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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 425 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the WFC510 Truly Wireless Earbuds for their amazing sound quality and exceptional battery life. Many customers appreciate the comfortable fit, compact size, and lightweight design, making them highly portable. The earbuds also offer reliable connectivity and are considered a good value for the price. However, some customers have noted a lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 425 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sony

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, have two on them and both always in my purse

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RachelB, Thanks for sharing your experience! We're glad to hear that your loving your new Sony WFC510 earbuds. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    Sony Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Christmas gift for my brother so they haven’t open yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Turtleboy318, We're thrilled to hear that the earbuds make a fantastic gift for your brother! We can't wait for him to experience exceptional sound quality and enjoy the convenient features for easy use, all within a compact design. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave to my goddaughter. She is very happy with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarG,

      You made the right choice! We're thrilled that your goddaughter is enjoying these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for music and other things like movies , podcasts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregC, Awesome! We are glad to hear that you are happy with your new WFC510! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget earphones to listen to anything you want.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mundo, Amazing! It's wonderful to learn that you love the incredible audio and remarkable value of your Sony WF-C510. We appreciate your awesome feedback. It's customers like you that motivate us to maintain our high standards. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best product I have ever purchased!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidP, Choosing these earbud headphones is sure to be a excellent decision! We are delighted to learn that you consider the WF-C510 to be the best-sounding truly wireless earbuds you've ever purchased. It's fantastic to hear that they perfectly suit your lifestyle and that you are thoroughly enjoying their exceptional sound quality and impressive features. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 2 out of 5 stars

    Downgrade from WF-C500

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is lower and fit is poorer than the predecessor WF-C500. And unlike the WF-C500, WF-C510 earbuds don't seem to charge automatically when put in the case, and they don't tell you whether the battery is fully charged. Sony is usually dependable, but in this case the product got worse. Maybe they are cutting corners.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Lose connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound better than anything else I have tried under $100 but they constantly lose connection.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound did not come through clear and although the volume was high I did not not hear well enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic needs improvement , hard for people to hear you. Little bulky

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work ok but disappointed that I have to go the app every time I use them to connect to my phone, they do not automatically connect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, I wish I could hear better when I was on the airplane though… It would also be nice if we could connect more than one so need device at the same time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewP,

      Thank you for your time writing this review. We're glad that you appreciate most of the features of your WF-C510. Having read your review regarding the capability to pair with multiple devices at the same time, the headset can be paired with multiple devices, but can only play music from 1 paired device at a time. These earbuds also do not include the active noise canceling and some of the more advanced features of our premium earbuds but have a more standard feature set with the addition easy button operation and they do block out a decent amount of noise.

      If you need further assistance regarding your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!! I regret buying these. The sound is horrible as compared to Bose or even Apple. I followed other buyers advice and these still are basic!!! I actually gave them to my son. These will be perfect for a kid ages 10-14.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Skip these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but they stick out too far, are heavy and generally a bad fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect and use, but the volume was terrible! Had to return these! I have had better volume from free pairs on flights.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinC,

      Thank you for considering Sony products.

      We’re delighted to hear that you found the WFC510 easy to connect and use. However, we sincerely apologize for the volume issue that prompted your decision to return them.

      This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

      Best regards,
      -Fred Sony_US

  • Rated 2 out of 5 stars

    Don't do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are only OK. The feedback is to loud usually for the people on the phone with you and the sound is OK. And the battery life is so so

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It world really good and love the price. Bought it as a Christmas gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuCh, We're thrilled to hear that the earbuds make a fantastic gift for someone else! We're also happy that you appreciate their exceptional sound quality, all within a compact design. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Rated 3 out of 5 stars

    I won't buy these again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have trouble trying to get them to connect.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeredithS, We are sorry to hear that you are experiencing issues with your WFC510 earbuds. We'd love to troubleshoot the issue and make this a better experience for you.

      May we contact you to help? If so, please send us an email at socialsupport@am.sony.com.

      Regards,
      Carl Sony_US

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling out of ears specifically while eating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlirazaA,

      We're sorry if our WF-C510 Truly Wireless Earbuds did not fit your ears well. Your feedback is extremely important to us and is very much appreciated. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance.

      For fit concern, the WF-C510 earbuds are optimized to perfectly match the human ear. Enjoy superb comfort and an even better fit, thanks to their rounded shape and reduced surface area. To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible. Please make sure to follow the guide from this link:

      https://helpguide.sony.net/mdr/wfc500/v1/en/contents/TP1000445760.html

      If you need further assistance regarding your concern, Sony has just the ticket! Chat with a skilled product enthusiast for quick how-to and troubleshooting help. Connect with them on the link below, just click on Chat with an Enthusiast.

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Lightweight Earbuds With Decent Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony wireless earbuds don't cost as much as some of the high-end ones they are competing with, but you still get decent sound quality from a basic pair. They come with a nice compact charging case and a small assortment of different sizes of silicone rubber type tips for each "bud" allowing you to use one that fits your ear. They paired easily with bluetooth, and there is a free Sony phone app if you need an extra way to connect or control the volume. They fit and feel pretty comfortable. I don't think the low-end bass is what I would call *good* but it's not as anemic as some other earbuds in this price range I have tried. The overall sound quality was pretty good--the highs and mid-range were nice and wide and detailed, no tinny sound at all. The battery kept a charge for quite a few hours of play, which was a plus. The case fits easily in a pocket and keeps them safe and clean. Sony products always seem to work well for me, and these are no disappointment. Earbuds are just not full of bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoolBoomer,

      Thanks for purchasing Sony WF-C510 Truly Wireless Earbuds. We are extremely pleased to hear you are enjoying the great features and overall performance of these earbuds. Your feedback regarding the low frequency of the unit is greatly appreciated. If you feel like you are missing some bass or your music missing a bit of oomph, the Sony Sound Connect app packs numerous audio presets curated by sound experts. Not everyone finds them perfect, nor are they meant to be. You can find one that suits you the most and tweak it to your preferences. Here's the link for more details:

      https://www.sony.com/electronics/support/articles/00286844

      Thank you for trusting Sony!

      Regards,
      Jess Sony_US