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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,211 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going strong, bass was weak with volume because it has a bass limit. Was listening to music at one point and the left earbud gave out, it cuts in and out when you move it as if it was wired don’t recomend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or miss. Personal opinion.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of functionality, poor sound. And they were a little big for my ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for music, but sucks for voice calls!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for listening to music, but if you step outside and receive a call, they amplify all the surrounding noise for the caller. The caller only hears the noise and not your voice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NOT SONY SOUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISAPOINTED WITH SONY. THE SOUND QUALITY WAS VERY POOR FOR THE PRICE.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are okay earbuds but for 100 bucks i would rather go with jlab more features for the buck and the sound quality is the same unless you sign up for sonys subscription sound service that's a no go for me champ also no battery life indicator on the case just a huge dissapointment for 100 bucks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for listening, bad for talking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for hands free calling. Sound was good but microphone was not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it. It not working for samsung galaxy .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Sped a little more and u get great!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Owner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out of ear too easy. Easy to loose when falls out, or step on and brake

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to find an empoyee to help us find the correct product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not secure in ears, falls out. That's the issue with a lot of ear buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok. Sounds as if I'm underwater. Can hear my feet thumping

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad audio, connection issues, mic issues, need software in order to use them, overpriced for what you get.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. For the price Little be uncomfortable But is fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isnt great but ok. They dont stay in my ears very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear , but not enough, the controls not good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    can't disable touch - accidently hang up on calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star for the simple fact that you can't turn touch off. If you are on a call and go to adjust the bud will hang it. Has happened numerous times and therefore are useless to me. The sound is great however.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Crush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oooooooooo[oooooooo Kandi maneuvering dj so week trek geek

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, they don't hold a charge for over 30 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blinking light on the charging case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones on December 21. At the first try the earbuds worked fine, but when I tried to charge for first time the charging case only kept blinking and refusing to charge my buds. I used the earbuds for a few hours and after the earbuds' battery went dead, I was never able to use them again. I read the manual and it says an orange blinking light means a failure to charge the charging case. I tried different USB chargers and the Sony charging case kept blinking regardless if it was plunged or unplugged. Too bad, the earbuds worked only for a few hours and never be able to charge at least one time.

    No, I would not recommend this to a friend