems with playback once it starts playing. I’m happy with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony-UBP-X8002

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound system. It only lacks 2 speakers in the wireless rears vs the top of the line but you wouldn't know it. You won't regret your purchase if you buy this one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good player real easy to work has a good picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I needed to buy this for my new Samsung Q80 TV because it's 4k and the one I had before wasn't. I'm old school and while I stream a ton of things I just need to have the hard copy of stuff too. The Samsung blue ray I had wasn't 4k plus it recently received an update that just out right killed it. So now I'm a Sony guy I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's very user friendly & the visual quality is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K Ultra movie player Rocks!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4K Ultra player! This is by far one of the best 4K movie players I have ever bought. Beautiful picture quality, and the freeze frame works perfect. I don’t know what I was thinking to wait so long to buy a 4K movie player! Get this player! Nuff said!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owed this dvd player for a little over a month now and have absolutely no complaints. Easy to use right out of the box with setup, etc. definitely would recommend if looking for good dvd player that is up to date with the most recent tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Sony 4K player. It works great with my Sony 75 inch Smart TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cat0w Amazing! We're glad that you are enjoying your player. Thank you for choosing Sony. Erin Sony_US

  • Rated 2 out of 5 stars

    Ultra Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it does a great job when it works, it doesn't really work very good at least half the time. While I bought this to replace another Sony player that was having issues I only inherited more. Examples: -It will fault out during Prime viewing and/or other streaming content. The only fix is to shut it off and reboot the darn thing. -The remote won't work with my Sony receiver and vice versa, even though they are about the same age/series. So much for "universal" remote language. -The remote will turn on the old Sony DVD player and confuse my Sony receiver often making start ups and shut downs a lot of fun. The only reason I keep the DVD player hooked up is because the newer player doesn't always boot back up so if I want to finish watching something I have to use the older Sony player which has fewer glitches than the newer one. My previous Sony receiver lasted over 20 years and worked well. Given all the flaws and performance issues of the newer units I have to say I will never buy another Sony product again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnBYaKnow,

      Thank you for providing such detailed feedback regarding your experience with the UBP-X800M2 Blu-ray player. We understand how frustrating inconsistent performance can be, and we'd like to have the chance to assist you.

      Based on the issues you described, we can offer the following troubleshooting steps that often resolve performance and compatibility problems:

      To address the faults you encounter during streaming that require a reboot, we recommend two key steps to clear potential bugs:

      1. Update Software: Ensure the player is running the latest software by navigating to: Settings > Software Update > Update via Internet.

      2. Factory Data Reset: Performing a reset often resolves persistent glitches. Please go to: Settings > Resetting > Reset to Factory Default Settings > All settings > Start. After the reset, turn off the player for one minute, turn it back on, complete the initial setup, and then test streaming functionality.

      Regarding the challenge of controlling your Sony receiver with the player's remote (and vice-versa), this can often be fixed by enabling the HDMI control feature:

      On the player, activate CEC (Control for HDMI) by going to: Settings > System Settings > Control for HDMI > On.

      Please also ensure the CEC setting is enabled on your Sony receiver as well.

      Finally your observation that the new remote also controls your old Sony DVD player is correct. Since both units utilize the same type of infrared signal for commands, this simultaneous operation is a normal function and is not adjustable.

      If these steps do not fully resolve your issues or if you require direct assistance, please do not hesitate to contact our dedicated technical support team here:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Thank you for considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best blu ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Best Blu-ray player I’ve owed. Quality is unbelievable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skip, We're glad that you like the quality of your player. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony UBP-X800M2 Blu-Ray Excels for Surround Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this blu-ray player mainly for its ability to play every form of surround sound music discs, for which I have a large and diverse collection. My older blu-ray player had issues decoding certain formats, this player plays them all without any delays for loading and processing. And the sound is amazing! Very glad I upgraded!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP800M2 4K Streaming Ultra HD Blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4K Ultra HD streaming Blu-ray player is a Good Buy. Outstanding player with many features and options and a good upgrade from the UBP700 I think it was called.Very pleased with the purchase!!!

    I would recommend this to a friend