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Customer Ratings & Reviews

$349.00

Customer reviews

Rating 4.6 out of 5 stars with 3129 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,129 reviews
  • Rated 5 out of 5 stars

    Excellent Sony 4K DVD and Stream Service DVD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony DVD player. Really like the extra 4K streaming available with Amazon, Netflix, and YouTube. Easy to set up with a Sony OLED TV, too. After one year still working great. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray Player

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It does what it needs, but the add on of playing SACD's as well as DVD-Audio and Blu-Ray audios, as well as DTS encoded CD's is definitely a plus. Too bad it is not region free, but you can't have everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Yeah!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! I bought an OLED 65” TV. Was considering an LG, but wasn’t fussy either way. In my theatre, I have a Sony 4K UHD, and love it as well. This player connected seamlessly to the LG interface on the TV. Amazing video quality! Wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better picture and sound than using an x box. Wish had more apps but usually use roku anyway for streaming. Must services used are the 3 included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good but could be even better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs since it plays all Formats. The only thing I wish it had play buttons on the console. I also wish it had a descent iOS remote WiFi remote app. Sony should check out the Yamaha remote app and try to replicate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, good sound, so so controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form factor and mounting options. Pretty good. Limited inputs so that's just so so. Primary complaint is doesn't always connect audio when it connects HDMI. Have to cycle through inputs to get it to pick up the audio. There are probably better options.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JTNRWC,

      Thank you for taking the time to share your feedback on the UBP-X800M2 4K Ultra HD Blu-ray Player. We appreciate recognizing its potential.

      And we sincerely apologize that you are experiencing intermittent audio connection issues with the HDMI, which is requiring you to cycle inputs. This is often a communication issue (or "handshake" error) between the player and the connected audio device (Sound Bar or AV Receiver). Please try the following troubleshooting steps, which are specifically designed to re-establish a reliable HDMI connection:

      1. Re-Establish Audio Connection - First, ensure your audio device is actively "listening" for the player's signal: Confirm the input selector on your Sound Bar/AV Amplifier (receiver) is correctly set to receive the audio signals from the Blu-ray player.

      2. Perform a Full Power Cycle - A complete power reset helps clear communication errors between devices: Please unplug the UBP-X800M2 Player and your audio system/TV from the wall outlet for 2 minutes. Disconnect the HDMI cable connecting the player to the audio system/TV, then firmly reconnect it. Plug the audio system/TV back into the outlet first, and then plug the Blu-ray player back in.

      3. Try connecting the UBP-X800M2 Player directly to your TV and test if the audio issue persists when bypassing the AV/receiver or Soundbar

      For advanced troubleshooting and detailed setup instructions, including HDMI and audio settings, please refer to the player's reference guide (Page 28 addresses common sound output issues):

      Reference Guide: https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf

      If the audio issue continues after trying all these steps, we recommend contacting our technical support team for further assistance:

      Contact Support: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Your feedback is valuable, and we really appreciate you considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Great working player but needs more apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working player but only has 3 streaming app. no Hulu, Vudu. I had to connect a separate streaming box to get them. My 2017 Sony same model older version has several apps. This newer model has Netflix, Prime and YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is still the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a solid 4K Bluray player. Picture quality and sound are excellent (Sound is going through a Yamaha soundbar.). I am using the apps on my Sony X950H TV, so I cannot comment on the player's built in apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding 4k Dolby vision...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to any Sony fan... the apps aren't great but if you have Dolby vision this is the one too buy...so what are you waiting for buy this now you will not be disappointed...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BluRay Player and DLNA Renderer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this BluRay player to replace an dead DVD player. I selected this unit for several reasons: 1) I have had great experience with upper level Sony products. 2) UBPX800M2 has coaxial digital sound output compatible with my 15 year old Rotel receiver. 3) UBPX800M2 has DLNA renderer capability enabling me to play music stored on my Synology NAS directly to my audio system in the digital domain. Had some initial difficulties getting that feature to work, but now working. My iPhone sets up a lossless direct wireless connection from the NAS to the UBPX800M2 which doesn’t drain the phone battery like AirPlay does. The UBPX800M2 is less expensive than any stand-alone DLNA render with digital output that I could find. As expected for any good BluRay player, DVD reproduction is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY is the best especially if you own a SONY TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price: very good price, best Blue Ray Ultra 4K player on market Pick-up: it was available soon after I ordered, pick up was efficient, associate was friendly Product: visual and audio are great, I use it for movies, CDs and SACDs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, ok upscaling, needs unit Play button

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, decent upscaling - could be better, small lightweight remote. It needs more buttons on the player. It has only power and tray open/close buttons. It should have a Play button also, so that one could at least play discs if the remote were lost or damaged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A few issues but great video quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products but this one fell a little short. It produces great quality video however it will freeze in the middle of a movie and you must completely unplug for awhile to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still happy with the performance! This is replacing same model that I had for about 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my Sony A8H and it has been a great experience. I like it as much as my Panasonic UB820. Sony has done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Quality - Easy Setup - All dvd format playability- WiFi Updates to the unit and Access to Prime - Netflix - You Tube All on one Remote. Unit Synced up with the Old Sony Bravia System with Ease. Very Satisfied- It’s a Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice midrange priced 4K player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this hooked up to an Atmos compatible receiver, and it sounds great on the media room. 9.2 sound is awesome along with the 4K UHD display at home gives me exactly what I've been wanting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent video and audio quality and you can play SACD in hi-resolution audio and flowless wi-fi connection and when you play 4k movies the quality is amazing I truly recommend this 4k player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile BlueRay player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great picture quality and top notch sound. Bonus is it will play SACD’s and DVD-Audio discs. What’s not to like?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect add on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscaling from old Blu-ray disc's made it worthwhile to purchase this UBP streaming 4K Ultra!

    I would recommend this to a friend