Customer Ratings & Reviews

Thank you for the review, Coop!

It’s awesome to hear that you’re a returning customer and that you're loving the sound and quality of your new ULT FIELD 3. While it might look like a compact speaker in its horizontal position, it actually packs a massive punch for a portable speaker! We’re glad the ULT POWER SOUND technology is delivering that deep, resonant bass you expect from Sony.

Thank you for choosing Sony!
Best regards,

Gus, Sony Social Media Team

Hi NjD1,

You made the right choice with the Sony ULT FIELD 1 speaker! We're glad that you like the sound quality and battery life of the speaker. Thank you for choosing Sony!

-Ralph

Hi Angel,

Thanks for the 5-star rating! Its portability and amazing sound quality make it perfect for all environments! Don't forget to download the Sony Sound Connect App to elevate your experience even further.

Thanks for choosing Sony.

-Eliab

Hi, John,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your Sony Wireless Speaker! Experience greater power, increased sound pressure, and truly immersive bass for a full audio experience. Don’t be fooled by the small size—this compact speaker packs plenty of power! Thanks for choosing Sony, have a great day!

Thank you for choosing Sony, have a great day!
-DiegoV

Hi miki,

Great! We're thrilled that you like the design, sound quality, and dedicated app of the speaker. Thank you for choosing Sony!

-Ralph

Hello TYSON,

It's fantastic to hear your positive experience with the SRSULT10 speaker! We're thrilled that you took the time to compare it with other options and found it to be the best sounding speaker in its price range. It's always rewarding to know that our products exceed expectations and offer great value. Thank you for choosing Sony, and we hope you continue to enjoy your speaker for years to come!

Best regards,
-Fred

Thank you for the fantastic review, Sunder!

We are so happy to hear that your SRS-ULT10 is hitting the mark! It’s great to know that you found the setup easy and the sound quality impressive. We designed our ULT Power Sound series to be simple and powerful, so we’re thrilled to hear it’s the right fit for you.

Thank you for choosing Sony and for sharing your feedback!

Best regards, Gus, Sony Social Media Team

Hi ElenaS,

Thank you for your wonderful review!

We are very glad to hear that you found the speaker easy to set up and that you enjoyed the exceptional sound quality! The SRS-ULT10 Bluetooth wireless portable speaker is indeed celebrated for its user-friendly setup and outstanding audio performance. As part of Sony's ULT POWER SOUND series, it is engineered to deliver powerful sound in a compact design, making it both affordable and portable. With its effortless setup and impressive sound capabilities, it strikes an ideal balance between convenience and audio quality, perfect for use on the go.

Thank you for choosing Sony!

Best,
Gus

Hi SoniaC,

We are pleased to hear that you're enjoying the efficiency of your new ULT FIELD 1! We designed this speaker with our unique ULT button to deliver deep, punchy bass and clear sound even at lower volumes, making it perfect for personal listening without needing to crank it up. It is great to know the Off White design and sound quality are hitting the mark for you. Thanks for choosing Sony.

Best regards, Eliab

What a wonderful Father's Day story, MomofJorJosh! We're so delighted to hear your husband found his ideal gift right there in the store, and that you were able to get it for him on the spot. It truly makes our day to know he loves it. And don't worry about syncing your phone just yet – sometimes the best gifts are simply enjoyed in the moment! But if you found any problem, just get in contact with us, we will be more than happy to assist you!
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Thank you for sharing your experience and for being a valued Sony customer!

Best regards,
Gus
Sony Social Media Team

Hi Docsax, Thanks for purchasing the ULT Field 1 as a gift for your daughter! We're extremely delighted that she likes the clear, incredible audio quality of her new portable speaker. It sounds like we hit the mark with the ULT Field 1. Thank you so much for offering a fantastic rating on the product! -Jess

Hi Bobbi,

It is great to hear that your new portable speaker has become a constant and essential part of your daily soundtrack, whether you are at home or on the move!

We engineered the ULT FIELD 1 with a specialized high-power woofer and a dedicated tweeter to ensure that every note is delivered with remarkable clarity and punch. By engaging the ULT button, you activate a unique hardware-software synergy that optimizes the low-end frequencies, providing a deep, resonant bass that maintains its integrity even at higher volumes. Furthermore, with its IP67 waterproof and dustproof rating, along with an integrated multi-way strap, we designed this unit to be a durable high-fidelity companion that can withstand the rigors of travel while maintaining premium acoustic performance.

Thank you for choosing Sony to provide the soundtrack to your life!

Regards,
Dominick

Hi Nico,

We're so glad the ULT FIELD 3 Wireless Speaker is working perfectly as your new travel companion! It’s fantastic that you are enjoying the great sound and power, even at lower volumes. Thanks for choosing Sony.

Best regards, Eliab

Thank you for sharing your positive experience with your two speakers, Letty! We're so glad to hear you're enjoying the incredible sound when they're connected to your TV via Bluetooth.

We designed our speakers to deliver a powerful, immersive audio experience, and it's fantastic to know you found the setup process so easy. It's also great that you're using the app to connect the speakers for music from your phone, getting the most out of their stereo capabilities.

Your feedback about the sound quality and ease of use is greatly appreciated and helps us confirm we're meeting our goal of providing a great listening experience. Thanks again for choosing our speakers!

Best regards,
Gus
Sony Social Media Team

Hi ZacharyDixon,
Thank you so much for such a great review! We're extremely pleased to hear that you are having a great time with the superb sound quality, Stereo pair function, and overall performance of your new ULT FIELD 1 speaker. We always strive to deliver the best quality with our products and aim to provide our customers with the greatest experience possible. Thanks for choosing Sony! - Kris

Hi Ronald,

Thanks for sharing your review and experience with the ULT FIELD 1 speaker. Your feedback about its volume is greatly appreciated. The overall volume may vary depending on the source content. Make sure to adjust the volume of the speaker and source device. You also have the option to adjust the sound effects of the speaker to fine-tune the sound quality to your needs. Additionally, you can use the Stereo Pair function to enjoy a more powerful sound. Please refer to these links for more information:

https://helpguide.sony.net/speaker/7862/v1/en/contents/TP1001477520.html
https://helpguide.sony.net/speaker/7862/v1/en/contents/TP1001477504.html

Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.

-When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
-When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
-When the ambient temperature of the speaker is high.

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hello Dallas31,

We're thrilled to hear the ULT FIELD speaker completely amazed you with its sound right out of the box! We appreciate you taking a chance on Sony and are delighted that the ULT FIELD has proven to be such a great addition to your home.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Mario, that's wonderful to hear! We're so glad you're enjoying your Sony - ULT FIELD 1 Bluetooth speaker. It's fantastic to know that the sound quality, especially the bass clarity, is hitting the mark for you. We designed it to be a versatile companion for both relaxation and work, and it's great to hear that it's fitting seamlessly into your daily routine. Thank you for the 5-star review, and for choosing Sony! Best regards, -Dominick

Hi Celebi,

Thank you so much for the fantastic 5-star review! We're delighted to hear that the Sony - ULT FIELD 3 has been a perfect upgrade for you and is delivering the powerful sound you need for your bike rides. It's great to know that it’s strong enough to cut through traffic and wind—that's exactly what our ULT POWER SOUND series is designed for. We truly appreciate you sharing your experience and choosing Sony!

Regards,
Dominick