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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,211 reviews
  • Rated 3 out of 5 stars

    SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a comment other than that they don't fit comfortably in my ear, and they keep coming out!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Immersive Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very cool App that allows an immersive experience. Check it out. You will like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat good headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality. Frequent use caused the left earphone to break.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I took them out the box they started working with my phone. So easy to set up and the sound is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound isolation and good sound quality. But some songs sound grainy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, they're ok for the price. The sound quality is average and they fit well but the size of the headphones makes them uncomfortable after a very short while and the buttons require a good amount of force to press which pushes them farther into my ear and causes more discomfort. I would recommend these headphones to a friend but they're just not for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nope!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buzzing noise when not in use. Better options available in slightly higher cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for quite some time (I forgot when I purchased them). They still work despite how many times I've dropped them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really Nice!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! I like the fact that you can customize the sound to your preference. It also has long battery life after charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds, Little sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Love the case and color of them and the fact that they have different settings for audio. However, the audio is a little off sometimes when the tones are lower. Also, the button on the side of the earbud is a little sensitive. Had some issues with it pausing and unpausing a few times when I was trying to place or remove them from ear. Overall, though, these are pretty good earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great when they work. When they work. They do not stay connected via Bluetooth. I have an android so maybe if you have a iPhone you might have better results. I would not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 1 y 4 mo of extremely limited use. Garbage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 80 dollars for these headphones. It's now just over a year later, and they won't charge. The warranty is good for 1 year, and they barely made it. It's so crazy that you have to spend nearly 100 dollars for a product that won't even last a year. I would not buy these headphones again. They're garbage in every way. You may as well spend 15 dollars on headphones, because those you can expect will only last a year and when they do, you won't be angry as heck like I am.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great find…….i went into best buy looking for headphones and found these they work really well and drown out noise when i need them to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for the family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my kids and they love them. I ended up getting a pair for my wife who loves hers as well. Noise cancel works well, sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not noise cancelling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not noise cancelling as advertised by Best Buy but the sound on them is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Our hase for $68

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Odd fit but great sounding earbuds. I love the color, it stands out. The voice sound clarity is awesome, the music is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony ear buds have great sound, not alot of bass. I recently started having a distorted voice issues while answering calls from friends. Not sure what is going on. Also the light on the earbuds while in the case started to jus stay on til they died. Even when they are turned off..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have this one before and it lasts forever until I lose them. So I have to get the exact ones back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They fall off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky; top heavy—they fall off during work outs. I bought them and returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony wireless ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First earbuds I have ever purchased- needed them for my workouts. They work great and hold a charge for a long time. Very happy with Sony!

    I would recommend this to a friend