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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,211 reviews
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no indication when the headphones are finish charging. A red light comes on when headphones charge runs low however there’s no light at alll when they are done charging. I’d expect a green light when completed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sub par set of junk, but battery is OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is mid grade, at best. The mic, worst ever. No one can hear me unless I'm practically yelling. Button too easy to hit with a watch cap or bump scratching your ear. Don't plan on using them to control your device, they deselect as control if it's been more than 30 seconds, so you have to use your device to pause or skip before it registers the head phones again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my samsung beats and got these, regreted it. The sound is okay but functions are terrible. drops off my calls more than it connects. The only great thing about them was the sale price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in the ear at all. It would help if you kept putting them back in your ear after they fall out for the 100th time. Their lifespan isn't much, so they get insurance because they go out fast.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound. Also i got them for my morning jogs n they kept falling out of my ear. Not the best choice for this matter. Hope this hps out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Sonny Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. They were easy 2 pair with phone. Great sound and quality. I highly recommend. It fits my ears just right. Earbuds are slightly sensitive but other than that i can work with them. Battery life is excellent. It lasted my whole 8 hour shift plus. Delivery was on-time. They actually arrived early. Best Buy is the best!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre Quality with Connection Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had connection issues on the 1st day, so I returned them. Button capabilities seemed not ideal, but didn't play around with them too much. Sound quality was not amazing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button is too big. Cant put them in your ear without pressing it. It hangs up calls when you press it too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Look Ma No Hands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to wear for long periods of time. Matched well with my Samsung phone. Sound is super clear. I have only had them for a month now but when I fully charge them the charge lasted for almost 4 days using 3-5 hours a day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulty syncing the ear buds. Once I got my earbuds synced to my phone I did not enjoy the sound of them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony - WF-C500 True Wireless In-Ear Headphone - Bl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not good. I was not working as expected. I was unable to set up this AirPods in my iphone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not charge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG all i needed in an earbud but one simple thing. you get to recharge it once maybe once. Before you even think are buying these go and google WF-500 will not charge. There is a fix which involves you opening the case and cutting wires, but that was too much for me so just returned mine. Note this was my second set for the same issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in my ears very good I don’t think i would recommend them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not meet expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Beats studio competitor. Does not compare

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor fitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces don't stay in place and require constant adjustment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was not the quality I was expecting. I would rate it just satisfactory

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Good for cheap headphones. Not the best. Not the worst.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with these ear buds. They don’t stay in and have fallen out almost every time. I wanted to try something new but feel like I should have stuck with the apple ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging these may be a problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I was unable to recharge them after having them for just a few weeks. I have just returned them for replacements.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awful!!! I bought them for my boyfriend for his birthday and the right one will not stay charged!! It doesn’t matter how long they are on the charger.

    No, I would not recommend this to a friend