Customer Ratings & Reviews
- Model:
- WFC710N/W
- SKU:
- 6620468
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the WF-C710N Truly Wireless Noise-Canceling Earbuds, particularly praising the great sound quality, more than adequate battery life, and comfortable fit for extended wear. Additional benefits include seamless wireless connectivity, a nice design, and a compact case for portability. However, some customers have expressed concerns regarding the touch control surface on the earbuds.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
WORK WONDERS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony WF C710N Truly Wireless Noise Canceling Earbuds in Glass Blue and I am genuinely impressed with the overall experience. From the moment I put them on the fit felt secure and comfortable Even during long listening sessions they stay in place and never feel irritating The sound quality is rich and balanced with clear mids detailed highs and surprisingly decent bass for earbuds in this range The noise cancellation works very well for daily use It noticeably reduces background noise on commutes in busy spaces or while working without completely blocking out the world which is perfect for staying aware of your surroundings The ambient sound mode is also handy when you need to hear announcements or talk to someone without taking the earbuds out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
It is truly wonderful to know that you are genuinely impressed with your new earbuds and that the Glass Blue color is a great fit for you! We are delighted to hear that you're enjoying the rich, balanced sound quality and that they remain comfortable even during those long listening sessions. These earbuds are designed to be versatile companions for your daily life, featuring our Digital Noise Canceling technology to quiet the commute and Ambient Sound Mode to keep you connected to your surroundings with just a touch.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Fit, Sound quality
CV-Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent, as is the noise cancelling. The only reason it's not a 5-star is that, from time to time, it has connection issues with devices (only for a second). It stays in place while active, has a good battery life, and all around is a good earbud for the pricepoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesV,
Thank you for considering Sony products.
We sincerely apologize for any inconvenience you may have experienced with the WF-C710N earbuds, particularly regarding the brief connection issues with devices. To help resolve this matter, we strongly recommend following the steps outlined below:
Resetting the headset: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829718.html
Initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
Please remember that your unit is covered by a one-year warranty. If the issue continues after you have followed the provided steps, feel free to reach out to us at socialsupport@am.sony.com. Kindly include the following information in your email:
- Name:
- Best Buy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience; we're looking forward to helping you get these matters sorted out!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds are comfortable and sound good. They also come with a stylish case.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JacobC!
We are so glad to hear that your WF-C710N earbuds are providing a comfortable fit and great sound quality! We know how important that daily comfort is, and we're happy the stylish charging case adds to the overall experience. It’s wonderful to know they are a perfect match for your listening needs!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Decent
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear my wireless earbuds a lot. I have had quite a few different kinds over the years in my search for the "perfect ones for me". Common issues I've had are difficulties getting them to connect to my device, not fitting in my ear correctly, poor sound qualities and the thudding noise that I hear through them when I walk or workout. My first pair of decent earbuds were the Sony WF-SP800N. They had a stabilizer piece that fit in my outer ear to help hold them in place. They were relatively easy to control using the controls on the sides. I use another brand that are much smaller. Their small size fits well in my ear and doesn't fall out. When I received the Sony WF-C710N I was excited to try them. They are slightly smaller than the model 800 I previously had and much larger than my preferred earbuds. The box includes a USB-C cable, 4 extra assorted sized silicone ear tips and the associated paperwork. Like most electronics nowadays, instructions are accessed via a QR code. I selected the largest size ear tip that fit comfortably in my ear. This not only helps to hold it securely but helps to improve the sound quality. While I was holding the box in my hand, the earbuds linked themselves to my phone, possibly via the QR code on the box. There is an app to download to help fine tune the earbuds to you and help you to set the settings. If you'd rather control them with the app instead of the controls on the side of the earbuds, you can do that. The earbuds have active noise canceling and ambient sound mode, which allows you to hear things around you like cars or someone coming up behind you. There are various settings to customize the sound of what you're listening to: bright, excited, mellow, relaxed... There is an equalizer setting as well. The app can also control the sound settings of the earbuds based on your activity. You can connect to two devices simultaneously. There are dual mics for great sound when making calls. If you subscribe to a premium music service that provides 360 Reality Audio, you can set the earbuds up for that as well. I found the sound canceling to be kind of lacking, especially at lower volumes. The physical size of the earbuds is rather large and sort of hangs out of my ears. If I were to run or work out, I wouldn't feel confident that they would stay in my ears securely. At the price point, they are affordable and definitely won't break the bank.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great quality lightweight earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding earbuds with a long battery life. They are light weight and the case fits conveniently in your pockets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer,
We are honored to hear that you are enjoying the great sound and long-lasting battery life of your earbuds! We designed this model to be lightweight and compact, specifically so that the case can fit conveniently in your pocket for all-day portability. It is fantastic to know that these features are making it easier for you to enjoy your favorite music wherever you go.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort
Solid purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all, a solid purchase for anyone who wants something comfortable and lightweight for their earbuds. I have to say, the connectivity time varied between instantly connecting or taking upwards of 10 seconds to connect. This was observed with multiple devices
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlakeT,
We are pleased to learn that you are enjoying the comfortable, lightweight design of your new earbuds! We intentionally engineered them for long-wear comfort so you can stay immersed in your music without distraction.
Regarding the connectivity speed you mentioned, we appreciate you sharing your observations across multiple devices. To ensure the fastest possible handshake between your earbuds and your hardware, we recommend ensuring your earbuds are running the latest firmware via the Sony | Headphones Connect app. This app optimizes the Bluetooth connection and helps maintain that "instant" pairing experience you’ve seen. It’s wonderful to know that, overall, they have proven to be a solid purchase for your daily listening.
We really appreciate you being part of the Sony family and choosing us for your on-the-go audio.
Regards,
Dominick
- Pros mentioned:Comfort, Fit, Sound quality
Good Buds; Still Adjusting Sound in App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always satisfied with wired Sony earphones, so tried these. Overall good fit, sound and comfort. Out of box they sounded a little tinny to me. Have tried app mods, but sound did not seem to change much. Will keep trying with app settings. Phone calls were very good (sound, quality, ease of use).
I would recommend this to a friend - Pros mentioned:Fit, Sound qualityCons mentioned:Touch control
Good sound and a decent feature set but not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds have good sound and a nice feature set. I also found them to have really good ANC. The fit is pretty comfortable but somewhat big when compared to other modern ear buds. I'm not a fan of the playback controls and experience some random sound clipping. Decent to good overall but not for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi York80,
We appreciate your detailed feedback on the WF-C710N earbuds, noting the good sound and ANC performance while highlighting the fit, playback controls, and sound clipping as points of concern. We apologize for the sound clipping, which can often be resolved by adjusting the Bluetooth Connection Quality setting to "Prioritize Stable Connection" within the Sony | Headphones Connect app. Regarding the controls, while we understand they may not be ideal for every user, we designed the touch controls to be customizable through the app, allowing you to select which earbud handles functions like music playback or ambient sound control. If the clipping persists, please contact our support team for further troubleshooting: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Connectivity, Sound quality
Excellent noise cancelling for office and beyond
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing a few days of research, I determined that these earbuds were going to be the best for me, and I was NOT disappointed. I work hybrid between office and home and travel frequently, so talking calls from the airport becomes a must. The noise cancelling for both ambient noice and mic is top notch. I can join a teams call in a crowded airport and have everyone on the call hear everything I'm saying without any background interference. The app that you use to set them up makes pairing a breeze, and they allow you to connect multiple devices AND choose which device you want to make your primary. So I'll connect them to my phone and my work laptop and use the app to switch between the two. HUGE! The music quality leave a little to be desired in terms of audio present and rich depth, but these are best for teams/phone calls, and that's where they truly shine
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Mike!
We are so pleased to hear that your research led you to the WF-C710N and that they are exceeding your expectations. It's truly rewarding to know that the noise-canceling feature is making such a positive difference for your work calls in busy places like the airport. We designed these earbuds to provide a clear and distraction-free experience, and it's great to know we've succeeded.
It's also wonderful to hear that you find the setup so easy and that you're taking advantage of the multi-device connection feature. We designed the app to make managing your devices seamless, and it's great to hear how much you appreciate this functionality.
We understand your feedback regarding the music quality and appreciate your honest thoughts. We're glad to hear that for your primary use case—calls—the earbuds truly shine.
Thank you again for your valuable feedback and for being a Sony customer.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Long life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit and play well. Excellent sound. Long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 9threg!
Thanks for sharing your review!
It is fantastic to know that you’re finding the WF-C710N so easy to wear and that the audio is hitting the mark for you. We know how important it is for your earbuds to stay comfortable throughout the day, so hearing that they fit well and keep the music going with that long battery life is awesome.
We're genuinely thankful you decided on Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Fit, Sound quality
Exactly what I needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first, as I always fear that this style of ear bud is going to fall out. However, my fears were unfounded. Snug fit, great sound, more than adequate battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomZ,
That is excellent feedback! Thank you for the five-star review of the WF-C710N headphones. We're thrilled to hear you've discovered the snug, comfortable fit we designed. Combined with the great sound and more than adequate battery life, we're glad these earbuds are proving to be a perfect fit for your daily use!
Thanks for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Connectivity, Sound quality
Function, comfort, affordability...recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The great sound, connectability and comfort of these earbuds *at the affordable price* makes these favorites and worthwhile for daily use. Definitely recommend their purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MKCi, thanks for sharing your thoughts on the Sony WF-C710N earbuds! We are really happy to hear that you appreciate their great sound, connectivity and comfort. Your feedback is invaluable to us, and we're thrilled to know that they've become your go-to for daily use.
The WF-C710N offer effective noise cancellation and seamless Bluetooth connectivity for a stable connection, allowing you to move freely without any dropouts.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Great overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sound clarity. The ANC and Transparency modes both work excellent and allow for use of a single bud at a time with long life. The only real downside is that Left and Right have different touch controls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherM,
It’s rewarding to hear that you are enjoying the sound clarity and the excellent performance of the ANC and Transparency modes on your WF-C710N earbuds!
We are glad that the long battery life and the ability to use a single bud at a time are proving useful for your daily routine. Regarding the touch controls, we appreciate your feedback; please note that you can use the Sony | Sound Connect app to customize the touch sensor assignments, allowing you to swap functions between the left and right units to better suit your preference.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Sony leads audio quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on sale for $89 roughly and it was well worth it, sony is leading in sound quality and performance and it shows time and time again with their products. These are my go to earbuds for listening to music or working out. The physical quality of these is alright it's like hard plastic that's a little refined but the electronics and sound is top notch. Definitely would recommend if you arent trying to dish out $200+ on air pods or googles, bose, beats, etc. the sound quality of these beats them all and battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ramar!
We are absolutely thrilled to hear how much you are enjoying the performance and sound quality of your WF-C710N earbuds, especially at such a great value. It's incredibly rewarding to know that they are your go-to earbuds for both listening to music and working out!
Your loyalty and acknowledgment that Sony is leading in sound quality means a lot to us, and we appreciate you highlighting the top-notch electronics and great battery life. We designed the WF-C710N to deliver premium audio performance and reliability, and your strong recommendation that they compete strongly against more expensive options is a wonderful validation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Nice for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Debating on whether to get these or the apple gen 4’s they are not bad for being under the price of those, they are the exact same thing and if not more sleek and modern looking. Most definitely would recommend these for normal casual day, or even a productive day. Either way these fit nice in your eat. And the ANC is honestly super good, you got for sure hear a difference.
I would recommend this to a friendBrand response from SonyListens
Posted .HI ShotActive,
We are happy to hear that you are enjoying the sleek design and impressive noise canceling of your new earbuds! It is great to know they provide a comfortable fit and excellent value for your daily activities. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Connectivity, Sound quality
Great but ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good. They connect to your phone easily and rhe color is really cool! Blue is my favorite color. The only thing is that when I use them whe working in the yard, after a bit they fall out very easily out of my ears. I even tried using different silicone pieces to see if they would stay better and longer and nope. But that really is the only thing I guess, but i really rely on having my earbuds when being outside working in the yard and garden.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NatalieC,
Thank you for choosing Sony!
We're pleased to learn that you're enjoying the sound quality, easy connectivity, and vibrant blue color of the WFC710N earbuds. We’re sorry to hear about the fit issues while working outdoors—thank you for giving different ear tips a try and sharing your feedback, as it helps us improve.
For tips on achieving a more secure and comfortable fit, be sure to check out our article on how to properly wear the headset to help prevent them from falling out: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001824068.html?search=wearing
Best regards,
-Fred
- Pros mentioned:Comfort, Connectivity, Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, excellent sound quality and comfortable. Connects quickly and no sound lag with any device
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidB,
Thank you for choosing Sony!
We're honored to hear that you’re enjoying the excellent sound quality and comfort of your WFC710N earbuds. It’s wonderful to know they connect quickly and deliver seamless audio with no lag across your devices. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best ear buds.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound Noice cancelation Perfect fit Best for workouts and anytime
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaitY,
Thank you so much for the glowing 5-star review of the Sony WF-C710N! We are really happy to hear that you are impressed with the clear sound, noise cancellation, and perfect fit. Knowing they are the best for both your workouts and everyday use is exactly what we strive for!
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
They work exponentially well.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that the headphones had great, optimal sound. They had top technology to ensure that the device would work perfectly well, I dont think there is any perceived “bad” view of these top-notch earbuds. One mishap with these is that they seem to fall out, the reason for this peculiar circumstance is from a occasional small assertive movement, otherwise, these are a good recommendation to peers and coworkers that need a cheap, fast way of keeping yourself entertained with audiobooks, podcasts, or simple music. They are not a level of too quiet, and they fit onto the circumstantial size of my ear. To sum up all that has been previously stated, these earbuds are a number one to be bought or gifted by a person.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Letty!
Thank you for your feedback. We are delighted to hear you’re enjoying the sound quality and technology of the WF-C710N earbuds.
We appreciate you letting us know about the earbuds sometimes falling out, trying different earbud tips can often help improve the fit and comfort.
Thanks for choosing Sony. We appreciate your recommendation!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adjustable rubber tips provide a good fit for any ear. Great sound quality. Great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your excellent review, JorgenS!
We are delighted to hear that you are enjoying the great sound quality and great battery life of your WF-C710N earbuds. It’s particularly rewarding to know that the adjustable rubber tips are providing you with a good, comfortable fit—we know how crucial comfort is for all-day listening!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team