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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1210 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,210 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Battery lasts and great sound

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, but the silicone tips are terrible for sound cancelling. Would recommend to buy foam tips to replace the silicone tips. The battery life is literally endless. I can go DAYYYS without charging with continuous use no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Survived 250 degree oil!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. These are awesome! If you are looking for a decent pair of headphones buy these. Sound quality is stellar. Decent base and sound quality. Been using at work as a chef, battery last around 8 hours at moderate level. They block out a lot of noise, usually wear only one, and need to take it out tob use people. Also dropped it in around 250 degree oil for around 1 min+ till i could get it out!! Cleaned the bud off and it still worked!! Charges and button still works. Im thourghly impressed. So if you are needing a pair of good sounding earbuds i would give these a shot!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These had excellent value for their cost (60$), with really good sound quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones with great sound quality. They actually stay in my ears better than my AirPods do, so they’re my choice of headphones for the gym. My only complaint is the app associated with the headphones. It’s a little complicated so not much ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sony Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I can say about these is for $100 you can’t go wrong these things sound amazing for what you get and with the Sony app you can really make them sound better. I really enjoy the green color something different than just the black and I like the features they have they’re not mine blowing they don’t have some of the other features of some of the more expensive ones have but for what you get you can’t complain. They’re pretty comfortable They stay pretty snug in my ears. All-around a really nice solid pair of earbuds for the price Sony knocked it out the park with these they’re not mine blowing but for what you get you Can’t go wrong Sony knows sound. I would definitely recommend these for someone who wants a nice decent pair of earbuds That are comfortable with great sound and a nice cool Design.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them very good bass and sound fits nice. Nice case

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good on a sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got em from black friday sale 50$ not bad. They are not worth the the retail price in my opinion. Out of the box you have to download the app to mess with the equalizer otherwise the sound is horrible. Also unfortunately the level of sound is not as high as I would like. Overall tho these headphones sit perfectly inbetween cheap and high end ear buds. On a good note they are very comfortable, the sounds are clear once you mess with the settings, the case is small, and battery last way longer then Id need.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great for what I got it for. They do not fall out and are comfortable wearing for long periods of time. They do not randomly disconnect like my old pixel buds and they noise cancelling is good for lower end ear buds. Especially worth when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    favorite in ear headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality and a little noise cancelling too! I like these way better than my AirPods that only lasted a year. I only have to charge them once a week and so far no technical problems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more than 6 months using with this earbuds and they are still working as new. They have an excellent battery duration as well as the quality of sound. Sometimes I even use them for run and everything works good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality for reasonable price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable fit. For a while they would randomly disconnect or disconnect and reconnect after every song but I think that it was my computer that was the problem? Maybe just something to look out for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound Quality was better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Lasts for a long time. Hasn't had any cutting off yet from one earphone to the other (like the original first version does). The case is compact and fits into your pocket. I highly recommend this item!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are as good looking and straight forward as they seem. Laying battery life and quality sound. Double clicking the ear button on the right allows the volume to go up, and holding it down will have it decrease.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    More comfortable than AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality for the price. More comfortable than AirPods Pro. Perfect for working out. Slightly annoying though, how easy the buttons press if you’re laying down

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Battery life lasts all day. I’m a delivery driver so they last me all shift. They are small and not bulky. They connect to your phone immediately and I never have problems with them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good quality Sony headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. The buds fit in my ears well. The bluetooth also connects well with all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great sound, when they stay in my ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, the battery life seems good (but hey, the box keeps them charged), BUT, they don't stay in my ears well. I guess to improve bass they needed bigger, heavier components in the main body of the earbud, but this makes them hang away from my ears and fall out easily. No way I can wear them on a walk, let alone a hike or run. Since that's a main reason for true wireless ear buds for me, Ive marked them down.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great esr buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Just wosh they were a little louder

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and sound good. Was having issues with other ear bud not being loud enough but these do not have that problem. Battery life is also good. They last me a 10 hr shift on a single charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Simple, but Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. She likes the various ear pieces so that she can make sure they fit well. The sound is good, easy to use and charge in the case. Chose these because of the longer battery life - still to be tested.

    I would recommend this to a friend
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