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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 800 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the WF-C700N Truly Wireless Noise Canceling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users are impressed with the sound quality, describing it as excellent, immersive, and comparable to higher-priced products. The earbuds are also praised for their comfort, with users noting that they can be worn for extended periods without discomfort. Additionally, the battery life is consistently praised, with users appreciating the long usage time between charges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 800 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovibg the sound on them. As usual with earbuds, i still have problems having them stay in ny ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Angelxd22, We are glad to hear that you are loving the sound quality of your Sony wireless noise canceling headphones. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're so good!! the most comfortable ear buds i've ever worn!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mikey,

      That's great! We're glad to hear that you like the comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Lousy mid and bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given all of the bells and whistles included with these buds I cannot get the same warm, full sound that I was used to with my old Cambridge Audio Melomania's. Even after replacing the silicone tips with the excellent Comply foam tips the sound never got much better. The top end was nice but the mid and bottom end did not play nice with each other. They completely lost most of the details being played by the bass and drums.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sfsd,

      We regret to hear that you are not completely satisfied with the WFC700N headphones. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app). Aside from replacing the earbud tips, make sure that you are wearing both earbuds properly. Put the headset unit with the (left) mark into your left ear and the headset unit with the (right) mark into your right ear. The left headset unit has a tactile dot. Adjust the fit of the headset to your ears. Twist the headset unit to slide the earbud tip deep into your ear canal. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000778771.html

      Additionally, you can use the Equalizer/CLEAR BASS setting of the Sony app to fine-tune the sound quality depending on your needs. You may find this link helpful:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781980.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in ear headphones. Very comfortable, the sound is excellent quality and the noise canceling feature works really well. Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Noise canceling is nice. Wife likes the color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CaptDillon,
      Great! We are very excited to hear that your wife loves her new Sony WFC700N for having such a wonderful audio quality and superb noise canceling capability. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones use it to go to the gym all the time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PeterR,
      Great! We're glad that you are enjoying your WFC700N and can use it in your gym sessions all the time. Thanks for your feedback and for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi,there great but only keep a charge for 4 hours when it says 6 hrs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and also quality is clear. Would recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello drgndzll,
      Thanks for the recommendation and we're delighted to hear that you are pleased with the quality of your WFC700N. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Great sound without breaking the bank

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because they have great sound and play much louder than other brands . the drawback is when answering a phone call. The earbuds don't have a mic . So you have to talk into your cell phone . The noise cancelation works well .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kaudioman,
      Thank you for your time writing this review! We're glad to hear you are having a great time with the superb sound quality, volume level, and noise cancellation of your WFC700N In-ear headphones. We're sorry to hear if you are having issues when using the headphones for phone calls. Allow us to help make this a better experience.

      The WFC700N have microphones on the left and right headset units.
      When you receive an incoming call, a ring tone will be heard from the headset.
      You will hear either of following ring tones, depending on your smartphone or mobile phone.
      Connect the headset to a smartphone or mobile phone via a Bluetooth connection beforehand.
      When you hear a ring tone, press the button twice quickly on the left or right headset unit to receive the call.
      If no ring tone is heard via the headset
      The headset may not be connected with the smartphone or mobile phone over HFP or HSP.
      Check the connection status on the smartphone or mobile phone.
      For more information on receiving calls with this headphones, please check this Help Guide link:
      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781976.html

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We appreciate your feedback. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and mic quality. I’ve gone over 9 hours on phone calls and listening to music without needing to charge. Only complaint is button positioning and having to select the ear buds every time I answer a call.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalebG,

      Thanks for sharing your review and experience with the WFC700N. We're glad that you like the sound quality and battery life of the headphones. Your feedback about its design is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. I usually go with JBL and that brand is wonderful, but for a change I went with these Sony headphones. The sound is more to my liking, a bit more highs and a little more on the low frequencies. I would recommend these if they fit your price range. Hopefully you are as happy as I am with the set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK, You've made an excellent choice! We're so pleased to hear you like the overall sound quality of the Sony WFC700N. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and great noise canceling. I’m hearing sounds I would have missed otherwise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AriannaG,

      Thank you for choosing Sony!

      We're thrilled to hear you're enjoying the great sound and excellent noise canceling of your WF-C700N headphones! It's rewarding to know that you're discovering new sounds and enhancing your listening experience. We're beyond pleased to hear our product is contributing to your enjoyment.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pack a punch. Overall sound is good. Nice price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hawkey,
      Great! Thanks for your feedback and we're glad that you like the sound quality of our WFC700N. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Love the color! Would recommend priduct

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheresaW,

      Perfect! We're thrilled that you like the color and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These buds are great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them way better than the samsung buds. Definitely sticking with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lisa, You've made an amazing choice! We're thrilled to hear you're satisfied with your purchase. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelation. Would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Voodoo1,
      Thank you for your recommendation and for giving our WFC700N a 5 star rating! We're glad that you are pleased with the sound quality and noise canceling capability of our C700N headphone. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    perfect multiple device earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds have great sound for music, but I have found them a little lacking for phone calls, and the option to connect to 2 devices is a bonus, so I can connect to my phone for music and computer for meetings without disconnecting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clinton, Thank you for the positive review! We're very pleased to hear you like the great sound quality and multipoint connection feature of your Sony WFC700N. For low-volume issue during phone calls, please follow the troubleshooting steps on this link:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780052.html

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Surprisingly good sound and comfort ANC.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sony XM4 earbuds stopped holding a change and got tired of buying premium earbuds for work. Switched to these bc they were cheap at $99. Boy was a i surprised at the noise canceling and sound on these. Love wearing these at work to listen to music, ignore customers and talk on the phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Davidb910, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    ARE YOU THERE???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely feel them in my ear. Love that I can adjust so many aspects of the sound experience! Great value for the price!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CC76, thanks for that fantastic 5-star review!

      We're so happy to hear you enjoy the WFC700N! Their comfortable design makes them special to wear for long periods without feeling them, it is like the music comes from inside your head instead of the headphones!

      Thank you so much for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds! You can wear them all day, they are so comfortable. Tap the left bud for noise cancelling. When you turn off noise cancelling its like HD hearing.!!!really worth it, connects to my TV/phone/ipad... i wear them so much I dropped one in the toilet and it still works great:)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Keith,
      That's awesome! We're glad that you are comfortably listening to your favorite music with our Sony WFC700N Headphone. Also, it's nice to know that you can easily connect it to your devices even to your TV. Even with just one piece, you can still use your C700N. Thank you for choosing Sony! - Marco Sony_US