Customer Ratings & Reviews
- Model:
- WHULT900N/B
- SKU:
- 11422082
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my teenage daughter and she loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaA, sweet! We're glad your daughter loves her new headphones! Thanks for choosing Sony! ~Earl
The reason for two stars
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought these back in April when they were like at 220 They worked great. It’s now August and they broke and they only lasted four months. Sound quality was great. They still work but my right side flap is broken. I would take quality of product is not great
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Walt93, We apologize for the inconvenience you've experienced with your Sony ULT WEAR. While we're glad you like the great sound quality of these headphones, we regret to hear that they only lasted for four months. This is definitely not the quality or durability we aim to deliver to our customers. Unfortunately, the limited warranty of your headphones does not cover any kind of accidental or physical damage.
I would highly recommend taking your headphones to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. For more information, please refer to the link below.
https://us.esupport.sony.com/support/s/service?language=en_US
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Good headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good with sound proofing the area around me and allows me to change music options without having to use my phone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelC, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i will recommend to everyone excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulioC, Thank you for your wonderful review of the Sony ULT WEAR Headphones! We are thrilled to hear that you appreciate every aspect of these headphones and that they are enhancing your gaming experience. Your positive experience is definitely helpful for others considering this model. Thank you for choosing Sony! -Jess
Headphone purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them so far! They are great, would buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyP,
Awesome! We're glad that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
Good Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great once you get them set up. I had a hard time getting the headphones to sync with my Chromecast. Have wonderful sound and feel great on my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanneR, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! Thank you for choosing Sony! -Carl
Sony did it AGAIN!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent selection... It's like Sony added wear detection sensors and multi point connectivity to the XM3s
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ninermpire,
Great! We're glad that you like the wearing detection function and multipoint connection of the headphones. Thank you for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best headphones I have ever owned
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcosP,
You made the right choice! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
SOOO COMFY!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone and great quality I def highly recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SayS,
Amazing! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
Alright I think the next doing little better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was alright but I return it back because a friend got me one the same for a gift is alright the sound
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NancyJ, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! We are glad to hear that you are happy with the sound quality, bass and comfort of your new headphones! Thank you for choosing Sony! -Carl
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very happy with product,purchasing the product was very easy and prompt
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaF, You've made an excellent choice! We're glad to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good but the connectivity is kinda bad but is is good other then that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaAu,
Thanks for sharing your review and experience with the ULT WEAR headphones. Your feedback about its connectivity is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
If the connection is unstable, such as when producing only intermittent sound, select “Priority on stable connection” using the Sony app. For more information, please refer to this link:
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293637.html
Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:
-When there is a part of the body acting as an obstacle between the headset and the Bluetooth device
-When this is the case, turn the Bluetooth device to face the same direction as the antenna of the headset to improve the Bluetooth communications.
-When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
-In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
-Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train.
Additional troubleshooting steps are also available on this link:
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293808.html
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
Great Sound and Fantastic Bass!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony ULT WEAR Wireless Noise Canceling Headphones provide great sound and fantastic bass, along with convenient controls and excellent noise canceling technology. I have tested out these new headphones, and following are my observations: - First and most important, the sound is incredible! The normal sound is very good, but using the ULT button allows you to increase the bass levels to two different settings, depending on your preference, and this really enhances the sound to the level of great. I tend to like a heavy bass and these headphones really deliver. I don't recall ever hearing such a deep, clear and heavy bass in a set of headphones before, and the bass never distorted, no matter how loud I cranked the music. I tested them out with a variety of music in a variety of genres, loud and soft, female and male singers, acoustic, instrumental, etc. The sound was simply incredible with everything I played. - I also love the equalizer options on the Sony Headphones Connect App that you download and connect to, as this really lets you enhance the sound for anything you listen to. There are 8 pre-set equalizer settings to choose from and three 5-band manual/custom options you can set however you want. The presets include Bright, Excited, Mellow, Relaxed, Vocal, Treble Boost, Bass Boost and Speech. Some of these perfect for various types of music, podcasts, and audio books, however, I personally enjoy playing with the manual/custom options. Between the equalizer settings and the bass boost options, you can really customize the sound to what you like for anything you listen to. - Set up was very easy. Basically, download the App, have the App find your new headphones via Bluetooth and it then it easily made the Bluetooth connection, after which you can start using them. You can also make the Bluetooth connection via your phone, without using the App, but the App has the equalizer and a lot of other features that make it worth using. - The Noise Cancellation features are very good. You can turn on Noise Cancellation, or turn it off, or switch to Ambient Sound. With Ambient Sound, you can adjust the level of outside ambient sound allowed via the App and it will filter out background noise and enhance the outside noise like voices if you want to be aware of sound around you. The Noise Cancellation and Ambient Sound features worked very well in a variety of areas I've tested them. - The headphones will operate using your phone's voice assistant or with Amazon Alexa. You can also operate all controls via the App. Finally, if you prefer not to use the App, all the necessary controls are located on the headphones also. The headphone controls included on the left are a power button, a noise cancellation/ambient sound button to toggle through those options, and an ULT button to toggle between the two different bass boost options or turn it off. On the right side, you can just swipe across the ear piece, up or down for volume, forward to skip ahead a track and backwards to skip back, or tap on it to pause and play and answer calls. The controls on the headset are all very well designed and intuitive to use without looking at them. - You can set up an account through the App that allows you activate Adaptive Sound Control. This feature will track your actions and how you set the ambient sound that is filtered in. After registering locations, it will automatically switch to the settings you like when using in different places, like home, work or the gym. - The battery life is also impressive on these headphones. They have a standard 30 hours of battery life, which is extended up to 50 hours if you don't use the noise cancelling feature. In addition, a simple 3 minute charge provides an extra 90 minutes of battery life and a 10 minute charge gives you up to 5 more hours of playtime. - They also have a multi-point connection feature so that you can pair them with two different Bluetooth devices at the same time. This is great, as I can listen to music on my personal phone, but if my work phone rings, I can answer it too. - The headphones come with a headphone cable for connecting in a plane, for example, a USB Type-C charging cord, and a great case. I really like the design of the case, as the headphones fold up so that it is a very small and thin circular case that is convenient for travelling. - While these headphones feel very solid and well-made, they are still very light and nicely padded on the headband and on the earpieces. I have worn them all day and found them to be very comfortable to wear. - The only possible con I can think to share is that the earpieces of these headphones stick out a little wider than some of the other headphones I've used. Perhaps that extra depth is what allows for all the extra bass you get. If so, I think it is well worth it. I'm really enjoying these Sony ULT WEAR Headphones and I highly recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bergm,
Thanks for sharing your in-depth review and experience with the ULT WEAR headphones. We're glad that you like the sound quality, ULT button, noise canceling function, dedicated app, voice assist function, battery life, multipoint connection, comfort, and supplied accessories of the headphones. Your feedback about the design is also appreciated. Thank you for choosing Sony!
-Ralph
Ult wear Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ult wear it got connectivity issues with iPhone and try higher or leave
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MeharC, Awesome! We are so glad to hear that you are happy with your new ULT Wear headphones! For connectivity issues, we would like to get in touch with you and make this a better listening experience.
Please send us an email at socialsupport@am.sony.com using the format below. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl
It's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headphones. Sound quality is ok. It's not waterproof
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrianN,
Thank you for your feedback. We're sorry to hear that the ULT WEAR headphones did not fully meet your expectations. The ULT WEAR headphones are designed for high-impact sound and powerful bass, but they are not waterproof.
For use near water, we recommend our newer WF-C700N wireless earbuds. They have an IPX4 rating, making them a better choice for workouts or light splashes.
Thanks for choosing Sony.
Best regards,
Eliab
Not true noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is not really noise canceling, I could hear the surrounding conversations, while I was wearing the headset loud and clear
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SilviaT, thank you for taking the time to share your feedback regarding your WH-ULT900N headset. We sincerely apologize for any inconvenience you've experienced with its noise-canceling functionality. We understand how important this feature is for an immersive listening experience and we appreciate your bringing this to our attention.
To help address the issue you've encountered, we recommend trying the following steps:
-Make sure the headset is positioned correctly over your ears. A secure fit can significantly enhance noise cancellation.
-Confirm that the noise-canceling feature is activated in the headset settings. You can do this through the Sony | Sound Connect app or the headset controls: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293792.html
Additionally, we suggest you visit this link, which provides detailed information about how noise cancelling technology functions: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293841.html
Thank you for being a valued Sony customer and for your feedback.
Best regards,
Estefany
Headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone's, really easy to use and connect to the phone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Medtech, Awesome! We are glad to hear that you are happy with your new ULT WEAR headphones! Thank you for choosing Sony! -Carl
ULT SONY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent article and audio quality I highly recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mauricio,
Amazing! We're glad that you like the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones and they are wireless and come with a cord
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelaC,
Awesome! We're glad that you like the wireless connectivity and supplied headphone cable of the ULT WEAR headphones. Thank you for choosing Sony!
-Ralph
Not Durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great, loved the features like noise cancelling. After 2 weeks of daily use in an office setting bluetooth began to randomly disconnect multiple times a day. Noise cancelling button stopped working around the same time. Returned for something more durable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jthom, it is nice to know that you like the sound quality and noise canceling feature of our product. We're sorry to hear that you had returned your Sony unit. We really wished we could turn your opinion around regarding our WHULT900N.
It is recommended to follow these links when dealing with Bluetooth connectivity and noise canceling issues :
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293808.html?search=skip
https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293828.html?search=noise%20canceling
We have our Support team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com
We hope you consider Sony again. ~Earl