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Sony - Walkman NW-E393 4GB* MP3 Player - Black-Front_Standard

Customer rating

Rating 4 out of 5 stars with 52 reviews

79%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 52 Reviews
  • Rating: 4 out of 5 stars

    My best buddy in the gym

    Posted
    physics
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this MP3 player specifically for the purpose of listening to audio books while I run or exercise in a gym so that I can learn something new from other people’s wisdom rather than just keeping the adrenaline level high by listening to an energizing music. Therefore my review will be necessarily skewed toward this aspect of the device. It is really hard to find a good audiobook player that could endure the stress of being actively used. I had used a number of other MP3 players with varying levels of satisfaction. So far Sony Walkman is the best audiobook player that I was able to find. It has a large color screen that clearly shows the track number, book title, etc. to effortlessly track the progress of listening and selection of the audiobooks. I bought a 4 GB version that holds a half dozen of audio books. The other great feature of Sony Walkman is a correctly positioned lock switch on the side of the device away from other buttons so that they won’t be accidentally pressed when my actual intention is to lock the device. The buttons are large, and are easy to use for my clumsy fingers. The only really annoying feature of this device is super slow fast forward. Someone who purchased this device to listen to music would probably never need this function. But for an audiobook listener fast-forward is a must feature. It is easy to accidentally push a wrong button in the heat of exercise and lose the played record. When listening to an audiobook you would want to quickly recover the last played point. Using fast-forward or fast-backward button is the way to do it. With Sony Walkman, it takes an eternity to fast-forward a track to a middle of the record or especially to the point near the end. This may take 15 min to get into the right place for a track that is 1 hour long. Can you imagine to stop in a middle of a run for 15 min just to return the player to the right spot. Very annoying. However, other audiobook players have even more critical issues. I like my Sony Walkman for those things that it does the best, as I previously mentioned. Therefore, it is my best buddy in the gym!

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi physics,
      We're really glad to hear that you're having a good time with your Walkman! Thank you for choosing Sony! >Joffrey sony_US

  • Rating: 4 out of 5 stars

    Great MP3 Player

    Posted
    OldHenry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had a prior model of this player and really liked it. When I lost it I tried a cheaper player. It was half the size and junky. The worst thing about it was that I had to make play lists to play on it. It wouldn't play from folders like the Sony does. This new model of the Sony has the volume switch on the side, which may be good for athletes. But, for me that has it stuck on the dash board to play music in my 47 Ford, the old model with the volume controlled by the front ring was better. But, this new model starts up instantly without the multiple steps required of the old one. I researched a lot of players before buying another Sony and found the Sony to be the very best for the money by far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Affordable, works fine, but not long lasting

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my second Sony, happy, both with the overall quality, and price. Plus, software fine as well. This unit works well, sound quality is good, but, this product is not an iPod. But, the Sony costs less than half the iPod Nano (think up to 7th generation). I have and use an iPod, for now, but off on a trip, need a backup, and the Sony a great choice for this. You do get what you pay for though, my last Sony lasted just over 2 years (used almost every day at the gym), worked fine, sounded fine, though had hoped it might last longer. The way it goes these days.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not like my old one

    Posted
    PhotoGirl21
    • My Best Buy® Member

    I had a Sony Walkman MP3 player that got damaged so I ordered a new one. I received it today and I wasn't impressed with it. It was lightweight but it felt like cheap plastic. The fonts looked like something from an old Nokia phone. The other one I had was sleek and clean and the display was nicer. This will do since I use it to listen to music but I feel like its a cheap version of my old one. I wish they made the old ones still. I also have a speaker that I received as a gift with my old MP3. This MP3 doesn't fit it because the port is too small, so now I have a speaker that I can't use.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi PhotoGirl21, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rating: 4 out of 5 stars

    good mp3 player for the price

    Posted
    john
    • Verified PurchaserVerified Purchase

    The product is the similar model to my two older units. I wanted three because when a battery dies one fully charged is always ready, however this unit has proven to be difficult in the area of downloading or identify a playlist properly set up for the unit. If you follow the sony instructions on how to download a playlist which I do numerous time on my other sony units without a problem this one will not. I'm sure I will figure it out but other wise a solid player.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like the sony better than the other brands

    Posted
    gigs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have tried other brands with little success. This is my third Sony , but the first of this model . It seems to work easier than the previous model but is all plastic. Probably won't make much difference , but just doesn't feel like a $70 mp3. I sound like I wish I would have purchased something else , but I really believe it's the best out there.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Disappointed

    Posted
    Bubba
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Sony missed it with this one. I bought it to be able to listen to baseball game at home. Not powerful enough to pull in station. Too late now. Can’t send it back. Cheap plastic feel as well. Music sound is ok but came with cheap ear buds.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Player

    Posted
    Harry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have been using my Walkman MP3 for a few months now. Sound quality is incredible. Battery life is far better than expected. I could never fill the memory. Very easy to navigate. Highly recommend this player.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as described.

    Posted
    jackfromkc
    • My Best Buy® Member

    It clearly still says on the specs that it has a memory card slot. Sony has this on all sites out there that sells these mp3 players. It does not have a memory card slot. But I would still recommend the 16g mp3 player and since it is on sale today I will probably get one.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi jackfromkc, thank you taking the time to write a review and for bring up to your attention. To make things clear, based on our marketing specifications, memory card slot / external card is not supported. Please check out the following link for more information regarding this model: https://docs.sony.com/release//Specs/NWE393_B_mksp.pdf. Dave

  • Rating: 4 out of 5 stars

    Good player

    Posted
    daryl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have purchased two of these and I really like the compact design and the fact that it will play local radio stations as well. I am not a very tech savvy person so the setup was slightly burdensome but once I got it set up it was good to go.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sounds good.

    Posted
    HappyHusband
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have not used this MP3 player much yet as I use it mostly on plane rides. However my initial impression is that it sounds much better than my old MP3 player which was made by a different company.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Waste

    Posted
    gnat78

    I've bought two of these, both the same problem. They get wet and they're done. I don't mean being dropped in a sink, I mean 2 drops of sweat and done. If you plan on using an mp3 player to work out with don't get this brand.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi gnat78,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rating: 5 out of 5 stars

    Great product for the price

    Posted
    BonnieG
    • My Best Buy® Elite Member

    Bought this for my husband and he wanted something besides an apple product, this one took him a little while to figure out how to set up but now working just like he wanted and you can't beat the price

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing

    Posted
    Tink
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love my MP3, I use ir for the gym, office or even at h9me to listen to my music and it’s been amazing. Great quality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's my third one!

    Posted
    Alice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got a Sony Walkman. It is my third one. I like the way it works but I think that they are discontinued. The only issue is that it is so small I keep losing them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Player

    Posted
    JohnW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have bought about 6 of these over the years for myself and family members ... all of them love the quality and after over 10 years they all still work perfectly ...

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Didn't work

    Posted
    Sunny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I tried to get this to download my music and nothing. My husband even tried it on his computer and nothing. All of our other MP3s worked fine. I returned it.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Sunny, it is unfortunate that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time sharing this feedback. ~Erin sony_US

  • Rating: 5 out of 5 stars

    Great MP3 player

    Posted
    debi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My husband loves this Sony mp3 player, he's been buying these for years. He can store a lot of music on it. Great buy for the money!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great MP3 Ever!

    Posted
    Tink
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I previously owned one before, I loved it so much that I had to buy another. This a great buy, I would recommend it to al my friends.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent quality for the price

    Posted
    Missjessicamarie33
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this for my runs because of the smaller size so I wouldn't have to carry my phone. It's perfect!

    I would recommend this to a friend