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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,211 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sony WF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and sounds great Very Nice colors and the Sony name adds to the quality of the product. The added cushion helps them fit my ears and don't worry about them falling out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these today, I already love them. I can hear very well and I only use one - right one. When I called my daughter, she can hear me very clear and loud. I'll see how long the battery lasts...thet fit good in my ear where my JBLs kept falling out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to my wife. She absolutely loves it. The fit is better than the airpods and connectivity is great. Battery life is very good and so is the sound quality. She has been using these for 6 months now and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    A good Sony product, except for the buttons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent. I mostly use it for podcasts not music. They're very durable, even had one go through the washer machine once and made it out alive. Lost one side to the dryer though. The large buttons are definitely a huge issue, as they're so big that if you try to adjust the pods, you will end up pressing one. There is no way to customize or disable the buttons either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! Great fitting, easy to get working/started, great sound as well. I have an Android phone and it was easy to get set up and the sound is great (or at least plays well with Spotify).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    they was okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    might have been damaged out the box because some songs i would hear a rattle but the sound quality was pretty decent (i have since returned these)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    sony earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great but dont work well after goes through the wash so he careful about leaving them invyour clothes to be washed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony earbuds the best!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, excellent audio, super powerful signal and connectivity I can leave my phone over 50 feet away and it still working perfectly. Love it it has to be Sony like always great quality products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gym Rat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lil too big because every time you adjust or remove them in your ear, It stops the music because of the large button. It will also disconnect the wifi it touched too many times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not easy to wear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not against this product. But, personally I am not comfortable with this as they are not settling in my ears and noice cancelation was not working.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Amazing but be careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bass. Selective ear pieces to dif your hearing needs and make your ears comfortable. I lost my first pair so make sure you keep up with the tiny case. Theyre easy to lose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound good and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds sound is great anf they have a great fit. The only thing that is a downside is the feels very cheap the lid is thin plastic but honeslty for the price they are worth it for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and she loves them. she is always on the phone for work and they are comfortable and people are able to hear you clearly.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasn’t the best, connecting issues were present also. But for the price you can’t really complain. If you compare them to gas station headphones they are like THE HOLY GRAIL. But compare them to beats or something in that category they’re Swiss cheese. If I had to price them, I’d put them at the 50-80 dollar headphones but 100 I think is a little to pricey

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use good on the ears good connection and able to hear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wish you could change the commands. Each ear bud can only do a couple commands, they can not repeat and cannot be edited. Right bud can only play/pause/skip/answer/hangup Left bus can only higher/lower volume. Everyone and then i have to only use one bud at a time with the lack of commands. Great quality volume, everything is plastic with a strong magnetic mount to charge them. Great battery life as well. Time will tell how long these last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Specs per BB aren't accurate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy website says these have active noise cancelling. I purchased and found out per the Sony website that they are not. Please correct website BB.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they fit very snugly and the noise cancelling is nice as well. The range is very good and they paired with my phone immediately. I highly recommend these buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality. No ANC but does a very good job at noise isolating, once they're in your ear, cut on the music, ambient noise is pretty much blocked out. Was deciding between these and Beats Studio Buds. End up buying thse on sale for $54.99 with $5 rewards certificate. A week later won the Beats Studio Buds at my jobs Xmas party and Im glad I bought the Sony's. When compared to the Beats, as far as sound goes the Sonys crushes them especially with the eq through Sony buds app. The Beats does have ANC and it works well but that's it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sony fell off with this one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's mediocre at best. It's good for listening to music but very inconsistent with phone calls. I experienced lots of getting disconnected from my phone and the other person not hearing me. More often than not the other person would say they could hear me but that I was inaudible. Annoyed I was traveling so much that I didn't meet the return window because this definitely would've went back.

    No, I would not recommend this to a friend