Customer Ratings & Reviews

Hello EnchengL,

Thank you for choosing Sony!

We couldn't be happier to hear your enthusiasm for the WF-1000XM6. It’s wonderful to see such genuine excitement, and we appreciate the fun ways you’ve expressed it. Your energy truly brings a fresh vibe to our family of users!

Best regards,
-Fred

Hi Atown,

We are thrilled to hear that the WF-1000XM6 was worth the wait and that the performance hasn't disappointed! For the best fit, we recommend trying the different sizes of noise isolation earbud tips included in the box to ensure a secure and comfortable seal.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Dominic,

We are beyond pleased to hear that our latest earbuds have earned the top spot in your collection! It is fantastic to know that the audio performance is blowing you away, especially once you took advantage of the custom tuning to dial in that "phenomenal" sound. While we appreciate the honest feedback regarding the app experience—which we are always looking to refine—we are thrilled that the hardware itself is delivering a perfect 10/10 for you.

Thank you for choosing Sony and for sharing your enthusiasm for the new XM6!

Regards,
Dominick

Hello Lechuga,

Thank you for choosing Sony!

We're honored to hear that your WF1000XM6 earbuds have made such a positive impact. Your enthusiasm means a lot to us, and it’s wonderful to know they are enhancing your experience in a way that stands out from your previous purchases. We truly appreciate your support and trust in our products.

Best regards,
-Fred

Hi Fernando,

We are beyond pleased to hear that you’ve noticed the clear jump in performance with your new pair. It’s fantastic to know that the increased volume and refined sound of the WF-1000XM6 are standing out compared to your previous generation.

Thank you for continuing your audio journey with Sony!

Regards,
Dominick

Hello Mouse,

Thank you for choosing Sony!

We couldn't be happier to hear that the WF-1000XM6 earbuds have become your favorite with their exceptional clarity, rich detail, and immersive sound quality. Knowing that our earbuds can create such a lifelike listening experience truly motivates us to continue delivering outstanding audio products.

Best regards,
-Fred

Hi Rocky282!
Thanks for sharing your thoughts! It is truly wonderful to know that you are enjoying the quality of your WF-1000XM6 earbuds.

While earbuds offer a more compact fit, we understand that the physical seal of over ear headphones provides a different level of isolation.

Thanks for choosing Sony and sharing your thoughts!
Best regards,
Estefany

Hi Junior,

It brings us great satisfaction to hear that you’ve noticed such a significant leap in sound reproduction and noise cancellation since upgrading from the XM5. We worked tirelessly to refine our integrated processor and dual-sensor technology to ensure the WF-1000XM6 delivers an even more immersive and quiet listening environment. While we appreciate your feedback regarding the fit, we’re thrilled that the technical enhancements are providing you with a superior audio experience.

Thank you for your continued loyalty to Sony!

Regards,
Dominick

Hi AwkwardGabe,

We're thrilled to hear that you're enjoying the balanced sound and improved noise cancelling on your new WF-1000XM6 earbuds! It’s great to know they’ve proven to be a worthy upgrade for you.

Thanks for choosing Sony.

Best regards,
Eliab

Hi CharlesP,

It brings us great satisfaction to hear that you are finding the WF-1000XM6 to be the best fitting earbuds you have tried. We are delighted that the secure fit and great sound quality allow you to enjoy your music comfortably for hours on end.

Thank you for choosing Sony for your premium portable sound!

Regards,
Dominick

Hi MarcM,

We are thrilled to hear that the WF-1000XM6 is proving to be a worthy upgrade for you! Since you’ve previously owned the XM5, we’re especially glad you’ve noticed the leap in noise cancellation performance and the refined, more comfortable fit.

We really appreciate you being a loyal part of the Sony family!

Regards,
Dominick

Hi JulioN,

Thank you for the five-star rating and for sharing your experience with the WF-1000XM6. We are happy to hear that you are enjoying the excellent sound quality and the reliable battery life that these earbuds provide.

Our goal with this latest generation was to balance high-fidelity audio with the stamina needed for long commutes and travel, so it is great to know the battery performance is working well for you. If you haven't already, we recommend exploring the Sound Connect app to try the new 10-band custom equalizer, which allows you to fine-tune that excellent sound quality even further to your specific taste. Enjoy your listening!

Thank you for choosing Sony.

Best regards,
Dominick

Hello JAMESW,

Thank you for choosing Sony!

It's a true pleasure to hear that you are enjoying the sound quality and improved controls of the WF1000XM6 earbuds. We appreciate you recognizing the enhancements we've made, and your feedback inspires us to keep delivering products that enhance your listening experience.

Best regards,
-Fred

Hi JOHN,

It brings us great satisfaction to hear that the WF-1000XM6 has become the best pair of noise-canceling earbuds you’ve ever owned. We are constantly innovating to refine the ergonomics of our designs, so it is fantastic to know that the improved fit over the previous generation is making such a noticeable difference in your daily use.

Thank you for trusting Sony to provide your ultimate listening experience!

Best regards,
Dominick

Hello WilliamB,

Thank you for choosing Sony!

We couldn't be happier to hear that your purchase of the WF1000XM6 has brought you great quality and enjoyment. Your confidence in our products means a lot to us, and we're grateful to be part of your audio experience.

Best regards,
-Fred

Hi BenB,

It brings us great satisfaction to hear that you are experiencing the amazing sound quality and industry-leading noise cancellation of the WF-1000XM6. We are delighted that these earbuds are delivering the high-quality audio experience you were looking for.

Thank you for choosing Sony for your premium portable sound!

Regards,
Dominick

Hi EySe! Thanks so much for your feedback.

It is most rewarding to hear that you are liking the sound quality and the new design of your WF-1000XM6.

These earbuds are designed to be smaller and lighter, making them easy to wear all day long. They feature our best noise canceling yet to block out the world around you, and the new processor makes your music sound clear and rich.

Thank you for selecting Sony!
Best regards,
Estefany

Hi Moonman81,

It’s a true pleasure to hear that you are enjoying the personalized audio experience of your new earbuds! We know that everyone hears music a little differently, so providing those extensive EQ tools is a priority for us to ensure the sound is exactly to your liking. It’s wonderful to know those options are helping you get the absolute most out of your listening.

Thank you for choosing Sony and for highlighting your favorite features!

Regards,
Dominick