Customers love the Walkman NW-E393 4GB* MP3 Player for its ease of use, sound quality, and portability. Many customers mentioned how easy it is to use and how great the sound quality is. Others praised its compact size and portability, making it a great companion for those on the go.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
Rated 5 out of 5 stars
Sounds good.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not used this MP3 player much yet as I use it mostly on plane rides. However my initial impression is that it sounds much better than my old MP3 player which was made by a different company.
I would recommend this to a friend
Rated 5 out of 5 stars
Great alternative
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my 6yo daughter who wanted an ipod. Great price works perfectly
I would recommend this to a friend
Rated 3 out of 5 stars
The radio was not as good as my older Sony.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony was not as clear and faded in and out.
I went back to Best Buy and bought the store brand radio which attaches to my arm and it sounds great. I highly recommend.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great MP3 Ever!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I previously owned one before, I loved it so much that I had to buy another. This a great buy, I would recommend it to al my friends.
I would recommend this to a friend
Rated 5 out of 5 stars
Great walkman
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great purchase for me since I am always on the go
I would recommend this to a friend
Rated 5 out of 5 stars
Super sound and tone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was also a good buy. Help was very good and trained
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Very Disappointed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sony missed it with this one. I bought it to be able to listen to baseball game at home. Not powerful enough to pull in station. Too late now. Can’t send it back. Cheap plastic feel as well. Music sound is ok but came with cheap ear buds.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Okay. For now.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the greatest but okay and works well. It’s okay for a kid
I would recommend this to a friend
Rated 3 out of 5 stars
on off button
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This reviewer received promo considerations or sweepstakes entry for writing a review.
barely move and it comes on -then have to shut off not to drain battery.alot
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Didn't work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried to get this to download my music and nothing. My husband even tried it on his computer and nothing. All of our other MP3s worked fine. I returned it.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Sunny, it is unfortunate that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time sharing this feedback. ~Erin
Rated 1 out of 5 stars
Bad product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bad product. Returned twice. Gets frozen and needs to be restarted.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hello ajb366, thank you for your message. It is unfortunate the Walkman player did not meet your expectations and decided to return it. However, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Rated 3 out of 5 stars
Not like my old one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a Sony Walkman MP3 player that got damaged so I ordered a new one. I received it today and I wasn't impressed with it. It was lightweight but it felt like cheap plastic. The fonts looked like something from an old Nokia phone. The other one I had was sleek and clean and the display was nicer. This will do since I use it to listen to music but I feel like its a cheap version of my old one. I wish they made the old ones still. I also have a speaker that I received as a gift with my old MP3. This MP3 doesn't fit it because the port is too small, so now I have a speaker that I can't use.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi PhotoGirl21, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Sony Walkman MP3 player
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have the same one thats over 6 years old and still works great! It's easy to use and well...my has been thru alot and still works!
I would recommend this to a friend
Rated 2 out of 5 stars
Not as described.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It clearly still says on the specs that it has a memory card slot. Sony has this on all sites out there that sells these mp3 players. It does not have a memory card slot. But I would still recommend the 16g mp3 player and since it is on sale today I will probably get one.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi jackfromkc, thank you taking the time to write a review and for bring up to your attention. To make things clear, based on our marketing specifications, memory card slot / external card is not supported. Please check out the following link for more information regarding this model: https://docs.sony.com/release//Specs/NWE393_B_mksp.pdf. Dave
Rated 5 out of 5 stars
Great product for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my husband and he wanted something besides an apple product, this one took him a little while to figure out how to set up but now working just like he wanted and you can't beat the price
I would recommend this to a friend
Rated 1 out of 5 stars
Waste
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've bought two of these, both the same problem. They get wet and they're done. I don't mean being dropped in a sink, I mean 2 drops of sweat and done. If you plan on using an mp3 player to work out with don't get this brand.
No, I would not recommend this to a friend
Brand response from SonyListens
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Hi gnat78, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey
Rated 1 out of 5 stars
Basic MP3 player
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I actually returned this as it's a very basic MP3 player. I'm sticking with my phone.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hello dave, thank you for your message. It is unfortunate the Walkman MP3 Player did not meet your expectations and decided to return it. However, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.