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Rating 4.1 out of 5 stars with 132 reviews

81%would recommend to a friend.

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would recommend to a friend
Page 1 Showing 1-20 of 132 reviews
  • Rating 1 out of 5 stars with 1 review

    A Race To The Bottom…

    Posted .

    It pains me to write this, but the NW-E395 is THE WORST Sony Walkman model I've ever purchased. I've sampled several brands and models of mp3 players over the past ten or more years, and up until yesterday the Sony Walkman was consistently the best I've ever owned. The previous three I've owned during that time (one NWZ-E345 and two NWZ-395's) were great…solid, dependable and capable of delivering fantastic audio reproduction. I've been praising them ever since. In the space of a couple of months, I lost my two NWZ-395's, so I decided to jump on this new Walkman model. To my great disappointment, it showed itself to be a clear example of someone(s) within Sony trying to "race to the bottom"….or to put it another way, they're charging their usual prices for a vastly cheaper and inferior product. Here are just a few of the degradations I discovered within the first two hours of use… 1. No More "Clear Bass": The NW-E395 still has it's 5-band EQ, but the Clear Bass EQ is missing. Instead, you have to select a separate "Bass Boost" which defeats the 5-Band EQ, turning the sound to mud. Also, once it's engaged, you cannot adjust any EQ settings. (Just to make sure I wasn't mistaken, I did a side-by-side test. I matched the volume and EQ levels of both my oldest and the new Walkman, then simultaneously played the same song while switching the headphone plug back-and-forth between the two. The new model's lack of sonic clarity and weak output was beyond unacceptable!) 2. Not-So-Random "Shuffle" Setting: Every time I selected a song while in "Shuffle" mode, the next two or three songs would be something random. However, at four or five songs, the same, exact pattern of songs would fall into line. Even after powering-down and switching to other modes, I'd get the same pattern once I engaged "Shuffle" mode. 3. Screen Resolution/Graphics: Whatever changes Sony's designers made to the graphic interface, it's definitely a step backwards. I can clearly see the rough pixels comprising the text, as opposed to the smoother fonts of the older model. (see the side-by-side comparison pics) Overall, this model screams "poorly designed" and "cheaply manufactured". For someone who's never owned a Walkman mp3 player, I can see why it would appear to be a good model. But for those who have experienced what Sony was capable of offering it's customers in the not-so-distant past, the NW-E395 is a very disappointing, low-brow piece of overpriced tech which I will be returning posthaste.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnalogKid! We appreciate the time you have taken to share your feedback and comparison with the other models with us, it is unfortunate that the unit is not meeting your expectations, but we will make sure to pass this information for future reference to improve our units.~Jeannette sony_US

  • Rating 5 out of 5 stars with 1 review

    So far.... great!

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    Posted .

    Haven't put to full use yet. I plan to reorganize my music library and make new playlists. The 16gb storage should be more than enough. As usual, the Sony sound is excellent. Great product.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The Sony Walkman is very easy to set up

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    Posted .

    The Walkman is real small, holds a charge, and the ear phones fit very comfortable.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    It's a Sony!

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    Posted .

    My old Walkman MP3 player, NWZ-E345, died (battery COMPLETELY drained while hibernating in a drawer) and would not wake back up. Wanted to replace it with something small and easy to use that didn't cost $300. This fit the bill and is working out pretty alright. Only complaint? Doesn't organize audio books very well. Doesn't recognize the different discs - so you listen to Track 01 from all 12 discs, then Track 02 and so on... Don't know if this is a Sony problem, or an audio book problem, but it's become my problem and I don't like it. Music wise, it does great though. Enjoy your great day

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    It's nice

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    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It's a nice MP3 player. It's very easy to use. I'm able to load my songs, it's quick to turn on and off. I've given this device as a gift to 3 different people because I enjoy it so much. The only reason I didn't give it 5 stars was because when I make playlists on Windows Media Player, it is "not compatible" with this device. It's very strange because all my systems are new and up-to-date. I don't know what would be compatible with this device.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    not the best but still nice

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    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    There are many of us that prefer to organize our pictures and music manually by creating folders and via the "drag and drop" of files, rather than depending on an app such as iTunes or Windows Media. I put my files in folders and use the "play folder" option at the "very" bottom of the Walkman home screen menu. It plays all the songs in the folder, thus no lost playlists and no proprietary software required. The Sony Walkman is a master at simply appearing as another drive on the computer. If you so decide, just put your folders in the music folder of the Walkman. Just another option.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great MP3 player

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    Posted .

    This is a great player! the battery life is long and it works great with audiobooks. I would recommend this player to anyone looking for a basic MP3 player that has a long battery life. My old player got to the point that it only held a charge for about 3 hours. This one goes for over 30hrs. the sound is great, but I also am not that critical on the quality of the music, it doesn't sound any different that listening to a CD.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Not as good as they used to be

    Posted .

    I've been riding along with Sony Walkmans since my first cassette player back in the 90s - I even had a MiniDisc for a while - but this is the first time I've ever returned a Sony product. It's not that it's bad, it's just not as good as they used to be. I've had a Sony NWZ-E475 for years which I still love, but the hold button broke and the headphone jack doesn't always work properly. With that in mind, I decided to purchase this E395. First off, they're obviously using cheaper materials, which is fine since I only need it for running or working out. But on top of that, the screen resolution is down drastically and the sound quality is missing the Clear Bass audio technology that always made me stick with Sony, even when everyone else was jumping on the iPod bandwagon. The buttons are flush with the player, so it's hard to move to another song without having to pull the player out of my pocket. And it seems like the processor they're using must be older, because the player doesn't move around the menu as easily as the one I bought years ago. On the positive side, they finally moved over to micro USB, rather than the stupid proprietary plug Sony has been using for years. Honestly, none of these are deal breakers if you're looking for a basic mp3 player. But as I know what Sony is capable of when they actually care, I couldn't deal with it. I'm back to using my old NWZ-E475, but will order the new NW-A20 series, since it looks like they're keeping the features I love in the high-end models.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wkp1982, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review with us. «Jerome

  • Rating 1 out of 5 stars with 1 review

    VERY DISAPPOINTED!

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    Posted .

    I bought this to replace a previous model of sony mp3 player that I had lost. After reading some negative reviews online, I shrugged them off as flukes and bought this anyway, hoping those were just incidents of defective models. BOY, WAS I WRONG! Not only does this model NOT play videos, NOT have as good sound quality, NOT have the volume button on the round face button like previous models so you end up accidentally switching songs/views, but the shuffle function has been totally messed up. Instead of playing different song shuffles every time you press play after a while, IT PLAYS THE SAME EXACT SHUFFLE OVER AND OVER AGAIN SO YOU END UP HEARING THE SAME SONGS YOU JUST HEARD, CAUSING YOU TO HAVE TO SKIP OVER ALL OF THOSE SONGS TO GET TO THE ONE YOU HAVEN"T HEARD!!! I thought I was done with that nonsense when I gave up cassettes. Of course, the shuffle function lulls you into a false sense of security by playing a different first song at the beginning of every shuffle, ONLY TO REGRESS BACK TO THE SAME @#!% LINE OF SONGS YOU JUST HEARD! UGH!!! SO FRUSTRATING!!! I returned it immediately and ended up buying the older model online (not from best buy) and now I am happy (finally). Sony, please correct this problem. Your customers deserve better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TallProblem,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rating 4 out of 5 stars with 1 review

    Easy to use

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    Posted .

    I love this MP3 player. It is small and easy to slip into my pocket or armband while walking or doing yardwork. Sounds great and easy to use. My only complaint would be that it doesn’t fit the same charging dock I had for my previous Sony MP3 player. I only upgraded because I was out of space for more music but cannot use it with my old speaker or charger. That aside, I am very pleased with this product.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    it's just ok

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    Posted .

    I was disappointed in this model. I bought it as a replacement for an older Walkman that I had lost. This one is feels like plastic and has no built in speaker so you have to use either ear buds or a plug in speaker. Some files are very quiet even with volume turned all the way up. This model has less than my old one and is more money.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great for music lovers

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    Posted .

    I really like this MP3 player. The best thing about it is that you can download any music to it unlike Apple products. The battery also lasts 8 to 12 hours longer than any of the Apple MP3 players I have had. The only problem with it is that it does not have a way to clip it to my clothes. I have to put it in a pocket put I don't always have something with a pocket on.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not Great, Not Bad...Pretty Good

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    Posted .

    This replaced my old NWZS545 series Walkman when it finally died. This new one doesn't get as loud, nor sound as good, but I'm fine with that. This new unit doesn't have built in speakers, can't record or play videos like my old unit...but I'm fine with that too. The battery life seems a little "wonky" as it sometimes lasts 20-30+ hours before charging. Sometimes it's 6 or so hours before the battery indicator starts blinking. Not really digging that to much. This unit should really cost about $50 tops, but it has a Sony name on it...and I like Sony products. Will this unit last as long as my old one (6 years) only time will tell. All in all, it does what it's supposed to do. I like it.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    It is getting harder to find a 'simple' MP3 player

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    Posted .

    MP3 players are hardly dinosaurs but they're getting pretty difficult to find without an abundance of excess. Even this came with a bunch of 'samples' loaded that seem to make navigation unnecessarily complicated. If it wasn't for the junk in the trunk, this would have had 5.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Cool mp3 to play Music

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    Posted .

    This mp3 Player gets the job done. I Originally was using the small sandisk mp3 and it started breaking about a year in. This Sony Mp3 is actually cool to have. I like to plug the aux into my sound system and use it as my media player. It is much easier to use this than the sandisk because the controls on it are much more user friendly & the screen is great!!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Second MP3 player

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    Posted .

    Use this mostly when gardening but the first player was full and I wanted to be more selective on the songs I put on it. I like my original one and thought that I was buying the same product again. Turns out this model 16GB is different and the HOLD is easier to mistakenly turn on and off..Just reminds me to check the specs more closely. This model feels cheaply made.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Sony never disappoints

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    Posted .
    Owned for 5 months when reviewed.

    I'm still using this MP3 player. It has great storage capacity for my workout playlists. The compact size works for me as it fits in my pockets which works as I am a runner! This is a good product, great quality and I recommend this to everyone!

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    The lastest model Sony MP3 Player is not as good.

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    Posted .

    The latest model Sony MP3 player is not as good as earlier models. It feels cheaper and offers fewer options.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Wonderful product, just what I wanted!

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    Posted .

    After putting up with subpar mp3 players, I decided to take the plunge and purchase a new one online. I had owned a Sony player several years ago, and had wanted one again but was afraid of ordering one online. Best Buy proved my fears were for nothing and this was one of best buying decisions I've made from them. Highly recommend.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works fine

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    Posted .

    Sony has removed many features from previous Walkmans. That being said, my daughter loves it. She takes it everywhere and has the music she wants to listen to when she wants it. She creates folders herself and organizes her music manually.

    I would recommend this to a friend
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