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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,211 of 1,211 reviews
  • Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds sound quality is perfect,would tell anyone to purchse these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony wireless ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for Christmas I would recommend these to anyone everyone is happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT noise cancelling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little buds are actually quite nice, however the Best Buy website said they are noise cancelling and they most certainly are not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - WF-C500 True Wireless In-Ear Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WF-C500 True Wireless In-Ear Headphone - Black Got it on sale $30off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely trash.only one working out of box tried on 3 different devices one being an I phone.all trouble shooting done I will never buy Sony products

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but i dont like the app that you have to download

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not give a 1 star had there been an option for "0 stars". Not a reliable brand at all. I had a different model of Sony headphones , and it broke by the hinge. Reached out to both US and Japan headquarters about the issue. Received a reply email stating that the Sony engineers agree that there is a defect with the product, but they cannot exchange it because it was out of warranty. If a product has a defect, and company admits it, then why does not matter what the purchase date it. Anyway I highly recommend to stay away from sony headphones in general.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Stopped charging and shaky sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes, based on other Sony headphones, but was very disappointed. the Bluetooth was shaking and after a week, it simply stopped charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Subpar headsets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months into ownership and the earbuds quit working. I’ve called Sony to send them. Currently, not satisfied with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant White Noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3/22/2022 Review: Bought them and initially enjoyed them. This was until I tried pairing them to my laptop. Pairing these headphones to more than one device(not connected concurrently) is a pain. The worst part of all is the white noise. These headphones constantly play unbearable white noise, and if you do some research this is a wide spread issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a waste of money. One of the buds broke in half after less than 2 months of use. Now it is not usable. My daughter is so disappointed.

    No, I would not recommend this to a friend