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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 800 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the WF-C700N Truly Wireless Noise Canceling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users are impressed with the sound quality, describing it as excellent, immersive, and comparable to higher-priced products. The earbuds are also praised for their comfort, with users noting that they can be worn for extended periods without discomfort. Additionally, the battery life is consistently praised, with users appreciating the long usage time between charges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 800 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds are great, free offers not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the earbuds themselves are great and way better than the Apple AirPod pro 2’s. However leaving a 3 star review instead of 5 because only 1 of my 2 free offers didn’t work. I got my 4 months free of Sirius XM but the code I got for 3 free months of YouTube premium says it’s expired. Customer service wasn’t really helpful when I called and I’ve had trouble reaching a human with YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Wireless Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony Wireless headphones. Most of them do not fit my ears as they easily fall off. Sony does a great job fitting different types of ears, plus great sound quality. David B is very knowledgeable about technology and he was very patient helping me find the perfect set of headphones. I rarely come across people who love what they do for a living, Bestbuy on North Ave in Chicago is lucky to have him

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback about your new Sony headphones WF-700, Awful. It's great to hear that you love the sound quality!

      We understand how important a proper fit is for enjoying your headphones, and we're committed to helping you find the right solution.

      For issues with fitting, we offer a variety of earbud tip sizes, including replacements that may provide a better fit. Our hybrid earbud tips are made from a different material that enhances comfort and helps create a better seal, which can improve sound quality and performance, especially with noise-cancelling features.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The sound of silence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound cancelling and crystal clear. Very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, KimF! We're glad that you are happy with your Sony headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Sony WF-C700N in-ear headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of use, these are holding up well. A little bigger than the skullcandy that I had before, but not too large. Sound quality is great. Battery life is pretty good. Case design is good. I have not had a chance to fully customize the settings but the app is helpful. My main issue is that the headphones don't cancel ambient noise on my end during calls as well as I would hope. The person on the other end of the call can hear everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeP, Awesome! Thank you so much for your feedback! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great, easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price, connectivity is amazing. I am able to switch between devices without having to turn off the bluetooth in a device. The pairing was a bit finicky but thats probably on me lol. Comes with different ear bud sizes which is amazing. The pill shaped case fits well in the hand and very comfortable to hold.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ruse,
      Great! It's nice to hear that you are pleased with the quality of our Sony WFC700N. We're glad that you are like the flawless connectivity, multipoint connection feature as well as the awesome design of the charging case. Block out the world with the WFC700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased them for plane trip. Worked great. No loss of sound or power

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidJ, Thanks for the 5-star review. We're glad that you are happy with your new Sony headphones. With our unique 360 Spatial Sound Mapping technology, the HT-A9 immerses you, your family and friends in a multi-dimensional experience that takes movies and music to a whole new level. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over sound is good. But it is hard to keep in my ear. I’ve changed the rubber pieces to fit the inner ear but it still comes loose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanetH,

      Thanks for sharing your review and experience with the WFC700N. We're glad that you like the sound quality of the headphones. Your feedback about its fit is greatly appreciated. For optimum fit and comfort, it is recommended to wear both earbuds properly. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000778771.html

      Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Wireless Noise Canceling In-Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reception and sound, even during my husband's construction work, and blocks noise well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some quick headphones cuz I lost mind and these worked great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony EarBuds I Purchased For Christmas As A Gift To Me Has Been The Best $100.00 I Spent For Christmas On These Sony EarBuds!..Truly Wireless Noise Canceling Free, Clear Volume Sounds While Using Them & I Will Stand By These Sony Earbuds! I Will Absolutely Recommend The Sony Earbuds!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ElaineHolmes,
      What a nice Christmas present! We are thrilled to hear your satisfaction with our WFC700N. We're glad that you like the audio quality and performance of your new earbud. Thanks for the recommendation and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Really good value buds for the price!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree that for the price, these are a very good set of headphones! I find the sound quality to be very good (which is why I have used Sony's for a long time, being really picky about this aspect of a pair of headphones) and unlike a set of air pods, these seems to stay put in my ears. I like running with my ear buds and these seem to stay in place really well, even when I run hard. My last set of running ear buds were Sony after trying Beats and Bose ones... and it appears Sony will be my running partner again. What was also important to me was to not spend $300 on a pair of ear buds, especially if they are used for running so this pair, seems to fit the bill really well. We will see if they last... I am usually good about keeping my buds charged so I am not too worried about the battery life. In terms of connectivity, while it does not connect or switch devices as effortlessly as a pair of air pods or beats, I have found switching between my apple watch and iPhone to be easy enough. My previous Sony's ear buds fought me a bit which is why I only used it for running (keeping it on one device) but this one swaps easily enough without forcing me to turn off the Bluetooth feature of the previous device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicRunner, We truly appreciate you taking the time to share this wonderful feedback! Good to hear you like the excellent sound, stable and secure fit, easy device switching, and overall features of your Sony WFC700N. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for your purchase and for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Sony Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re truly do cancel so much noise! I love using them to workout and to just have one in at work so I can use the phone or listen to music with Audio Transparency!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesonA!
      Thank you for taking the time to share your experience with the WF-C700N! It's a true pleasure to hear that you're finding the noise-cancelling features so effective.

      The WF-C700N is designed with features like Audio Transparency to provide you with the best of both worlds; improved focus when you need it and situational awareness when you're on the go. Additionally, these headphones offer long battery life and seamless connectivity.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Airbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect give for old people they do appreciate it the technology of wireless. Not the best sounds but it is good enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, ManuelP!

      We are pleased to hear that these earbuds made a perfect gift, allowing older individuals to appreciate the convenience of wireless technology.

      We appreciate your honest assessment of the sound quality—while we aim for excellence, we understand that audio preferences vary, and we are glad to know the sound is good enough for the enjoyment of the recipient.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Best birds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't like loud music then this brids is perfect for them, who doesn't like loud music. Overall, this birds is really good and baise is pretty impressive. You can buy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshiqueM,
      Perfect! Thanks for the feedback and for the recommendation. We are delighted to hear that you are pleased with the audio quality and performance of our WFC700N. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IMPRESSED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly wasnt expecting much. i just wanted some earphones that were under $150 and not apple cause I dont think airpods are worth the money. but WOW the noise cancellation and sound quality on these things are incredible for its price. great job once again sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi luckystar,

      You made the right choice with the Sony WFC700N! We're thrilled that you like the noise canceling function and sound quality of the headphones. Whether you are listening to music, in an online class or working from home, the WFC700N will deliver high-quality sound performance. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Focus on your music for as long as you like. These small, lightweight headphones have an ergonomic surface design for all-day comfort, even for smaller ears. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for work and the gym. I was looking for something that would work while only using ine earbud and these allow that. They have good sound and are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mrivera, thank you for sharing your feedback! It brings us great joy to hear the Sony - WFC700N earbuds fit perfectly into your work and gym routine, and that you're enjoying their sound quality and comfort. It's also great to know the option to use a single earbud has been helpful for you. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones with a wonderful balance between treble and bass. The app is a little annoying, but not terrible. Definitely prefer these over any of the airpods!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IsaiahV,
      Nice! We're thrilled to hear that you are pleased with the audio quality and performance of our WFC700N. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    comfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usually in the ear headphones hurt but I can wear these for hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rkhdpt,

      We're so glad to hear you're loving the WF-C700N! Sony prioritized comfort in their design, and we are thrilled to hear that they successfully achieved their goal! Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New favorites

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cute, compact, and easy to use! Sounds great too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cassie, it brings us great satisfaction to hear you're enjoying the astonishing sound quality and the comfortable and stylish design of the Sony - WF-C700N! With their noise cancelling technology and Ambient Sound Mode you can hear every beat in every song. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Bluetooth Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound Quality and Extremely good Noise Cancellation .Initially there was no Output Sound.A BB staffer suggested a USB Connection.After purchasing the USB the Driver had to be Installed in order to Utilize the Bluetooth .After the USB Driver was installed I did not need the USB for the Sound Output.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi willie23,
      Thank you for sharing your experience with the WF-C700N Earbuds! We’re glad to hear you’re enjoying the sound quality and noise cancellation. It sounds like the Bluetooth setup was a bit tricky at first, but we’re happy to hear you got it resolved with the USB driver installation. Thank you for choosing Sony! Enjoy your music! -Maria Sony_US