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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,211 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it its so goood best earbuds I have bought it its its worth it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit. Great for running and exercise. Good range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Right Earbud died on 2 pairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two pairs of this product, I bought another after misplacing my first pair and ended up finding them weeks later. I had both pairs working just fine until for some reason the right earbud in both stopped working. One refuses to turn on at all despite having the charging light on, the other doesn’t get past the words “Power” before glitching and restarting itself over and over until it dies. Until this happened though they were reliable earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality for the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and durability. An excellent choice in any budget, really.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbud value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Good sound. Long lasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE these in-ear headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby can listen to anything as loud as he wants!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These earbuds are fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantastic! I purchased them for a great deal and am very glad that I did. I use them to listen to music and for my work meetings. Couldn't be any happier with them!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Wouldn’t recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for 1 week & having problems with the left headphone. Left headphone volume is low, quality is poor, & cuts out frequently. Will be returning. Had a $50 pair of JBLs before this that performed better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better connectivity than the Air pods I briefly owned at half the price. Good sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good, especially for the price. Nice upgrade from wireless earbuds I bought 10 yearsago

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good band for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. Very good sound and they will actually stay in your ears. Got them on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv These Earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool earbuds! These things have magnets so you can stick them together when you set them down - never seen this before! The magnets work great too when you pop them in the charging case - holds them perfectly in place! The volume controls on the left ear bud work great. Another biggie is that the last few pairs of ear buds I owned didn't quite have enough volume for me, but these Sonys have a little more than enough. Very well designed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible microphone, good fit for small ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great as headphones for just listening to sound. I have really small ears, and they fit and stay in really nicely (which is hard to find for me with headphones). They have a nice battery life, I like the color and the carrying case. The microphone is awful. I only have like a 40% success rate with phone calls. More than half the time I have to switch to just using my phone and ditch the earbuds, which is super annoying. I also had trouble switching the bluetooth between devices at the beginning. I've figured it out now, but it was not easy or intuitive. I love the fit, not great on the functionality. I'd buy different headphones if I had to do it again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things started off great. But then they went downhill fast. The right ear piece shorted out and now doesn't repond at all. Didnt last 3 months. Worse earbuds ever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife because she likes the color. The case could be a little better but overall they are pretty good. She didn't have any trouble pairing them with her phone and so far she really likes them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more apple pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. Would have given 5 but my wife sometimes complains at times it seems like I’m under water. But that’s not often.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to handled as previous headsets I have owned. Seems like quality is not what I expected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works amazing the only problem is that when youre on a phone call its glitchy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Uncomfortable, unruly, possessed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good. Thats the only positive i have really, unfortunately. Theyre BULKY. No matter what size rubber piece i use, they slowly and consistently work their way out of my ears because of it. After some time, theyve started to develop a mind of their own, mostly just to screw with me, it seems. It started when Bixby would just randomly open on my phone, and it took me a week to figure out it only happened when i was using these earbuds. Well, they didnt like that i figured that out, because now sometimes theyll just connect my phone out of nowhere while they ARE STILL DOCKED IN THE CASE. Then of course they would just start randomly opening Bixby again. Oh and this morning they started pausing and unpausing my music randomly. I really really miss my Raycons...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s a no for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good sound and terrible with Bluetooth phone connection.

    No, I would not recommend this to a friend