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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1210 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,210 reviews
  • Rated 4 out of 5 stars

    Ok as mid-price option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not the best sounding Sony earbuds. I have a more expensive pair from them, and you can definitely hear the difference. I got these to replace a wired set I wear while working out, and I did not want to spend a lot if they did not hold up. They seem like they will fit the bill for what I am looking for. Took off one star because Sony continues to use a non-standard charger as opposed to the common USB-C charger

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    SONY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable earbuds properly of SONY always making great products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aquiles, Awesome! We're glad you're enjoying the comfortable fit of your new Sony WFC500. The WF-C500 features our Digital Sound Enhancement Engine (DSEE), high frequency sound and fine fade-out sound are restored to the track for a more authentic listening experience, you can also tailor music to your own taste using the EQ setting on the Sony | Headphones Connect app, ergonomic surface design that fits securely and comfortably in your ears, easy button operation, IPX4 water resistance rating, and up to 20 hours of listening thanks to the handy charging case. And if you need to top up in a hurry, 10 minute quick charging gives you up to an hour of extra play time. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony EarBuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, I would definitely recommend it. Ive tried some earbuds before but this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Battery is amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, even better battery! Also they don’t fall out of my ear during workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony no bologna

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I had purchased. Very lightweight with rich sound provided by the earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them, especially the color. Great sound with a great look. They were really easy to pair with her iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and fantastic Customer Support!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The sound and noise cancellation are phenomenal. I am glad the staff at Best Buy helped me choose this one for myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    10/10 Sound Quality. Buttons lack customization.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and the fit is better than most earbuds I have had. My biggest issue with these is the buttons. You cannot change what the buttons do so if you prefer wearing the left earbud, you will not be able to skip tracks without taking out your device. If Sony made an update for these where we could at least swap what the buttons do, these would be fine. Other earbuds in this price range allow for button customization.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality merchandise

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best in my book had them for a while now still sounding good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. A little pricier than my typical jbuds. They work great for work zooms or workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best ear buds for small ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little ear buds pack a huge punch! I was surprised how great they are! My ears are super small and I always had an issue with others falling out- but not these! The battery life lasts forever and I couldn’t be happier. I got the blue because I always end up Losing the black ones. I like them so much I am going to buy a second pair. Easy to connect, amazing sound quality- and noise canceling! You really can’t beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do sound good and the battery life was amazing. I could use these for several days without charging the earbuds and could use the whole setup for close to a week without having to charge any of it. I'm only taking a star off because of the fit. I tried all the different pieces and I couldn't get the fit that I wanted. I wanted to be able to know if I move my head or jogged or ran or whatever they weren't going to fall out and I couldn't get that with these. I also didn't like that it required me to download their app just to connect them to my phone. I've never had a device before where I couldn't just connect directly to the device via Bluetooth. I would recommend it if it wasn't for these things.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 earbud lasts 8 hours long. I enjoy this at work and on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Durable. Sound quality is great for the size of the buds. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent, they are very good quality, good sound. they are the maximum You can control the volume, easy to change the song.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worked with my google pixel!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and perfect fit! It was easy to connect to bluetooth on my google pixel 7

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was having problems hearing from his speaker phone. He said these headphones work great and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good batttery life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these on long drives last me weeks hardly need to charge them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, good sound quality and the bass is good too download the app for this and you can adjust it to your liking. They did slip out of my ear a little but i changed the tip from middle to large and they stay in with minor adjustment. They battery is fantastic i use it 6 to 8 hours a day mon - fri and charge them Sunday night for the next work week i recommend highly to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work with gloves so being able to change songs with my shoulder was helpful. Battery life is about 10 11 hrs.

    I would recommend this to a friend