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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,211 reviews
  • Rated 5 out of 5 stars

    Easy To operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to operate. The instructions are detailed enough for me to make the ear phones work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broken in less then 3 months!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones at FULL retail in October and now the charging case only blinks and refuses to charge my buds! Mind you I've been delicate with them and the case only stays at home but it still managed to fail! These headphones are also very limited in functionality, limited so much that even the case lacks a reset button! Steer clear of these headphones and buy something else, Sony has cut many corners on these headphones and their only redeeming quality is the battery life but these should only be worth $30.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but weird shape

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it quickly tells you the charge level and that the charger has a led to indicate it's still charging. Sound is fine. I ended up returning because they hurt my ear. There is a wide base that was pressing against part of my ear. Best thing was that Best buy allowed me to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them.wears them at work.its loud in there but she clearly hears the music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these. sound great! (this is here to meet text quota.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start to hurt ears if used for any length of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the headphone from best buy store it is very nice headphone and every think in store very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used a pair before. Works like a charm. I would recommend the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. My wife uses hers to listen to lessons on her cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad and he loves it. Overall, I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I would buy again. I use them when I ride my bike in one ear, pretty handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value , they work just fine without the sound blocking found on the more expensive models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for girl friend, who needed buds for the gym. Work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great. I love this items and I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only left bud worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these day before a trip as a birthday present for my girlfriend. Nice build quality. Case seems good. No issues connecting HOWEVER the charging cord they provide is literally 3” long - AND only the left one worked. Drove 45 mins to get these

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product for my friend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my friend. He love this, he use every day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are trash and I don’t recommend buy for couples months after buying they stop working the left ear stopped charging and the right don’t even connect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work well!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement Bluetooth headphones for my son. These are on sale. Work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely happy with this purchase. It exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good pair of wireless earphones. This one is reasonably affordable and works flawlessly.

    I would recommend this to a friend