Main Content

Customer Ratings & Reviews

Sony - WF 1000X True Wireless In-Ear Noise Canceling Headphones - Champagne-Front_Standard

Customer rating

Rating 3.5 out of 5 stars with 683 reviews

60%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 11 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 99 Reviews
  • Rating: 2 out of 5 stars

    They're alright, but they aren't real....

    Posted
    GoHeadYung
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    ....Bose Soundsport free is that deal. But all Jay Z references aside, I had been using Bose Soundsports and subsequent Soundsport Frees for the last 3 years and I decided to switch it up for my next pair of wireless Bluetooth earbuds. In comes the Sony - WF1000X joints. They look pretty cool, not as bulky as the Bose which I had grown accustomed too. They stay firmly in my ear and seem sturdy enough.. The carrying/recharge case is decent, I can tell with how it opens that the life of that hinge will test my Geek Squad Protection plan way before the buds themselves. The Battery life is only about 3 hours which is very disappointing (My Soundsports usually last about 5 - 6 before needing to be recharged in the case) The Sony's recharge relatively fast but that really puts a damper on my podcast listening experience for a couple of minutes. The Noise canceling is meh, Not really something I look for in earbuds at this point in time. Sound Quality is decent, nice rich bass (Sony does bass right). They don't get particularly loud, but who needs to blow out their eardrums. The preset equalizer that comes in the app helps you find something that you might based on your listening preferences.... ....But oh brother that app stinks. It's not the worst app...but when I close the app on my phone I lose signal to my headphones and either have to power my buds off or go into my iPhone settings to reconnect them to the Bluetooth. Maybe it's just this pair as it is my second pair (Returned the Champagne colorway) and I didn't have any connectivity issues with the first pair that I purchased. But regardless it was frustrating to the point where I decided to return them and get a new pair of Bose Soundsport Frees, they just sound better in my opinion. If it ain't broke, don't fix it......2 stars.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good sound...but connection issues.

    Posted
    nx91notch
    • My Best Buy® Elite Member

    First off save time and buy the Jabra Elite Sport earbuds....ZERO connections issues. With that said review of Sony's earbuds below. Have been wanting completely wireless earbuds since I first saw them but wanted to wait until big name companies started to come out with their versions first. I started with the Sony's. First off they fit great in my ear and the noise cancelling was nice. Good sound but felt the volume was limited but it turned out that MAY have been due to Spotify app limiting volume (but then again headphones I ended up with let me crank the volume). I was happy with the sound although I felt I couldn't set them as loud as I wanted. They use an app to control volume I didn't like that. My issues. In my house they worked pretty well no connection issues. Once I got to the gym....horrible, horrible, horrible. I can't stress enough how bad it was. Connection was trash. The way these work is there is a master earbud and a slave. The one that is directly connected to the phone NEVER lost connection. But the one that was considered the "slave" earbud constantly lost connection resulting in only hearing music in 1 ear. Highly annoying. The Sony headphone app stated the earbuds had an update available that addressed connections issues but I could NOT get them to update after numerous attempts. Deleted app and reinstalled (Samsung S8+). Talked to Sony support, read all the forums (seems to be a common problem), etc.....just could not get them updated at all. They would start the update and just sit there. I even let them sit overnight still never took the update. I decided to jump ship. Returned them for the Bose....those are joke also with connections issues (check my review on those if you like). After trying two audio powerhouse companies (Sony and Bose) I was about to give up thinking the technology just wasn't ready yet for 100% wireless earbuds.,,,,BUT...ended up with Jabra Elite Sport earbuds------connections is 100% solid. Save time get the Jabra's.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi nx91notch,


      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab


      Regards,
      Zac sony_US

  • Rating: 2 out of 5 stars

    Not impressed

    Posted
    avNY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    With a name like Sony , I expected a great product but alas...I am disappointed with these earbuds. 1) Out of the box they did not come even half way charged ,so I had to wait till I got home to plug them in to use. The cord that comes with it is only a couple of inches long and you need a connecter plug to charge and it is not supplied with one. 2) Once charged and turned on they only had a half battery life of medium. Once they are turned on you need to depress the right earbud to connect to your preferred device and then download the app on your phone to balance out your preferred settings. 3) This is why I give it 2 out of 5 stars...the sound quality is ok but not great....very low bass even using the phone settings from the app and not loud enough to enjoy music ( I listen to Hard Rock and Alternative) and I cannot get a decent sound to match the intensity. 4) .....and the battery life is anywhere from 1 -2 hours on a full charge....that is not good for a product of this price. I wanted the convenience of wireless ear buds and I could have found another brand to buy for a lot less....buyer beware. Two stars and I think I won't buy another Sony product unless I test it first instead of trusting the name brand......very much a let down.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It's a beta product

    Posted
    vishwa
    • My Best Buy® Elite Plus Member

    In my opinion, this is a beta product. Not sure why Sony is starting to push such items into the market. Pros: 1. Great sound 2. Decent noise cancelation for its category 3. Good enhancements in the form of controls within the app Cons: 1. No physical controls to skip track or change volume 2. Battery case. If you don't wait for your buds to go Red after inserting, although you have inserted them right into the slot, you are just discharging whatever juice is leftover in them. I charged them overnight, and when I took them out in my commute, I heard the voice prompt say low battery 3. Battery level. Discharges fast, under 1 hour with noise canceling on 4. Tips. The silicone tips you get with these headphones are very cheap, low quality. They were starting to wear of on the second day, under 10 hours of use. The small size is more like a medium, so they were falling off, twice in 1 day. Went straight back to the store. I would have recommended this product were it not for the issues with the battery case and the cheap material used for making the tips. My advise, it's a NO GO

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi vishwa, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, David Sony_US

  • Rating: 2 out of 5 stars

    Great sound but....

    Posted
    ERB1010

    During the 2017 holidays I decided to purchase some wireless earbuds. First set purchased Jabra the sound was to shrill and the fit uncomfortable within minutes and just panful after 30 minutes. They also fell out while walking let alone during a working out. Second model purchased was a Bose - Soundsport great sound, comfortable but not suitable for use when running or working out as they always fell out. Next try was the Sony WF1000X. Sound was good, not as balanced and full as the Bose soundsport, but good. Fit and comfort great. Issue was recharge case after several months achieving contact for recharge got sloppy and recharge success was inconsistent. Thanks to Best Buy Protection plan I was able to replace with new set. Now that I've had my second set for 6 months I'm experiencing the same issues with the recharge pack also experiencing a significant increase in the frequency of signal drop for right earbud. I use my earbud 4-6 days a week. More importantly I don't abuse the earbuds or recharge pack. Still thinking through next steps. Question has Sony recognized recharge pack design weakness?

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    great sound with horrible connection

    Posted
    Far1993
    • My Best Buy® Elite Member

    I will start this review by saying I love sony products especially the 1000x line of products which is the reason I was excited for this one to come to the US. Unfortunately I was let down in the most bitter way I could imagine. The sound on these headphones is actually pretty great. It has nice clear audio that I have come to expect from sony however; the problems arise pretty quickly once you start using them outside. Within the first few minutes of taking them out they would start skipping/dropping even with my phone right in my hand! and they would continue doing this randomly through out my use. I exchanged that set with another pair and unfortunately the same thing happened again. Unfortunately I can not recommend these to anyone as they are unusable with the connection issues and I will most likely end up returning them.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Far1993, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on. To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes! https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab -Jerome sony_US

  • Rating: 2 out of 5 stars

    Frequent Disconnects and NO Noise Cancelling

    Posted
    Jeff
    • My Best Buy® Member

    I was originally super excited about these since I didn't like wearing cans and looking like a DJ. Hence I prefer ear buds. However, I was quite disappointed with these. Bought these on the day of release as I wanted to use the NC feature to drown out plane noise during travel and loud Caltrain/muni rides to/from work. NC is worthless!!! I can hear everything... from cars, planes, train horns, alarms, conversations, etc. it doesn't even try to mute any of these sounds. No difference in turning active noise cancelling on or off. I've also tried all the different fit of ear pieces and jammed it in my ear to create a seal. no difference. I should have kept my wired bose QC20 ear buds instead those were 100x better than these for NC but they were wired which I hated. As most pointed out, these frequently disconnect when you're walking. Music cuts in and out. Quite annoying. Battery life isn't great either but I can live with that if this actually had noise cancelling and a more stable connection Unfortunately I can't return these since I'm on a 3 month business travel currently so I'm stuck! To all those thinking about these... don't do it!

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Jeff, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1&region_id=1&tab=download#/downloadTab

      Regards,
      Zac sony_US

  • Rating: 2 out of 5 stars

    Terrible connectivity in the right earbud

    Posted
    Sol314
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Unfortunately, as much as the earbuds had great sound quality and the build of the overall product was good, it has a fatal flaw: the right earbud has terrible connectivity, especially when I was taking a walk with my phone and listening to music. I had about seven cut outs a minute. I returned the item for the Anker Soundcore LIberty, a product for half the price, better battery life, and incredible battery life. Not to mention better connectivity. If you are having this problem, you can work around it by switching the left and right ears. Since I kept my phone in my right pocket, and since I believe the left earbud is the master, I believe this helped with connectivity between the various connection points. Downloading the Sony app that had an option for higher audio quality or more stable connection (and using the latter) did not help.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Sol314,

      We greatly appreciate your feedback. We'll be informing the team about your suggestions and let's hope that they become available in the future as they sound useful for a lot of headphone users.

      Regards,
      David Sony_US

  • Rating: 2 out of 5 stars

    Not that great. Returning them

    Posted
    BeratedCustomer

    Just bought them today. My roommate convinced me to return them tomorrow since he was feeling lazy to go with me today to do so. They are not that good. They connected with iphone 8 without hiccup and played music from all apps. The bass is pretty good (bass lovers take note) and on the other end, so is the treble. But then I played youtube and YES there is a lag. I had read about this before but thought I'd give it a try. Its annoying if you focus on it too much. Otherwise meh. Then I thought of pairing it with my laptop. And that is where it gets interesting. They got paired easily but the sound is only coming through the left earbud. I turned it off and on again, paired/unpaired, put it back in the case and took it out but nothing was able to get it to work properly. Also, interestingly, the youtube this time did not have any lags. God knows why it has such antics.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi BeratedCustomer,

      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab


      Regards,
      Zac sony_US

  • Rating: 2 out of 5 stars

    Not Really Impressed

    Posted
    Anonymous
    • My Best Buy® Member

    THE GOOD: 1. The sound quality from these is actually good, Nice even bass, crisp clean highs. 2. The fit is very comfortable, and they stay in place well. THE BAD 1. you cannot control volume level from the earbuds! You can skip songs, fast forward, rewind, go to previous song. . . . . But NO VOLUME CONTROL. That's crazy. 2. I noticed no benefit from the "Ambient Sound" feature. It actually made no difference at all. 3. There was a software update (download) needed for the earbuds, which took almost half an hour to complete, and then another software update appeared. . . . it was all rather disappointing. 4. With my cell phone (iphone 5) sitting directly in front of me, the sound from the earbuds cut out quite often intermittently.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi StylesBitchly,
      We appreciate your time sharing your honest review. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback.
      Regards,
      -Jay
      Sony Social Support Sony_US

  • Rating: 2 out of 5 stars

    Great sound! Bad Connection :(

    Posted
    solrac2319
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I would love to give this unit a 5 star rating, since the audio and noise reduction is outstanding just like one would expect from a Sony product, but when the audio cuts out randomly for a few seconds or for a long period of time. At first I thought that it was just a bad unit so I exchanged it with another and still had the same issue. Which leave only one thought, the design of the unit is inferior. Which blows my mind as to why Sony would allow this design flaw to be released. I have another Sony bluetooth "wireless" headset that I will be going back to for the time being, but as for this product I cannot recommend until the issue is corrected. Great product, If you are not moving around or are alone.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi solrac2319, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, David Sony_US

  • Rating: 2 out of 5 stars

    I really wanted to love these

    Posted
    Jessica

    I love Sony but was sorely disappointed with these I had bought 2 sets for me and my husband but returned them the next day for other headphones which still dont work for me either but anyways. These looked great come with a bunch of features best of all being noise canceling. But very flat sounding and didnt seem good enough for the money we spent. And on my end it's the battery life that killed it... I need a set for work so up to 8 hours I wouldn't have minded charging them on breaks but Sony doesnt have them charging like other brands. So it was a deal breaker for me. I could live with not great quality but I need them to last.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Jessica,

      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!

      Regards,
      Zac sony_US

  • Rating: 2 out of 5 stars

    Not as Good as Expected

    Posted
    CorruptSS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Design: Great design. But large ( in ear part ) but worked. Comfortable. Sound: sound is VERY flat until you adjust it in the sony connection app. Power bass with the EQ tuned. No complaints Build Quality: Charging case is great. not big not small. Metal design which felt great. Connection: When they stayed connected, They work. I counted with my phone literally right infront of me nothing interrupting it 10 cut outs ( less than 1ft away ) within 30 seconds. Wasnt just one time either. Maybe sony should work better on the connectivity. This way it doesnt happen OR firmware updates ( if possible ) or a future revision.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi CorruptSS,

      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab

      Regards,
      Zac sony_US

  • Rating: 2 out of 5 stars

    Not Happy!

    Posted
    Tammon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    These were purchased as a gift for my husband. They were great for the first few months of use (which wasn't that often) until he complained the right one was "in and out" working intermittently. After having them for 5 months, BOTH are now working intermittently. I am researching the warranty option for Sony (did not purchase geek squad and now regret it). I am severely disappointed with the cost of this vis a vie the quality. Completely overpriced. We will get Apple air pods.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not great for the money

    Posted
    Clem
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought these after reading reviews online and searching for decent sound quality and durability in a totally wireless ear bud. Long story short I returned these within a week. They look nice and feel good in your ear. Set up was easy, but the sound quality and power was not there. They do keep out a bit of noise, but not canceling it out completely. My main issue was that the right ear bud sounded like it had a blown speaker or something. Every time high vocals hit the ear bud crackled and drove me crazy.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hello Clem, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input.
      Best regards, _Bob sony_US

  • Rating: 2 out of 5 stars

    Very unacceptable delays

    Posted
    Genci
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So i purchased this wireless headphones with the best consideration for Sony in general but i guess this model proved me wrong. So if you think about watching a youtube video or any movie the delay is clearly unacceptable. Almost 1s-800ms making everything unwatchable. Connectivity very poor, i got an interference at my office and the left ear keept dissconecting. Noise cancellation is very good. Maybe for a music only user this headphones maybe are good, but thats not my case. Had to return them.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Genci, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab Regards, Zac sony_US

  • Rating: 2 out of 5 stars

    WANTED to love these, but...

    Posted
    GCAL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    They cut out constantly and you'll be lucky to get more than an hour, maybe 90 minutes of playtime before they abruptly shut off. Too bad because these showed so much promise on the style (non obtrusive), fit (comfortable and secure feeling), and sound (quite good!... when it works)... Maybe Sony will fix the really sloppy bluetooth implementation with firmware (or next gen). And the battery life is simply unacceptable regardless of the "totally wireless" design. File under: disappointed (and yes, I returned them.)

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi GCAL, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab

      Regards,
      Zac sony_US

  • Rating: 2 out of 5 stars

    Great try by Sony but missed the mark!

    Posted
    Marco

    I bought these in November after blackfriday to only be dissapointed. It is not true noise cancelling since you have to shove it all the way in your ear to truly filter everything out. If you eat or walk it starts to come loose. When you get a phone call or make a call, only one side actually works and the other person has a hard time hearing you. Music does sound ok but when watching video, the audio lag is just too much to stomach. This is what made me really bring them back more than anything. I’ll hold off till they make a better model.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Marco, Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab

      -Erin sony_US

  • Rating: 2 out of 5 stars

    Confused by other reviews

    Posted
    Jfngroup
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I read what appeared to be non-biased reviews before deciding to buy these. Mistake. The “skipping” is frequent and obnoxious. Switching to the other mode solved problem but sound quality totally lacks. And, in this mode, the batter life is short. I buy noise cancelling for air travel purposes and they didn’t last 2 hours. Sadly, I tossed packaging after initial use so no way to return them now. I did update to 2.0 firmware.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Jfngroup, we regret to hear that your headphones failed to meet your expectations. We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name and this feedback post in the email. Hope to hear from you.


      Regards,
      Erin
      Sony Social Support Sony_US

  • Rating: 2 out of 5 stars

    Very bad for video

    Posted
    Carlrhxphn
    • My Best Buy® Elite Plus Member

    I bought these and loved them the second I tried them on, then I tried watching a video. There is a huge delay when watching videos no matter what app I try. The App that they suggest you use with the headphones don't always connect even when the headphones are already connected to the paired device. I am so sad because they sound great and fit great but the sync issue is not something that anyone should overlook and this product should not have been put on the market with such a major flaw.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Carlrhxphn2,

      Thanks for taking the time to share your feedback about the WF-1000X. First, we want to say sorry for any inconvenience you may have experienced with any audio drop-out. It's honest reviews like this that help us improve our gear. We listened and a new software update has been released that should correct the audio drop-out and other items we received feedback on.

      To update your device, simply use the Sony Headphones Connect app. You can check out the below link for more details. Thanks again for sharing & please be sure to let us know how the update goes!
      https://esupport.sony.com/US/p/model-home.pl?mdl=WF1000X&template_id=1®ion_id=1&tab=download#/downloadTab

      Regards,
      Zac sony_US