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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,211 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out with these 5 days a week for 2 months and they’re already getting the audio cutout every step while running. Also there’s a high pitched scratch so that’s nice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not connecting to Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fully compatible with Iphone IoS. It does not connect via Bluetooth at all. I have an android phone and connection to android OS is easy and quick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible earbuds. Sound quality is horrible but i should have known with the price it was going to be as such. If you are a bass head avoid these at all costs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only buy if you like hissing in your ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should've checked the reviews before I bought these, there is constant hissing whenever listening to anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product broke after two months. Left ear bud quit working and would not hold a charge. Had to call Sony Warranty Claims to have a work order generated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so dissipointed with this earbuds, I normally like SONY products but this earbuds had no bass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Almost a homerun

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are solid all around. You can use them for working out, listening to podcasts, music, etc. Biggest downside is that it doesn't really have active noise-cancellation and some of its competitors have that at around this price range. That's a feature that is necessary in order to be a successful all around earphones. The music quality is good though and being able to use just one earphone is a plus if you just want to use it as a headset or for phone connectivity. IPX4 means it's good against splashes of water but that's about it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    EW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BASS SUCKS. NO NOISE CANCELLING. UNCOMFORTABLE ON THE EARS EVEN WITH THE RIGHT SIZE PLUGS. TERRIBLE PRODUCT

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use always accidentally turn it off by answering the call , the volume button is extremely hard to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke with in 2 months. Right ear has no sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has alot of irritating noise especially when making a phone call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality/defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds did not work and Best Buy would not let me return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Choose another brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month of use. Don’t buy this brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad option , this is poor quality and sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones ive ever bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I’ve ever had! I need noise cancellation and i haven’t found them in an ear bud until i got these! The cancel noise so well they fit amazing and the battery life is the greatest! Sony definitely did a good job making their headphones and ear buds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Sony wireless earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Great battery life. Doesn't fall out of ears. Amazing sound and great noise canceling. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like these better than any of the galaxys or airpods each side will give you at least 7 hrs each

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great sound, fit great. Have a long charge for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but have a major flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but it has a majot flaw. The big buttons on the head phones prevent you from laying down and using them. Everytime you turn or lay on your side the button pushes turing on or off your headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first product I have ever reviewed. I impulse bought these and do not regret it whatsoever. They are phenomenal! I have tried many different wireless earbuds but none sound this great nor do they stay in as well. If you're hesitiant on buying these don't be they are incredible!

    I would recommend this to a friend