Customer Ratings & Reviews
- Model:
- ULT900AMIC
- SKU:
- 11279132
to a friend
can't pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great but when it comes to pairing with other Sony UTL speaker just won't work
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamS,
Thanks for the feedback on your SRS-ULT900AC! It’s great to hear you’re enjoying the sound, but we're really sorry you’ve been having trouble getting it to pair with your other Sony speakers.
To help get everything synced up, please try these steps:
-Check and update the firmware on all speakers you want to connect. You can find the update instructions on each speaker’s Help Guide or Download page.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-ult900ac/software/00353291
-Place all speakers within 1 meter (3.2 feet) of each other while you are setting them up.
-If a speaker just won’t connect, try restarting it.
A few extra tips to keep in mind:
-If you see “LE” in the Bluetooth device name, you might be connected in Low Energy mode, which can cause connection issues. Always choose the device name that doesn’t have “LE” in it.
-If you’ve paired your speakers with a lot of different devices in the past, the oldest pairing info might have been deleted. You might just need to re-pair them.
For a full step-by-step guide on how to get this set up perfectly, please check out this link: https://helpguide.sony.net/speaker/7865/v1/en/contents/TP1001834219.html
We hope this helps! If you still need a hand, please feel free to contact our support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Thanks for considering Sony and letting us know about this issue.
Warm regards,
Estefany
