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Customer Ratings & Reviews

Sony - WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones with Google Assistant - Black-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 289 reviews

93%
would recommend to a friend

Expert rating

Rating 4.7 out of 5 stars with 14 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
  • Rating: 5 out of 5 stars

    Best in the market by far

    Posted
    Reviewer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These are the best noise canceling headphones you can get your hands on the market right now. Comfort is top notch, with a cut out in the memory foam for users with glasses to improve wear for the majority, and the bands are very flexible and cushy for maximum comfort. But this is objective, for some of us the competitor Bose QC25 II are better fit for the user. Sound quality is where it blows everyone else out in terms of noise canceling Bluetooth headphones. They cut out all the bass, which makes it perfect for car rides. Ambient noise setting also allows you to hear everything around you, enough so that you can even have a conversation with another person with light music playing. These are by far the best sounding headphones that are hosted in a noise canceling headphones. Best choice as of now, totally recommend you get your hands on these.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Useless for mobile calls

    Posted
    Paladin
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just received my black headphone (10/4/2018). Took a couple of calls on my Google Pixel 2XL and no one could make out what I was saying. This is really disappointing for a product at this price point AND I was in a dead-quite office room. Hate to know how audio calls are handled if there is the slightest amount of background noise. Every caller I spoke with over Bluetooth on this headphone complained of hearing an echo, and not being able to make out my voice properly. There are lots of complaints on this exact issue on the Sony support forum, with no response from Sony. Some have been able to resolve the issue by returning their headphones and ordering a replacement. Seriously Sony? - It's 2018... handling Bluetooth phone calls was figured out by your competitors 10 years ago. You have been peddling junk Experia-Z mobile phones plus non-existent support in the United States, and now this? Stock price 20 years ago: $50 Stock price now: $50 20 years with ZERO shareholder value creation. No mystery why Sony can't make a dollar in the very markets it invented.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Paladin,

      We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name, your contact details and this feedback post in the email. Hope to hear from you.

      Regards,
      Zac sony_US

  • Rating: 2 out of 5 stars

    Don't Buy

    Posted
    Djohn
    • My Best Buy® Elite Plus MemberElite Plus Member

    my niece gave me a pair of Sony 1000 xm3 as a retirement gift. my family knows how much enjoy wildlife photography and listening to music, while taking long walks among nature. I have a few pair of bluetooth headphones and the Sony 1000xm3 by far are the worst, for one critical reason the phone call quality. The Good The sound quality is excellent and they are very comfortable The Bad The call quality is totally garbage . It's horrific ,horrible ,it's really really bad. You can barely hear anyone and they can't hear you everything sounds muffled And what makes matters even worse is apparently all the ambient noise from the outside is amplified into your phone calls. They are totally useless for phone calls.I have to take off the headphones and disconnect from Bluetooth to receive a phone call its that bad. I have a few other headphones for my listen pleasure, Sennheiser Momentum ,Bose QC 35's ,Sonyxb950n1,Sony wh ch 700n, Sony 1000x, and Skull Candy Churshers . All have excellent phone call reception. Sony how can you bring such a poor quality product to market. Considering the price point ,and the other great options available like the Bose qc 35's . I defiantly cannot recommend this product to anyone until Sony rectifies this major problem. Regards Extremely Disappointed

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Djohn, We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name, your contact details and this feedback post in the email. Hope to hear from you.

      Regards,
      Zac sony_US

  • Rating: 4 out of 5 stars

    Great Noise Cancelling-Other Weaknesses

    Posted
    MiamiOne

    I own Bose QC25's, but they are not wireless. Was about to purchase the QC35, when the Sony ...XM3, came on the scene. Made the purchase two days ago. Noticed immediately the following- The build quality (trying to make them superlight) felt poor and cheap. I wouldn't dare let them drop on the floor. Bluetooth- It took several times to get them to connect to my bluetooth device. Also, I could not get them to connect to more than one device at a time (my cheap bluetooth earbuds and headphones do that with no problem). Lastly, when I gave them the 'lawnmower' test, they not only didn't mute out the sound as well as my QC25's, but the music sound kept breaking up from my phone, which was just in my pocket. Nor, could I hear the music clearly or loudly. The music sounded like it was in a recessed tunnel, with the lawnmower running. Now here's the good thing. The sound quality (high and lows) was definitely superior to my QC25's (the bass was punchier, without being booming). Also I did a test in front of the loud tv, switching between them and the QC25's. The QC25's did a great job muting the tv, but I could clearly hear what was being broadcast. The Sony . . XM3's were so good, that although I could hear that the broadcasters were talking (a very low mumble sound), I really could NOT hear what they are saying. Last of all, I could NOT get comfortable with the touch gestures method of controlling them. When I tried to control volume (swiping up and down), I kept changing tracks instead. When I tried to control the tracks, sometimes it would work, sometimes I changed the volume. I want my buttons back. So I'm returning these today and getting the QC35's, which I know will be even better than the QC25's, I have. Bottomline-Great headphones, which I'm sure would be great for travel. Just not for me at that price. I want Bose build quality.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The new Noise Cancelling King is here

    Posted
    FoodLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was in the market for noise cancelling headphones as using the Bose QC 15 for a long time. Was comparing the QC 35 v. 1000XM2 in late mid august. Read a couple of early reviews which pointed to a new and fabulous offering in XM3. Went to best buy to check it out on 2nd Sep. Realized there that it was not in the stores yet. Reached home and ordered online. Received on 7th Sep have been enjoying them since. Awesome battery life. Great music quality. The app makes nifty personal adaptation to make the experience superior. But the best part is the vastly improved noise cancelling. Sony has beaten the ball out of the park. Enjoyed it on 8 long haul Newark Phoenix and back flights and the battery still has some juice left. The long battery life is backed up with super fast charging. The only downside is that without the Bluetooth the headset switches off and you have to make that modification on the app to let it be on. That and the need to shut it manually when off ears are something that the Sony engineers need to work on in the next version and if possible provide it by software changes rather than new version

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for music on your phone, not much else

    Posted
    Jaron
    • Tech Insider NetworkTech Insider Network

    Pro -Superb sound quality and music clarity -Great battery life -Storage case -Good noise cancelling -Mobile app allows custom EQ settings -Included 3.5mm cable has deep collars to fit through phone cases -Hi-res LDAC and aptX audio Con -Included charge cable very short -Can't listen to headphones over Bluetooth while charging -3.5mm connection only good for headphones, not a full headset with mic -Noise cancelling isn't as good as first gen 1000X model -No USB audio capabilities Overall The third generation of Sony's 1000X noise cancelling headphones have a few extra features over the earlier model, but are mostly the same. That means you still get excellent audio clarity for superb music listening and fidelity, the touch controls, and active noise cancelling. But they also have the limited connectivity of the predecessors, namely no USB audio, no Bluetooth while charging, and no 4-pole support to use them as a wireless headset ( stereo audio only, no mic over 3.5mm ). The headphones do have a few small but welcome updates. The obvious is the USB connector, now using a type-C jack, for charging. Unfortunately the included charging cable ( cable only, no AC adapter ) is under 12" long, so the headphones need to be very close to the charging source. Also, while previous Sony models supported aptX for higher quality wireless audio, the 1000XM3 has LDAC support for what Sony claims can be true HiRes quality audio over Bluetooth ( few phones or devices support it at this time ). Finally, the headphones app for your mobile device supports completely customized EQ curves, not just presets, though I'm not sure if that's a new feature of the headphones, or just an update of the app itself. In just about every other way, these are practically the same as the previous 1000X. The storage case is handy for keeping everything together. Battery life is great ( easily long enough for a six-hour flight, with noise cancelling ). The noise cancelling is good, but not up to the first gen 1000X where you literally could not hear a conversation five feet away. The target consumer group for these is also the same. If you want great headphones to listen to your tunes in high fidelity and muffle the busy sidewalk around you ( but not entirely mute it ) these are toward the top of the list. If you want a headset that can pull double duty with your phone and computer or console, these won't do.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing

    Posted
    aslingerml

    I've been looking for a great pair of NC BT headphones. I've always been a Bose fan and still am. I started off buying the Bose QC35 II and loved them but I had a lot of connectivity issues with my computer. Worked good for a week under Linux but didn't work under W7 since they were LE BT. I've no desire to pay the M$ tax for their latest OS when they worked fine under Linux. After a week I started having connectivity issues. Then the issues followed to my phone. So I decided to try the Beats Studio 3's. They looked good and sounded decent but it became clear that I was buying a name just like the Bose but they didn't sound as good. So I went to exchange the Beats for the Sony WH1000XM2's but I discovered these had just released. So I tried the XM2's and ordered the XM3's. I am blown away to say the least. They have better bass and treble than either the Bose or Beats. Looks great and the NC hands down beats the Bose and Beats in my experience. They are just as comfortable as the Bose and the ear cup depth is better. You can't go wrong for just $50 more.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best of the best!

    Posted
    jsnkc28
    • Tech Insider NetworkTech Insider Network

    I don't know if I can say enough good things about these headphones! Right out of the box you can tell you are holding a very well built piece of equipment. It has a nice solid and sturdy feel in your hand and its easy to maneuver the pieces to get it in and out of the provided carrying case. I've had headphones before that I was paranoid to even put on cause it felt like they were going to fall apart. Also in the box you get a audio cable if you don't want to use the Bluetooth functionality and a very, very, very short charging cable. . its literally like 6 inches. Once you put these on and get them synced up (which is very easy) you are ready to go! You can also download the Sony app for these headphones and it allows you to tweak things even further. As soon as you turn these headphones on you will be amazed at how it just turns off the outside world. I first put them on where I had a loud AC unit going right outside my window, and just like that it was like it turned off, I couldn't hear it at all! It was amazing! I mainly used these headphones hard wired cause im a bit of an audiophile and I dont always like the compression in Bluetooth. I plugged them into my computer and fired yo a few high rez flac files. These headphones are very well balanced. Not too heavy on bass, and not too heavy on high end. They had a very nice even and balanced sound. ...and the sound quality is amazing! If you don't quite like the way they sound, you can also adjust the EQ in the app to make it more to your liking. I also did try using the headphones through Bluetooth as well and they sounded just as good and had a very awesome range. I was playing music in my home computer in the house while I was outside mowing the lawn. It didn't skip a beat! I found that the gesture controls worked very well. You can swipe up and down or left and right to control the volume and skip tracks as well as hold down another button to activate the built in google assistant....very cool feature!! Overall, I am amazed by these headphones. They arent cheap, but if they fit in your budget, I would highly recommend them! One thing I did want to mention about the noise canceling. IT works best with constant sounds like fans or crowd noise and stuff like that. I am a drummer and I've a electronic drum set. I tried them with that and the audio was a mess. It cant really handle a lot of quick sudden spikes in audio. It doesn't know how to eliminate that and kind of freaks out a little bit. I know that's a very narrow problem so I didn't really take off points for it. But In the rare case a drummer is reading this and might want to try them with electronic kits, it wont work very well.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi jsnkc28, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rating: 4 out of 5 stars

    Awesome sound quality with some connection issues

    Posted
    Crasher
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    The Sony WH 1000XM3 noise canceling headset is an over the ear headset that offers superb sound quality with adaptive noise canceling. The headset can be worn wireless or wired via a 3.5mm cable. For being a Sony high end headset the price point seems a little low in my opinion based on the hardware thats inside. However this is good for the consumer. Lets dive in and talk about some of the features and find out if this is a good fit for you. First off lets talk about what you can expect to receive out of the box real quick. Your going to get the headset, instructions, 3.5mm cable, usb-c cable but (but no power adapter), and a travel case. Set up is done very easily and can be accomplished either through Bluetooth or NFC. Sony offers a free app for most of their headsets and this one included. I highly recommend downloading the app due to all the features it unlocks on the headset. First thing I wanted to touch on was the power cable. It's running a usb-c cable, which is pretty much the way of the future however the cable they provide is very small. I'm talking about 6 inches or less and comes with no power outlet adapter. This means you need to charge this headset on a device with a USB port or buy an adapter. Luckily for me I've a few usb-c cables so I actually ended up throwing that cable away since it was so small and replaced it with another existing cable I already had. Now the app allows for some pretty nice features such as adaptive noise canceling, equalizers, and noise canceling optimizer just to name a few. There are only two buttons located on the left ear cup one is for power and the other controls noise cancellation. Now on the right ear cup there are functions built in that act like buttons but they are invisible touch controls. I've uploaded a picture to show the right ear cup has no buttons. However if you wish to move to the next track touch on the forward most part. And if you wish to raise the volume swipe up or down. One really cool feature that I liked alot is that if you have noise cancellation on and someone is talking to you, instead of taking your head phones off to hear what they are saying you can simply cover the right ear cup with your hand and the hard drive will turn off noise cancellation, lower the volume and amplify ambient sound so that you can hear what is being said. Once you remove your hand then your settings go back to the way they were. Trust me its a pretty cool feature that I've never seen before. The headphones are very comfortable and not once did I've any comfort issues. Battery life is very long. I've been running this headset for about 20 hours and am barely at 40%. Now while I can't tell you charge time, because I don't like depleting my battery, what I can tell you is at 50% life it took only 30 mins to charge it to full level. Sony is claiming that a 15 min. charge time I believe, will get you about 3- 5 hours of battery life depending on your settings. Let's dive in to noise cancelling and sound quality after all thats whats really important. I don't want to waste time on giving you specs because they can all be found on best buy's website along with Sony's website. This headset offers adaptive sound control. What is this? Simply put it is able to detect what you are doing and change your noise cancelling based on your environment. You have a few different settings it will try to detect which are staying, walking, running, and transport. If your at home listening to music it will switch to staying which allows more ambient voice sounds to enter so you can hear your wife or kids if they ask you something. If it detects that you are on a bus or plane it will switch over to transport mode which will eliminate all outside noise. This feature can be turned off at any moment and controlled manually to your desired setting. One thing I've to say is this is hands down the best noise cancelling I've ever heard and Sony has really entered this market packing a punch. When the noise cancellation is turned up all the way it does such a good job that I can barely hear my own voice and my ears start to ring because its so quiet. It actually worked too well for me to the point to where I don't use the full setting but rather keep noise cancellation at 50%. I'm very impressed to say the least and if you are a frequent traveler this is almost a must have feature. Now noise quality is great but there were some connective issues via bluetooth connection. Now the issue I ran in to was my connection would drop out for seconds on end while listening to music. This would happen very randomly, there would be some days where I had zero issues and other days where it was so constant I had to reset my phone and headset. Im not exactly sure what the cause is but what I can tell you is it seems to be a common occurrence lately with some of their noise cancelling products that are wireless. I say this because I own 2 other Sony headsets that are both noise cancelling and are wireless and they both have the same connection issues. Now mind you im running it off a S9 plus with the latest bluetooth connection plus I've all my settings turned off to see if it would help however it did not. While this is very annoying it can be remedy by running the 3.5 cable directly to your phone. What sucks about using the cable though is that it won't allow you to access the app as the app will only run if it detects the headphones through bluetooth. This kind of was a let down as the app actually has a way better equalizer than my phone and was the prime choice for my music operation. Lets talk sound quality. All I can say is Sony does not disappoint in this area not even one bit. Through the app via the way of their built in pre-sets, there is an equalizer to fit everyones style of music. If you like string instruments or jazz there is a setting that focuses on your highs and mids while paying little attention to vocals. If you like rap and want to hear that bass hit there is a setting that focuses on vocals and big bass. And let me tell you that bass hits so hard that you can actually feel the speakers reverberating in the headset. Vocals are so clean that you won't need to look up lyrics for your favorite song. This is hands down one of the best sounding headsets to date bar none. That is just my opinion but trust me when I tell you that this is the area that made Sony, well.....Sony. So you can expect them not to disappoint. The quality was so crisp and clean that old tracks started to seem like new songs to me as I was hearing pieces of it that I never heard before. Here's the thing guys. This is a awesome headset that I think is priced pretty low. I find it very hard to think that this set will leave you disappointed. The only reason I did not give this 5 stars is due to the random connection issues while listening to music via bluetooth. However if you travel alot and you want something that is adapative so you don't need to mess with buttons or features then this is the headset for you. It folds up very easily to make it compact and battery life is amazing. The usb-c cable allows for very fast charge times with little down time. Due yourself a favor and grab this. Pros: -Awesome sound quality -Fast charge times -Long battery life -Great app features Cons: -Random connection issues

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet and Pillowy Soft

    Posted
    callmeageeth
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    I've always been a Bose fan because I like noise cancelling headphones. I like being able to shut out the world and focus and Bose always had the best headphones. The Bose QC35IIs are great, but I think I can say that Sony might have them beat. DESIGN These are sharp executive looking headphones. They have a clean look and I like the "copper" accents. They are subtle yet stylish. I appreciate the clean look. The buttons that you use (power and noise cancelling/ambient noise) are easy to locate when in use. They adjust easily and stay in place. FIT AND COMFORT I describe these as pillowy soft because they are. The ear cushions have a supple quality about them that scream comfort. It's like having two pillows pushed against your head. The ear cups sit around the ear well and stay put on your head. I generally get hot wearing over the ear headphones (of any brand) for an extended period of time but not these Sonys. I can get a little hot outside depending on the weather, but for just general indoor use I've yet to get hot. In fact, I really do forget I'm wearing these. The cushioned headband is also really nice and adds to the comfort level. SOUND and NOISE CANCELLING This is the bread and butter and why you should buy these headphones if you're in the market. I thought Sony did a great job of creating a balanced sound. With the noise cancelling chip, the headphones just create a pure sound that brings out details in music that you haven't heard before. I'm no audiophile, but the sound is a nice balance of highs and lows. These don't "thump" like other headphones (Even the Sony high bass models) but they don't need to. You're not going to put these on and wish you had more bass. Whether it's hip hop, classical, country or alternative rock, these headphones produce a fantastic sound across the board that's a pleasure. The noise cancellation I must say is second to none. It's a treat to have a lot of background noise with traffic, and then put these on and it's like you're in a sound proof booth. yes, if someone is near you and talking to you, you can hear the mumbles (you couldn't carry on a conversation) but in terms of blocking out background noise it's scary good. I don't know much about the technical details, but it just works. BATTERY AND FEATURES The headphones come with a nice carrybag which is a must for something this expensive. The carrying bag is nearly identical in size to the Bose brand headphones and that's a good thing. These are relatively large headphones, but they fold flat in a way that makes them about as compact as they can get. The case also includes a short USB C charging cable and AUX cable (and two prong flight adapter which I appreciate the thought, but I can't remember the last time I was on a flight with one). One of my favorite features is USB C. I know that sounds silly, but I like to travel light and I hate carrying more cables than necessary. My phone uses USB C and now I can use the same cable. I don't use the AUX port much, relying on Bluetooth, but I still like having it just in case. The battery charges pretty quickly and seems to last forever. I can't say it gets 20 hours as advertised because I've never listened to them for 20 straight hours, but I've gone weeks with on and off use (I don't use them every single day) and still have battery to spare. They have the option to turn off noise cancelling which allows outside sound in, which works as advertised, you can talk to people that way even though it's weird that you're wearing headphones, but to me, that defeats the purpose of noise canceling headphones. PERFORMANCE Lastly, I'm sensitive to a headphones Bluetooth performance. Does it skip? With some smaller headphones with smaller BT chips, you can see some skipping. I've experience some skipping with these headphones, at times, I'm guessing because of outside BT interference, but it's by no means AT ALL a deal breaker. It's in a sense, something you have to deal with in any BT headphones. I can say the range is phenomenal. Most of the time when I'm listening to music my phone is in my pocket, but I was able to walk many feet and rooms away from my phone without the music skipping. this isn't a big deal to me, because again, I generally keep my phone with me in my pocket, but if you were using them with a computer and walked away, you can take some comfort that you can walk away without losing your tunes. CONCLUSION There's a new noise cancelling sheriff in town. These Sony cans, while pricey, are, I believe, the best in town in terms of noise cancelling performance. there might be better high end audio performing headphones, but they won't beat the noise cancelling and I promise for the average to above average music listener, these are well more than adequate regarding music quality. One more thing, in terms of taking calls, these work just fine, although I generally disconnect BT when getting a call. I prefer to hold a phone to my head. But if you take calls with headphones, in my experience these performed well with no drops and good call quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great pick for high-end consumer headphones!

    Posted
    TheTechNugget
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    For those who know me, it's certainly no mystery that I spend a lot of time reviewing personal audio products. I've written before about how the market space has exploded over the last several years, and even more recently remarked that it's getting harder and harder to find bad headphones and bad speakers. That's of course not to say bad headphones and bad speakers don't exist, especially at budget prices, but just like smart phones there are plenty of manufacturers that are succeeding in developing budget options for those people who really enjoy a good audio experience. And just like in the smartphone market, you still have the big players, like Bose, Sony, and Beats, who continue to sell products at the top end of most peoples' comfort zones. Some number of years ago, when Bose's QC line of over-the-ear headphones hit the market, people balked at the $350 price tag; I'm no stranger to spending top dollar for flagship products, my recently acquired iPhone X S Max is a testament to that. I've also had discussions recently with friends about the nature of audiophiles, and what they expect out of a great pair of headphones. I remember remarking that the Bose QC35s are an all-around great pair of headphones, even for those folks who are really picky about what they hear; the response to that was that true audio files would have a serious problem with my statement. But what we have to remember is that Sony and Bose and Beats aren't marketing toward audiophiles; but they're doing a great job converting more amateur listeners of music and watchers of movies into people that can tell the difference between good and bad when it comes to audio quality. My wife, who has on many occasions shared her discontent with my obsession over headphones and speakers, is a great example of that; she has been using my Sennheiser 598 SEs for the last couple of months. I once bought and returned a pair of Bose QC35s when they were originally released; the active noise canceling was a little bit too much for me to handle. Still, I've wanted to get back into that space and test out some great noise canceling headphones even though the negative pressure makes me motion sick. So, I jumped at the the opportunity to review the Sony WH-1000X M3wireless headphones, First and foremost, it's important to note that these headphones are a direct competitor to the Bose QC35s, and the finished product is definitely something to get excited about. The build is a largely plastic one, with soft and supple ear cups as well as a nice headband pad along the top. The design is minimalist at best, with only two buttons on the left ear cup (one for controlling power and one for controlling noise cancellation functions). There's an auxiliary input jack on the left ear cup as well, and the headphones can be used without power in the event that your battery runs out. The right ear cup sports a single USB type C port, and while I will get more into this later, the right ear cup is touch sensitive with an array of additional controls. The headband is extremely flexible, and the matte black design that's carried throughout the entire pair of headphones is extremely pleasing to the eyes. There's a mic on each ear cup as well. The ear cups turn inward and the headphones fold and collapse so that they can be easily stored in the provided carrying case. The carrying case has room to also store the USB charging cable, an auxiliary input cord and an airplane headphone adapter which are all included. While the included auxiliary cable was not of a particularly high quality, it will definitely do the trick since you're going to be using these wirelessly most of the time. The carrying case itself is a clamshell style case providing protection for the headphones and has a soft fabric on the inside to protect the headphones from scrathes; it's a full zippered enclosure with a mesh pocket on the back for carrying additional cables if you prefer. The case itself on the outside has a dark denim look which is also pleasing to the eyes. In terms of comfort, the Sony WH-1000X M3s feel as nice as they look. Weighing in at just over 250 grams, they're extremely lightweight but still provide great flexibility and comfort during wear; even during long sessions of listening there's no wearing fatigue along the top of the head or at the jawline. And, because the design allows the ear cups to be folded inward, they're extremely comfortable to wear around the neck if you'ren't using them. I will admit, they can get a little warm, but that's nothing new for over-ear headphones; I would not pick these as great headphones to wear at the gym, but in a more relaxed setting they're extremely comfortable. The packaging touts a 30-hour battery, which of course is going to be different based on your volume and noise canceling adjustments, and I found that the battery does last well over 20 hours during my testing under normal use. They are also quick charge capable, providing five hours of playback time with only a 10-minute charge. I also want to point out how excited I'm that these headphones charge with the USB Type-C cable and not micro USB like so many other headphones that are still being released today. Sadly, they only have Bluetooth version 4.2, and not version 5 like some other flagship headphones. In terms of performance, and in short, these are the first over-ear headphones that I think truly give the Bose QC35s a run for their money. The sound profile right out-of-the-box is very flat, and is probably intended to be that way. The headphones allow you to toggle between active noise canceling, noise pass-through, and passive noise canceling with no modification to your audio. For the purpose of this review, audio quality was assessed with no active noise cancellation. I'm no stranger to Sony's line of extra bass products, which certainly accomplish providing a great audio experience with fantastic bass; it's clear that Sony has brought some of that technology into the WH-1000X M3s, as the low-end capabilities of these headphones strike a nice balance between bass lover and acoustic appreciation. The mids offer exactly what you would expect, and in some cases, this is where these headphones shine most. Vocal and acoustic tracks have an almost live feeling, sometimes even raw. Sony also does a great job with the highs on these headphones, where even at 100% volume there's no crass separation in cymbal crashes and other high-frequency sounds. The performance of these headphones out of the box, though, is only enhanced by the Sony companion app available for iOS and Android. Among all of the products that I've reviewed and all of the companion apps that go with them, Sony's Headphone Connect app continues to provide among the best user experience and simplest interface. The app allows you access to a basic equalizer, as well as adjustments for soundstage and noise canceling options. Settings adjusted within the app take place real-time on the headphones, and are stored so you don't have to reset them every time you power them on. As I mentioned before, one of the great features of these headphones is the touch-sensitive controls located on the right ear cup. A swipe up or a swipe down on the ear cup will adjust the volume, while swipes forward and back allow for track seek and track skip. Double tapping the right ear cup will play or pause your music as well as answer phone calls, and covering the right ear cup with your palm will lower music volume and let through ambient noise; this can be especially helpful in a busy office environment with frequent interruptions. There's really only one thing that I don't like about these headphones, and that's how warm my ears get if I'm doing even the most basic physical task like folding laundry. That's by no means a deal-breaker, though, because all over-ear headphones that provide great passive noise cancellation like the WH-1000X M3s have that same characteristic, including Bose's QC35s. At a retail price of $350, these are by no means cheap, but there are cases where you get what you pay for and this is one of them. Now, whether or not it's appropriate that high-end consumer headphones (not audiophile studio headphones) are commonly sold between $300 and $400, compared to the competition the Sony headphones hold up well. Between great battery life, quick charge capability, the great minimalist design, USB Type-C, and a super comfortable wearing experience, there's no reason to think that anybody would be disappointed with these headphones.

    I would recommend this to a friend