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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1210 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the WF-C500 True Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users are impressed with the high-quality audio experience and find the earbuds to be well worth their price. However, some users have experienced connectivity issues and concerns with volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,210 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good non-NC wirelss earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got a couple of sets of these, the battery life is really good for the size, and having a physical button makes these much easier to use while at work. Touch controls are great but sometimes it won't register and working in a call center I need to be able to pause whatever I'm listening to so I can answer the phone, and these work great for that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, not the best. At a price point i had to try. Feels good in my ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mack, Thanks for the feedback. We're glad that you like the sound quality of the speaker. The WF-C500 features our Digital Sound Enhancement Engine (DSEE), high frequency sound and fine fade-out sound are restored to the track for a more authentic listening experience, you can also tailor music to your own taste using the EQ setting on the Sony | Headphones Connect app, ergonomic surface design that fits securely and comfortably in your ears, easy button operation, IPX4 water resistance rating, and up to 20 hours of listening thanks to the handy charging case. And if you need to top up in a hurry, 10 minute quick charging gives you up to an hour of extra play time. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to music on these are really good for the price. Being on a phone call is really good as well, but you do have to talk pretty loud so the other person can hear you. Really cant talk low/whisper or have quite conversation. They fit really well in my ears and dont hurt after having them in for a while. Live the long battery life they have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Sony earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with free points. The sound is clear but volume is not really powerful. Its good but if you are looking for an highend product this is not it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear bud

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slip out a little easy but good sound and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    New earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for workouts or walks. Love the sound quality, ease of pairing along with the length of time between charging are my favorite aspects

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a good solid sound quiality and have a nice sleak carying/charging case and the battery life is great especially if needed for a long work day

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Rugged and work!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these buds... probably not the best buds definitely not the worst but in this price range I don't think they can be touched. Not only do these perform flawlessly for me I found out they are ridiculously durable. First test of this I accidentally ran one through the laundry. Let it sit for a day and it works perfectly. Second test my dog got ahold of one and munched on it for a bit again let it sit then stuck it back in the charging case and it worked! These things are just rock solid for the money. Could not be more pleased well done Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best product. Lack of loudness.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good. Sound quality is best but it lacks the loudness. Need improvement in bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best earphones I've ever purchased!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and longest lasting earphones. Very satisfied with this purchase. So far I barely have problems with these earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these a while back needed some earbuds to just relax and do some work at home and they have great bass for earbuds sound good make sure you download the app to set them exactly how you want them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for gifts, they loved them. Stayed in well, even during exercise, great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale for around 70$ to replace my AirPod Pros when I switched to a Pixel 6. Right out the box, I was not terribly impressed with the sound, but after tweaking the settings in the headphones app I was impressed for the price. They are not as good as the AirPod Pros (for obvious reasons), but they are not far off either. For casual listening, walking about, podcasts, a variety of music; they are great. Battery is also a major plus, I can get at least 5 hours on a single listen before even needing to put them in the case. The also do not necessarily need noise cancelling, as the tip design doe a solid job at isolation. My only issue with them is when walking or moving, there is a slight popping noise in the left earbud. Not a huge deal given the price, and can easily be droned out. After a few months of use, I have had no problems and am very pleased with the purchase. If you are in need of a solid, affordable wireless earbud; these are a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Awesome sounds quality. Best battery time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my mom. She told me she loves the sound quality and that the battery life is also great!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always delivers when it comes to sound. These wireless ear buds are great for everyday use. They provide clarity and subtle bass.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good for small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. I have small ears and they fit very nice. Good headphone if you have problems of other ones falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony wireless in ear headphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear bubs allow hands free communication and listening to music. They were a good price. They were comfortable in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    noise cancelling earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! They are noise cancelling and the battery stay charged for days. Music and audiobooks sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality at an unbeatable price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony keeps on surprising us with brilliant products. The quality of sound, connectivity, and pricing is unreal. My only suggestion is that they were smaller. However, still, the portability and convenience of use are excellent.

    I would recommend this to a friend
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