Customer Ratings & Reviews

Solid build, hoping this is durable and last a long while to justify the price. So far so good. Great 4k picture quality and quite operation & good upscaling, know there is limited app access if that’s important to you. Somewhat difficult to get everything setup if your not tech savvy (what settings should be chosen based on your tv/setup).

Would not want to be without my Sony Hi-Res Audio Blu-Ray Player. Makes all the difference in sound and quality. Geeks installation made it easy.

Had the UBP-X800 and upgraded to the M2. Wish SONY could have added Dolby Vision to the original player release.......but pleased overall and noticeable upgrade.

We love this Blu-Ray player! It is very easy to use, plays Blu-Rays, DVDs and even music cds! We purchased this after getting a new Sony 4K Ultra HD TV this summer.

Actually it’s the best I’ve ever seen a 4K movie on my QLED….BUT one time the player turned off on me for no reason while watching a movie, let’s see how often that happens.

First one would stop mid way thru the uhf disk but play blue ray fine took it back no problem getting a exchange. So far the new one works great. Picture outstanding.

Must purchase for Dolby Vision movies. Foolishly the new series x and ps5 don’t have DV playback for movies so I had to buy thus. Need to pair with my LG CX. Bliss!

I have use this a couple of times and so far very nice. Very easy to use and understand. Glad I picked this one out. I would definitely would recommend this to anybody. Price is not to bad.

It works great. Nice picture. Very fast. There’s no lag.

This is what you would expect from Sony, quality. The only issue I have is that it’s loaded with Just 3 applications. I still haven’t figured out how to add things like vudu and Disney+. Otherwise, two thumbs up.

Works perfectly with new Sony 4k tv and legacy 2000’s surround sound system.

It works great and is easy to set up. Great price.

Really enjoy this blu ray dvd player. It connected easily (so my spouse says) and has worked with no problems.

I purchased this dvd player because I had an identical one that was sent out for repair instead of being replaced. What good is warranty and tech support when there are stipulations to both. The first time it went out, it was gone for over a month. a week or so later I had to send it back again. this time its been over a month and still don't have it. Its unlikely I will buy anything major from best buy again. I also bought a fridge from them and it has been serviced 5 times and still doesn't work properly. Tech support and warranties don't cover this either. often things you buy are serviced outside of best buy. I gave a 4 star rating because the sales man that sold me another bluray was very nice but agreed the warranties suck.

Great 4k Player if you don't have a budget. The only knock on this 4k player is you have to switch the setting for dolby back if the movie isn't dolby

This is a high quality 4k player. It has smart capabilities and makes the most out of a nice 4k tv. It runs extremely silent, unlike cheaper players.

This player has been working perfectly for me for a while now. Love the picture quality. Does a great job with hd Blu-ray’s upscaling them and outputting then at 4K. And 4K Blu-ray’s are excellent of course.

Easy to use and produces a very clear video stream.

Good Blue Ray player. Disappointed that you can’t add any apps other then what is installed Previous Sony model was able to stream music and add apps such as Disney, Spotify and Sirius XM.

Great player, I purchased a new 4K television so i decided to upgrade the player to match. Also everything is slowly heading that direction know. Gave the old blue ray to one of our kids.