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Customer Ratings & Reviews

Sony - WF 1000X True Wireless In-Ear Noise Canceling Headphones - Champagne-Front_Standard

Customer rating

Rating 3.6 out of 5 stars with 661 reviews

61%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 11 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-18 of 18 Reviews mentioning:
for watching videos
  • Rating: 1 out of 5 stars

    Battery sucks video qlty sucks

    Posted
    Treadhead
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The batteries are horrible on these things in the video lag is so horrible that you can't even watch a single video I don't even care how the audio quality is because I got them so that I could listen to music and watch videos and you can't even watch videos the lag is just horrendous

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hello Treadhead,

      We regret to hear that you're having issues with these Headphones. Let's try to isolate the issue by following some troubleshooting steps included on this link:

      https://helpguide.sony.net/mdr/wf1000x/v1/en/contents/TP0001513176.html

      Regards,
      Zac
      Sony Social Support Sony_US

  • Rating: 1 out of 5 stars

    Video lag

    Posted
    Zane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    With this Bluetooth headphone, you cannot use it to watch any video since there is always 1 second lag. The charging case is not a good design as well.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Needs improvement

    Posted
    Future
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Sound quality was ok but for videos these earbuds are horrible. There is a significant audio delay while watching videos. Kind of like watching old school kung fu movies.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Great for Music, BAD, BAD for Videos

    Posted
    AverageJoe

    After trying out the Bose, I thought Sony and has noise canceling also, should be a no brainer. Music was wonderful, but trying to watch videos was just terrible. A second delay in 2018 and for a price point of $200 just doesn't cut it. I thought I was watching an old Bruce Lee movie.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi AverageJoe,

      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab

      Regards,
      Zac sony_US

  • Rating: 2 out of 5 stars

    Unusable for Videos.

    Posted
    Jasonic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    They sound great but there is a 0.5 to 1 second audio lag when watching videos. Mp4, youtube, netflix, etc. I used these with 3 different devices and audio is out of sync when watching videos for all of them. This is not acceptable for $200 headphones in my opinion.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Jasonic, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1&region_id=1&tab=download#/downloadTab
      Regards, -Jay sony_US

  • Rating: 1 out of 5 stars

    Not Recommended

    Posted
    nackt
    • My Best Buy® Elite MemberElite Member

    Right audio cuts out, poor sound quality, delayed audio when watching video. Purchased today and will be returning. Same issues others experiences and Sony still hasn't fixed it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good wireless headset with a few issues

    Posted
    Dealshopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I liked sound quality, easy to pair with devices. A few key issues: call seems only work on left earbud for iPhone; slight delay on voice when playing video. Probably better fit for Android devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Babybette1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There is only one draw back to these earbuds. There is a slight lag when watching videos. But it truly is amazing noise cancelling. I also love the sound.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Very bad for video

    Posted
    Carlrhxphn
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought these and loved them the second I tried them on, then I tried watching a video. There is a huge delay when watching videos no matter what app I try. The App that they suggest you use with the headphones don't always connect even when the headphones are already connected to the paired device. I am so sad because they sound great and fit great but the sync issue is not something that anyone should overlook and this product should not have been put on the market with such a major flaw.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Carlrhxphn2,

      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab

      Regards,
      Zac sony_US

  • Rating: 1 out of 5 stars

    Terrible

    Posted
    Zulfaqar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While the sound on these are great for music everything else is absolutely terrible. The headphones couldn't keep a connection for more than 2 minutes. Either one or the other disconnected. Sometimes both. Also, the delay when watching video was atrocious.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hello Zulfaqar, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab
      Regards, Jen sony_US

  • Rating: 2 out of 5 stars

    Great try by Sony but missed the mark!

    Posted
    Marco

    I bought these in November after blackfriday to only be dissapointed. It is not true noise cancelling since you have to shove it all the way in your ear to truly filter everything out. If you eat or walk it starts to come loose. When you get a phone call or make a call, only one side actually works and the other person has a hard time hearing you. Music does sound ok but when watching video, the audio lag is just too much to stomach. This is what made me really bring them back more than anything. I'll hold off till they make a better model.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Marco, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab

      -Erin sony_US

  • Rating: 4 out of 5 stars

    Great Quality w/ One Major Downside

    Posted
    GigEmAgs
    • My Best Buy® Elite MemberElite Member

    I have been on a quest to find the perfect earbuds and these came close, however they don't quite match up with my needs. The sound quality on these is A+ with plenty of configuration options within the Sony Headphones Connect App allowing you to fine tune the EQ to your individual needs. They fit comfortably within my ears and come with 2x sets of replacement soft tips in 3 different sizes. The major drawback and reason for my returning is the clear and distinct audio lag when watching videos. The sound lags behind, not too long, but just enough to make all of your videos look like badly dubbed versions where to voice and mouth movements are not in synch which is quite annoying. Other than that, for music listening I give these an A+++ rating. If you are planning on watching videos on your smartphone or computer, I would recommend looking somewhere else. TL:DR - Sound quality is amazing for music, input lag when watching videos (mouth and sound doesnt match up @@@@@@@

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Sound with Awful Connection

    Posted
    TaylrGreg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had these earbud for about two weeks before I had to return them. I was looking for something with a better seal than Apple's AirPods, and hoped these would do the trick. These Sony earbuds do sound phenomenal, perhaps with a tinge too much low end emphasis, but that can be adjusted within the app. The Sony app is easy enough to use, and the amount of features are almost overwhelming. Active noise canceling on these truly wireless earbuds is okay at best, these are nowhere near as amazing as the level of noise canceling found on the WH1000X2 or WH1000X3 headphones, but is good enough to block out things like the hum of an air conditioner or fan. They're also moderately comfortable, if only a bit large. The major drawback with these earbuds is the painful setup, the so so charging case, and the latency that makes these unusable for any kind of video use. Setting these up takes a bit of luck and a lot of patience. One ear bud pairs to the other, and that earbud pairs to the phone, half the time the initial bluetooth connection fails, and the other half one of the earbuds doesn't work correctly. Not only that but sometimes they would unpair from each other at random times, and you're stuck fiddling with the other earbud to get it into pairing mode for 15 minutes. If the inconsistencies in connection weren't bad enough, using these to enjoy visual content like Netflix or YouTube, shows an incredibly jarring latency issue where the sound is noticeably out of sync with the content, not just slightly, but multiple seconds off. This makes these nearly unusable for anything that involves consistent sync with the screen like watching videos or playing games, which is unfortunate for how solid these are build and how great they sound. If you're only looking for a set of wireless earbuds to listen to music with, take the occasional phone call, and use at the gym, and can forgive some finicky connection hiccups and an awkward charging case, these are okay, but if you want to do ANYTHING else, you'll find that the quirks outweigh the benefits.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for running

    Posted
    Jinge
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have tried 4'true wireless' headphone so far Bose: Tried my friends', too bulky. I said to myself I don't want to carry these during working out at the first sight. Jabra: I use apple watch to listen to music while running. But the signal keep dropping with Jabra elite. Retuned it (I wear apple watch on left hand, and the right headphone unit works as the 'major unit' for Jabra elite. I guess it's the reason) Apple earpods: Perfect choice for a IOS user. But it can't stay steady when work out, and the sound quality is not so impressive. Sony WF1000X: Perfect choice for working out. Much better sound than earpods and stay solid. It seems have lag when watch video, which does not me at all. I use airpod for video. LOL...

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Sony Sound/Design, Mediocre Battery

    Posted
    inspectorgadget

    I waited for the WF1000X to go on sale as I would never pay more than 180 for bluetooth no matter the quality (until battery life improves by 25%). I initially got the JayBird Freedom LE but they would not hold a charge so I returned it for these earbuds despite the many warnings. After a week of use, I am generally pleased with the sound quality and the design, but I don't feel they justify the $200 price tag for the following reasons: 1. Battery Life: Sony is generally known for producing batteries with high endurance, but I understand with the BT and noise-cancelling, the technical limitations will prevail and cause the individual buds to use a lot of power. Hopefully, by the next iteration of this superbly designed model, battery life will have substantially increased. On the bright side, the case is compact and charges rapidly. The buds lasted for approximately 3 hours before turning off, but placing them back into the case for 15 minutes boosted the batteries for another 1 hour and 20 minutes or so, which is nice. 2. Bluetooth Connection: When I first used the earbuds, pairing was not working but after a few minutes, the units paired with my Edge S7 without incident. There is also an NFC pairing option, but I have not used it as BT worked fine. On first listen, the right bud dropped out but I switched the settings via the app and it worked nicely. I also updated the firmware to its current version and that greatly improved connection -- to date, I have not experienced loss of connection even in areas of high traffic including outdoors in New York City. 3. Codec Issues / Video Lag: This is probably a deal breaker for some users. I initially was going to return the earbuds, but after switching the settings to "Priority on Sound Quality", the lag decreased a bit and is bearable. I hope that Sony engineers can figure out a way to resolve this issue. If it is a hardware issue in subsequent models and can't be resolved by a software update, I will probably never use wireless earbuds ever. The sound quality is very, very good and was the only quality of this otherwise well-designed product that redeemed it from being returned. Other minor issues are the fact that there is no volume control on the buds themselves, and also the blue lights blinking can be quite annoying, but this goes for all BT devices -- there should be a way to turn the blinking lights off or reduce the pulse to once every few minutes or even a low-light option. Especially in low light conditions (such as public transportation during the late evenings) or in bed at home, the blinking blue lights are very distracting. Overall, I recommend only getting the Sony WF1000X if they are on sale or if you can obtain a discount. Ideally, this particular model will retail for $150 (or less) unless the above issues can all be resolved. I got mine after seeing last week's sale ($179.99). I truly love the design of the earbuds (please stick to this form factor! @@@@@@@ and charging case and sound quality, but hope Sony can find a way to improve on its shortcomings in the future.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A lot to like, and not like

    Posted
    gtdad
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 500 ContributorTop 500 Contributor

    I have over the ear noise cancelling headphones and I have in ear headphones which are not noise cancelling. So I thought these Sony WF1000x would be the perfect combination of the best features of my other headphones. Noise cancelling without the bulk of over the ear headphones. Let's start with the good: I have never been into unboxing, but Sony has done a great job of packaging this product and it makes a great presentation when you open it. These headphones have the look and feel of a quality product. They are small and very light weight. Sony provides you with a total of seven pair of ear pieces, 4 rubber and 3 foam, in varying sizes to insure a secure and comfortable fit. And, when you find the right piece for your ear, they are very comfortable. They come with a storage case which also is the charger. Not only will this case recharge your headphones, but it has its own built in battery which can recharge the headphones 2 additional times. Each charge should last about 3 hours giving you a total of 9 hours before you have to plug the storage case back into an outlet. When you take the headphones out of the storage case they will automatically turn on and connect to your paired device. There is only 1 button on each earpiece. The button on the left will turn on noise cancellation, allow ambient sound, or turn the power off. If you hold it down for 7 seconds it will pair with a new device.The right button will tell you the battery level and will answer phone calls and texts. I found that the sound quality was excellent. Clarity was amazing, sound can go very loud, but if you are into bass these are not for you. So why only 3 stars? Well there are some major flaws. The noise cancelling is not very effective. In fact, there were many occasions where I could not tell noise cancellation was on, even though the headphones said it was. Now, I don't listen at high volume, so maybe the noise cancellation becomes more effective at louder volume. There is a significant delay when watching video on my phone, tablet or computer. The voice is at least a full second behind the video. It makes it unuseable for watching video. Strangely, if you have only the left earpiece on there is no delay, however as soon as you put the right earpiece on you get the delay. These headphones will only connect to 1 devie at a time and to make things worse it does not tell you which device it is connected to. So if you have your phone, tablet and laptop on, which I do, you have no idea which device the headphones just connected to. I had 1 other issue. When you turn the power off and then turn it back on, sometimes only the left headphone comes back on. I found that you have to press the button on the right headphone a couple of times and hold it down to get it to reconnect. I also found that putting the headphones back in the storage box and taking them back out will restore the right headphone. I hope that some or all of these issues can be corrected by a firmware update and are not a hardware issue. This is a premium product at a premium price so until some of these issues are resolved I cannot recommend this product.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Wireless is the New Freedom

    Posted
    Trobadour
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    The setup for the Sony 1000X Wireless Noise-Canceling Headphones can be a tiny bit confusing. However, a nice picture diagram is included to help facilitate the process. After you have taken out the pair of headphones, you need to insert them into the case for them to power on. The case works like a portable battery for the headphones and a carrying case at the same time. They will power on and will be discoverable in your mobile device. I tested these on an iPhone and the phone recognized that the Sony Headphones App needed to be downloaded for proper installation. I proceeded to do so after it prompted me to. The key feature of these headphones is that they are truly wireless. There is no connecting wires between the two ear pods. This makes them ideal for working out without having to worry about accidentally pulling on a wire. I wore them while jogging, doing household chores, and walking about without them falling off once. The noise canceling feature work fine, though not the best I've used. I was able to use things like a blender and a vacuum cleaner without disturbing my music. I could, however, hear my voice. You have the option to optimize the noise canceling features in the app that you download. The performance of these headphones are great. They are stereo headphones, so you won't hear the deeper bases produced by headphones that fully cover the ear for a similar price, but the convenience of not having something heavy on your ears is worth it. Bass and deep sounds still sound great. This is especially true when you turn on the noise canceling feature that eliminate most ambient sound around you, helping you focus and immerse deeper in your entertainment of choice. The headphones meets my expectations. I did encounter a common problem amongst bluetooth headphones and mobile gaming. There seems to be a delay in audio when playing video games on your mobile device. I tested this with Clash Royale and with Geometry Dash, the latter which is crucial for there to be no delay in audio to be successful. For that reason, I deduct one star. This problem doesn't exist when listening to music or watching your favorite streaming show from popular streaming services. If mobile gaming isn't your scene, then these are a great pair of headphones. The price for Sony 1000X headphones in terms of value may look steep at first, but you must use them to believe how good they sound and how convenient their size and wire-free status can be. Keep in mind that included in the package is a portable rechargable battery for the headphones that doubles up as a carrying case. There are also plenty of options for various sizes of ear holes. I highly recommend this product for people who are tired of having wires in the face or arms while exercising or doing household chores. If you like listening to music or watching TV shows while on a bed, there won't be much of a hindrance or discomfort, thanks to the unique design and smallness of it. These headphones pack a lot of power in a tiny package.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big sound in small packages

    Posted
    TonyMSP
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    Geared for commuters and users in noisy environments. Not for active and gym use. Pros: *Noise canceling in an earbud style *Small and totally wireless *Charging case (both pro and a con, more on this later) *Numerous wing tips and earbuds for better fitment *Good bass Cons: *No volume control on the earbuds *Not secure enough in the ear to go to the gym with it *May not be loud enough for some listeners *Sound sometimes cuts in and out between the buds (more on this below) *Very dependent on the app for its full features I'm an iPhone user and these are my experiences with using the WF-1000X for the past week. I was intrigued at Apple's own AirPods as I liked the idea of a true wireless headphones. When these Sony earbuds were announced to have a similar charging case like Apple's AirPods but includes noise canceling like Bose is famous for? Sign me up! Initial impressions: At unboxing and unpacking the contents, the Sony earbuds comes with numerous ear pieces from small to large and foam to rubber pieces. This is fantastic as it allows you to custom fit the earbuds to your ear. A good fit is important for the sound and bass. The charging case came partially charged but it can be easily charged via the supplied micro USB cable in less than a few hours. You don't charge the earbuds directly but the earbuds can be charged via the carry case. The stylish case appears to be made out of thin metal and can easily slip into a pocket. Setup: After charging the case for 1.5 hours, the earbuds were fully charged and ready to be Bluetooth paired to my iPhone 7. The advertised runtime is around 3 hours and with 9 hours of total power on-the-go with the charging case. Pairing was as easy as a long press on the button and finding the device name on your phone. Just like the Apple AirPods, the Sony earbuds automatically pair with your phone when you pull them out of the charging case. They however, don't pause automatically when you pull them out of your ear but the earbuds do turn off when placed back in the case to charge. Design: The Sony's wireless earbuds looks much better than the Apple's AirPods. The charging case is much bigger than Apples but still slim enough to fit in your pants pocket. The case has a nice matte texture finish to it. The lid hinges open and you're presented to the two earbuds that charges while in the case. I do wish that the case is better balanced as the case topples over with the weight of the lid being open. Small issue but I expected more at this price point. The charging case does have a red LED that shows that you're charging the case but it doesn't show how much battery is left within it. The earbuds glow red when they are charging in the case but no external indicator when the lid is closed. The earbuds themselves only have 2 total buttons. The button on the left powers it on, pairs, and controls the different noise canceling programs. The button on the right earbud controls the music, siri, and answers the phone. Big big negative for me is that there isn't a volume control on the actual earbuds. That's either controlled with your phone or through the app. What were the engineers thinking?!?! Sound performance, Noise Canceling, and app review: The earbuds do pair to your phone automatically when you pull them out of the charging case. I really like this feature. It voices the standard Sony greeting of letting you know that its paired and the current battery level of the earbuds. The earbuds sounds great out of the box with the proper fit. The earbuds sounds even better with Sony's headphone app. The app lets you change the equalizer and adds back the bass. I'm actually impressed at the bass and doesn't leave me wanting more. The highs are clear and the vocals sounds nice. Well balanced sound and this is with the use of the app. You don't need to run the app every time but I do recommend using the app upon the first few uses so you can dial in the equalizer setting you prefer. The Noise canceling feature is what makes this earbud unique. To my knowledge and at the time of this writing, these Sony earbuds are the first to the market with noise canceling earbuds. Out of the box, there are three modes that you can select with the left button on the earbuds. On, ambiance, and off. The first mode is full isolation. It does a fairly good job at noise canceling for such a small earbud. It does a better job at canceling out low frequency noises like subway/train/airplane rumbles than canceling out higher frequencies like microwave beeps, conversations, and unwanted music. Don't expect these to cancel out rock concerts. It mutes out sounds like you're wearing a foam noise blocker. The second mode is allowing some ambiance to come through. Default is the ability to hear cars and voices. You can change that in the app to only allow voices come through on the second mode. This mode kinda works with the voices as the idea is that you can still hear important announcements while commuting but your music will easily drown that out. The third option is noise canceling OFF and that mode prolongs your battery life. Noise canceling is great as it allows you to listen to your music at a lower volume. Lower volume reduces ear fatigue. Have you ever used earphones on a plane? You most likely have to crank it up past normal to drown out the engine drone. The app is simple. It shows your current battery state, the noise canceling mode youre on, and the priority you want your headphone to work in. The priority mode is if you want best sound or best connectivity. Obviously I want to have both best sound and best connectivity but im guessing its too much power or processing power to do both in such a small package. Folks that experience connectivity issues will need to change the priority over in the app. This probably addresses most of the negative reviews you have read about these headphones. The app is also important as it gives you more control over the noise canceling. It also has a mode that you can select in the app that will "smartly" change the mode of noise canceling for you based on your activity. If you're walking, it will change the noise canceling mode to allow cars to come through so you won't step out in front of one for safety reasons. If you're sitting still, it will change the mode to let voices come through. And if you're sitting but traveling, it changes the mode to full noise cancelation. This auto feature relies on your phone's sensors to detect your type of activity. Video and sound syncing issues: To address the issues of having your sound not syncing with videos you watch, its not the headphone's issue but your video player issue. The latency you're experiencing is how your apps decodes sound and video at different rates. That's why you see a delay in sound in apps like YouTube but not in apps like Vudu. Blame the software maker, not the headphones! Summary: I'm very satisfied at the performance of these noise canceling earbuds. They sound great and have enough bass to keep me bobbing my head. What keeps this from a perfect score is the lack of volume control and that phone calls only comes through in one ear. Phone calls appears to be an afterthought as people will have a hard time hearing and understanding you. I would recommend this to anyone looking for a noise canceling headphone that is truly wireless and not the "over the head" style form factor. Bottom line: A little more cost than Apple AirPods but with Noise Canceling. Well worth the upgrade.

    I would recommend this to a friend