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Sony - WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones with Google Assistant - Black-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 787 reviews

95%
would recommend to a friend

Expert rating

Rating 4.7 out of 5 stars with 15 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 25 Reviews mentioning:
  • Rating: 5 out of 5 stars

    The Best Noise-Canceling Headphones

    Posted
    Berg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was comparing these with the Bose QC series, and the review sites all said the sound is a bit better on the Bose, but the noise-canceling on these. I tried both out in store, and the noise-canceling is noticeably better on the Sony headphones. When used in the field on an airplane, I was able to sleep soundly though a two hour flight that included 2 very loud, crying children. My travel partner could not sleep because the noise was so loud and piercing, so in my opinion I paid for these headphones in one flight. They're also extremely comfortable.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not Enough Volume

    Posted
    SB302
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great noise cancelling but that's about it. I don't think they're worth $350. Not enough volume for me. I'm seriously considering returning. Them

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ehh

    Posted
    VapeDaddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I prefer the XM2. volume on here isn't as loud like the XM2

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    King of NC Bluetooth Headphones

    Posted
    Flow
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Noise cancelling is superb. @@@@@@@@ can drown out loud noises and can be customized to still hear voices) Battery life is superb. @@@@@@@@ 20+ hours and fast charging) Sound quality is sooo gooood Build quality is so comfy and light(not as comfy as Bose QC35 mk II though, but that is pretty much the only one that beats it) If you are looking for the best of the best noise cancelling bluetooth headphones, and you have the money to spare, this is the best one in that category. Period.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Headphones

    Posted
    RIPPN8R
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I originally bought the Bose QII 35's, but returned them and purchased these.Better sound, and doesn't distort on deep base. App has way more functionality and they sound amazing. Only reason not 5 stars. The touch controls can be a little frustrating many times I have tried to fast forward or turn up volume and it doesn't respond, or thinks I pushed to stop.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great except for popping

    Posted
    snorton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great headphones, good sound and noise cancellation. Headphones developed a popping in the left earcup. It only does it in a louder environment under full NC. Going to return for a new pair, hopefully they wont do it! Less then a month old

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Touch controls are now a no-go for me

    Posted
    JoeX
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First off, the great: Noise cancellation is AMAZING, sound quality is top-notch. So that's out of the way, on to the issues that all come down to the touch controls and possibly weather? I thought I'd love touch controls because I'm the type that embraces the fanciest of technologies, but these headphones have shown me otherwise. I live in Wisconsin so it's cold right now and the chilly winds may be messing with the touch sensors in the headphones. The headphone has a feature where you can cover the right earcup to turn off the noise cancellation and turn down the volume so you can hear your surroundings. It's great feature, except when it happens out of the blue when you aren't trying to activate it. It'll activate this feature without me trying to activate it but, even worse, it won't deactivate it. So it won't go back to that amazing noise cancellation and won't revert it's volume back to its previous levels. It required me to restart the headphones. That's right- I had to reboot my headphones. Additionally, the headphones would activate Google assistance randomly. And all these problems stem from the headphones touch controls registering phantom gestures- at least that's what I think is the issue. There is one silver lining here- I'm not buying anymore headphones that rely mainly on touch controls. I'm not sure how these operate under warmer weather, and I'm not gonna wait until after the cold Wisconsin winter to find out. I'll be returning these asap.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Noise Cancelling Headphones

    Posted
    Shoots89
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had a set of the Sony XM2 Noice Cancelling Headphones and love them all last year. Decided to buy the upgraded XM3 model and believe it, they are even better! they are a bit lighter and the noise cancelling is fantastic. I use these all the time when working on my notebook computer in a public place (like a fast food restaurant). They block out all the noise so I can work. When I take them off I am always so surprised at how loud everyone is around me and I didn't hear anything!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Truly, the benchmark

    Posted
    Bryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I work in a large open space with mechanical noise, phones, and a cacophony of loud voices. These conditions make it difficult to concentrate so I've tried all the ANC headphones. I've also tried many noise isolation headphones (including the goofiest looking ones) and these Sony WH-1000XM3 headphones are so good that it is almost perfectly quiet (even when not playing music). I don't seem to get fatigued with sound pressure or with the fit. The controls work very well for me. The iPhone app had some issues but I was able to get it working. I'm not an audiophile but the sound quality seems excellent to me especially given the entire feature set and reasonable price point.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headphones

    Posted
    BradleyFl
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    Sony - WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones - Silver The description said silver, what I got when I opened the box was black. To be completely honest I prefer the black. The headphones are extremely comfortable and feel light while you have them on. They have standard buttons for on/off/Bluetooth and noise canceling functions. The buttons, or really lack of buttons for all other functions, are a touch sensitive right ear piece. This function is so much better than physical buttons. Just a finger moving over the ear piece changes volume, skip forward, skip back, answer phone, pause, and play. When I first paired them with my phone I was a little taken aback by how loud they weren't. They played at a nice listening level but delivered no punch at all. I then paired them with my stereo, all the volume and punch I wanted was available. I attempted to pair them to both devices at the same time. They will not accept being paired to 2 devices at the same time. You have to pick one and use it. There is no need to un-pair and re-pair them, just disconnect device 1 and device 2 will be able to use them. I tried 3 different music apps on my phone (Android) and was just not happy with the overall sound volume and missing punch. I downloading the Sony App and did an update to the headphones that the App said they needed. The App is very helpful, full functionality is supported through the App. Within 5 minutes I had all the volume and punch I was expecting. They reproduce down to 25Hz cleanly, I am unable to test the high end because I can't hear it. The charging cord supplied is worthless, it's 7" long. Why even bother to put one in at that length. No charging adapter is supplied so you'll need to use the one from your phone. They come with a 1/8" headphone cord that's 4 feet long as well as an old style Aircraft adapter. Not sure why that's in there, maybe it's making a comeback in some other systems. When driven from the corded adapter they require no power. If you do turn them on you'll have noise canceling as well as the input from your stereo. But again, the corded input takes priority and your phone will be disconnected. The cord is also stereo only, if you want to use them as a headset with your phone you need to use Bluetooth. They are supplied with a zippered hard case and they fold up to fit. In my case, to get the best sound from my phone, it's required you use the App. Since the App adds so much functionality to them this is really not a drawback. The noise canceling function can be programmed from the App to suit what you're doing. The App also gives you information about the headphones, like battery level and software updates. These are now my daily use headphones because they quiet the room while giving you a beautiful warm listening experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    BUY THESE !

    Posted
    Travaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I buy most of my stuff here but I am going on a 15 hour flight to Australia and wanted them now. Another problem I have is I am hard of hearing and wear hearing aids. So if you put the headphones over the hearing aids think of buying the most expensive music player you can buy and plugging in a 98 cent speaker, sounds like crap. Most BT headphones are not loud enough to compensate for my hearing loss. Sony fixed it!! I can listen without my hearing aids and actually have to turn them down from full volume. I have got to listen to music and heard it like I used to know it, The highs, the lows, the voice, it almost brought tears to my eyes to be able to hear music like it was meant to be. The ability to adjust so many parameters thru the Sony app is truly amazing for me. For you folks that have no hearing difficulties be ready to be blown away. The noise cancellation is also amazing. Sony has brought Music back into my life. And to them I say thank you! Buy these!

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Travaz, We are glad that it's performance meets your standard. Thank you for choosing Sony. Regards, -Jay sony_US

  • Rating: 3 out of 5 stars

    Good But are they $350 Good

    Posted
    Ed1lover
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased 4 wireless headsets during the Holidays. The Sony M3 $350, Bose 35 II $299, Sennheiser HD1 $249, and Sennheiser PXC 550's $249. The good with the Sony's M3, the nose canceling was superior it was out of this world. The sound quality was also amazing and considering the fact that you can use the equalizer to adjust is just icing on top. They were also extremely comfortable, I think you would be just fine listening for extended hours. So with all of that goodness why did I take them back and go with The Sennheiser HD1''s. The Sony M3 touch pad was extremely frustrating, Sony needs to get that right especially at this price point, nothing should be frustrating. I think The Sennheiser PXC 550 touch pad was more responsive and just easier to use overall - Sony really needs to take note and make it more user friendly. The Build quality and look is cheap - I totally understand how plastic keeps the weight down etc however for almost $400 they could certainly upgrade the build quality and design. Finally the price- at that price point there should not be any flaws. For me to spend that much on headsets I should not feel any type of buyers remorse. For those reasons I purchased The Sennheiser HD1's which were on sale for $250. The HD1's don't get as loud and doesn't have the base of the Sony's but in my opinion it gives the purists sound. The HD's performance on all genres of music was simply amazing. The nose canceling on the HD's doesn't block out all the sound but it's just right for me - Sennheiser did something magical their. The Sony's M3 are good but for me they were not $350 good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Flying is now pleasant!

    Posted
    dscotta
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my first pair of noise-cancelling headphones, and I've only had them a short time. I used them on a plane trip crossing the US, and was very happy. With young kids two seats away, and being close to the engines, this normally would have been an unpleasant experience. They don't make it totally quiet, but even with no music playing you can barely hear your surroundings. The only thing that was uncomfortable for me was using the touch controls for volume. When trying to change the volume, I would constantly switch tracks. I'm sure this just takes some getting used to. After using the headphones for 5 1/2 hours or so, the headphones were still at 70%. The headphones were very comfortable to wear, although after about an hour you can feel the heat starting to build. I would just take them off for a couple of minutes and be good for another hour of listening. The sound quality is amazing. I'm one of those people who never knows the words to a song because I can never understand what they are saying. But with these headphones I felt like the vocals were so much more clear. Get a pair - you'll love them!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgraded from the WH-1000XM2

    Posted
    LargeGrapefruits
    • My Best Buy® Elite MemberElite Member

    I have had last years model, the M2, for a few months. They are phenomenal. Highly recommend. I upgraded to these new M3's after trying them on in the store. They fit my ears much better and more comfortable. Not that the M2s hurt, but after an hour or so, I feel they were squeezing my ear too much. M3s cover my ear completely. - For music quality, excellent like the M2s. I like bass and these deliver. The Sony app you can adjust EQ or use your own EQ app. - Noise cancelling - even better. And the M2's are amazing, even blocking out ambulance sirens. But M3's, even greater. I'm typing these with my crazy loud wash machine nearby, and I can just barely here it. If I take headphones off, I can barely hear any voices inside. - and finally......USB-C port! I hate those old micro ports that get jammed up after awhile. - My only complaint... Not Bluetooth 5....why Sony? Its been out for a year now and most phones come with 5 now. 5 has greater range and handles more data than 4.2. Good luck finding a pair. I purchased mine here on BB online, just have to keep checking few times per day, and don't hesitate. Although, if money is an issue. the M2 version from last year might be a great option if they are on sale or slightly used.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great pick for high-end consumer headphones!

    Posted
    TheTechNugget
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    For those who know me, it's certainly no mystery that I spend a lot of time reviewing personal audio products. I've written before about how the market space has exploded over the last several years, and even more recently remarked that it's getting harder and harder to find bad headphones and bad speakers. That's of course not to say bad headphones and bad speakers don't exist, especially at budget prices, but just like smart phones there are plenty of manufacturers that are succeeding in developing budget options for those people who really enjoy a good audio experience. And just like in the smartphone market, you still have the big players, like Bose, Sony, and Beats, who continue to sell products at the top end of most peoples' comfort zones. Some number of years ago, when Bose's QC line of over-the-ear headphones hit the market, people balked at the $350 price tag; I'm no stranger to spending top dollar for flagship products, my recently acquired iPhone X S Max is a testament to that. I've also had discussions recently with friends about the nature of audiophiles, and what they expect out of a great pair of headphones. I remember remarking that the Bose QC35s are an all-around great pair of headphones, even for those folks who are really picky about what they hear; the response to that was that true audio files would have a serious problem with my statement. But what we have to remember is that Sony and Bose and Beats aren't marketing toward audiophiles; but they're doing a great job converting more amateur listeners of music and watchers of movies into people that can tell the difference between good and bad when it comes to audio quality. My wife, who has on many occasions shared her discontent with my obsession over headphones and speakers, is a great example of that; she has been using my Sennheiser 598 SEs for the last couple of months. I once bought and returned a pair of Bose QC35s when they were originally released; the active noise canceling was a little bit too much for me to handle. Still, I've wanted to get back into that space and test out some great noise canceling headphones even though the negative pressure makes me motion sick. So, I jumped at the the opportunity to review the Sony WH-1000X M3wireless headphones, First and foremost, it's important to note that these headphones are a direct competitor to the Bose QC35s, and the finished product is definitely something to get excited about. The build is a largely plastic one, with soft and supple ear cups as well as a nice headband pad along the top. The design is minimalist at best, with only two buttons on the left ear cup (one for controlling power and one for controlling noise cancellation functions). There's an auxiliary input jack on the left ear cup as well, and the headphones can be used without power in the event that your battery runs out. The right ear cup sports a single USB type C port, and while I will get more into this later, the right ear cup is touch sensitive with an array of additional controls. The headband is extremely flexible, and the matte black design that's carried throughout the entire pair of headphones is extremely pleasing to the eyes. There's a mic on each ear cup as well. The ear cups turn inward and the headphones fold and collapse so that they can be easily stored in the provided carrying case. The carrying case has room to also store the USB charging cable, an auxiliary input cord and an airplane headphone adapter which are all included. While the included auxiliary cable was not of a particularly high quality, it will definitely do the trick since you're going to be using these wirelessly most of the time. The carrying case itself is a clamshell style case providing protection for the headphones and has a soft fabric on the inside to protect the headphones from scrathes; it's a full zippered enclosure with a mesh pocket on the back for carrying additional cables if you prefer. The case itself on the outside has a dark denim look which is also pleasing to the eyes. In terms of comfort, the Sony WH-1000X M3s feel as nice as they look. Weighing in at just over 250 grams, they're extremely lightweight but still provide great flexibility and comfort during wear; even during long sessions of listening there's no wearing fatigue along the top of the head or at the jawline. And, because the design allows the ear cups to be folded inward, they're extremely comfortable to wear around the neck if you'ren't using them. I will admit, they can get a little warm, but that's nothing new for over-ear headphones; I would not pick these as great headphones to wear at the gym, but in a more relaxed setting they're extremely comfortable. The packaging touts a 30-hour battery, which of course is going to be different based on your volume and noise canceling adjustments, and I found that the battery does last well over 20 hours during my testing under normal use. They are also quick charge capable, providing five hours of playback time with only a 10-minute charge. I also want to point out how excited I'm that these headphones charge with the USB Type-C cable and not micro USB like so many other headphones that are still being released today. Sadly, they only have Bluetooth version 4.2, and not version 5 like some other flagship headphones. In terms of performance, and in short, these are the first over-ear headphones that I think truly give the Bose QC35s a run for their money. The sound profile right out-of-the-box is very flat, and is probably intended to be that way. The headphones allow you to toggle between active noise canceling, noise pass-through, and passive noise canceling with no modification to your audio. For the purpose of this review, audio quality was assessed with no active noise cancellation. I'm no stranger to Sony's line of extra bass products, which certainly accomplish providing a great audio experience with fantastic bass; it's clear that Sony has brought some of that technology into the WH-1000X M3s, as the low-end capabilities of these headphones strike a nice balance between bass lover and acoustic appreciation. The mids offer exactly what you would expect, and in some cases, this is where these headphones shine most. Vocal and acoustic tracks have an almost live feeling, sometimes even raw. Sony also does a great job with the highs on these headphones, where even at 100% volume there's no crass separation in cymbal crashes and other high-frequency sounds. The performance of these headphones out of the box, though, is only enhanced by the Sony companion app available for iOS and Android. Among all of the products that I've reviewed and all of the companion apps that go with them, Sony's Headphone Connect app continues to provide among the best user experience and simplest interface. The app allows you access to a basic equalizer, as well as adjustments for soundstage and noise canceling options. Settings adjusted within the app take place real-time on the headphones, and are stored so you don't have to reset them every time you power them on. As I mentioned before, one of the great features of these headphones is the touch-sensitive controls located on the right ear cup. A swipe up or a swipe down on the ear cup will adjust the volume, while swipes forward and back allow for track seek and track skip. Double tapping the right ear cup will play or pause your music as well as answer phone calls, and covering the right ear cup with your palm will lower music volume and let through ambient noise; this can be especially helpful in a busy office environment with frequent interruptions. There's really only one thing that I don't like about these headphones, and that's how warm my ears get if I'm doing even the most basic physical task like folding laundry. That's by no means a deal-breaker, though, because all over-ear headphones that provide great passive noise cancellation like the WH-1000X M3s have that same characteristic, including Bose's QC35s. At a retail price of $350, these are by no means cheap, but there are cases where you get what you pay for and this is one of them. Now, whether or not it's appropriate that high-end consumer headphones (not audiophile studio headphones) are commonly sold between $300 and $400, compared to the competition the Sony headphones hold up well. Between great battery life, quick charge capability, the great minimalist design, USB Type-C, and a super comfortable wearing experience, there's no reason to think that anybody would be disappointed with these headphones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Noise Cancelling-Other Weaknesses

    Posted
    MiamiOne

    I own Bose QC25's, but they are not wireless. Was about to purchase the QC35, when the Sony ...XM3, came on the scene. Made the purchase two days ago. Noticed immediately the following- The build quality (trying to make them superlight) felt poor and cheap. I wouldn't dare let them drop on the floor. Bluetooth- It took several times to get them to connect to my bluetooth device. Also, I could not get them to connect to more than one device at a time (my cheap bluetooth earbuds and headphones do that with no problem). Lastly, when I gave them the 'lawnmower' test, they not only didn't mute out the sound as well as my QC25's, but the music sound kept breaking up from my phone, which was just in my pocket. Nor, could I hear the music clearly or loudly. The music sounded like it was in a recessed tunnel, with the lawnmower running. Now here's the good thing. The sound quality (high and lows) was definitely superior to my QC25's (the bass was punchier, without being booming). Also I did a test in front of the loud tv, switching between them and the QC25's. The QC25's did a great job muting the tv, but I could clearly hear what was being broadcast. The Sony . . XM3's were so good, that although I could hear that the broadcasters were talking (a very low mumble sound), I really could NOT hear what they are saying. Last of all, I could NOT get comfortable with the touch gestures method of controlling them. When I tried to control volume (swiping up and down), I kept changing tracks instead. When I tried to control the tracks, sometimes it would work, sometimes I changed the volume. I want my buttons back. So I'm returning these today and getting the QC35's, which I know will be even better than the QC25's, I have. Bottomline-Great headphones, which I'm sure would be great for travel. Just not for me at that price. I want Bose build quality.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    They Live up to the Hype

    Posted
    TravisJ
    • Tech Insider NetworkTech Insider Network

    Without a doubt the most comfortable and best noise canceling headphones I've ever used. I've used these almost all day at work, in an office, in a manufacturing environment. Typically I've to turn the music up loud on my wired ear buds to drown out the rattle of the conveyor belts in the background. With the noise canceling on, music off, I can barely make out any sounds at all wearing the Sony WH-1000XM3's. Pros: -Amazing noise canceling. There is a dedicated physical button that allows you to switch between noise canceling, ambient noise, and noise canceling off. The ambient noise allows some sounds through. It seems like the louder the sound it, the more likely it is to be passed through to the headphones. With it off, sounds are still a bit muffled. -Sound is crisp and customizable. You take for granted how outside noises can affect the clarity and crispness of what you're listening to. I've used the app that can be downloaded for free from the app store to increase the bass and customize the headphones to my personal use. The app is pretty easy to use and makes connecting the headphones and registering them pretty painless. -All day comfort. I sported these on and off all day at the office, wearing them about 80% of the time during my 8 ? hour day. No fatigue on the ears or the crown of the head, where others tend to bother me. -30 Hour Battery. Rated for 30 hours of noise canceling use. I find it hard not to charge them just out of habit. They haven't *needed* a charging since I've had them. -Very nice carrying case. The case comes with a audio to audio cable (one end is at a 90 degree). Also included is a very short USB A to USB C charging cable, as well as an airplane adapter (has the two audio plugs side by side). The headphones fold to fit in the case and the quality feels premium. -Light weight and stylish. With the battery life being phenomenal, you would expect a hefty battery and a large enclosure. That's not the case. These are light weight and slim enough that you don't look like you're directing air traffic. -Touch Controls Keep the Design Looking Sleek. I'll admit, I skipped the literature, so it took me a minute to figure out the touch controls. Sliding from the middle out will activate whichever function you're trying to achieve. Double tapping the center pauses/plays. Double tap and hold will activate smart assistant if you're connected to a smart phone. -Holding your hand over the muff to "Listen" is amazing. I use this feature quite often since I've office mates. It seems like the microphones normally used to help with noise canceling will pass on the ambient noise. This is extremely useful if you need to listen to a quick announcement or need to ask or answer a quick question. Cons: -Ridiculously short charging cable. The charge cable is about 3" in length. There is no convenient way to connect these to any laptop or wall plug without it hanging or being in the way. I just use a longer one that I use for my switch. Other Thoughts: -I wish the controls could be customized. I feel a bit silly putting my hand on the earmuff to allow sound to pass through. Would be nice if you had the option that when you pause the music, sound automatically passed through. -I would like to be able to tap the noise canceling button to turn on or off. I'ven't found the ambient noise setting to allow enough sound through to be useful. Simply on or off would be more beneficial to me. Final Thoughts: If you're looking for the best noise canceling headphones, these are probably contending for the #1 spot. You're getting top notch noise canceling, customizable sound, all day comfort without having to charge, all the while looking stylish. You get what you pay for with these headphones.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    NOT a Bose QC 35 II killer... serious audio issues

    Posted
    Grooykeys
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Let me start by saying thatI am an audio professional and I love Sony products. I also own the previous version, the mx2 and love them. I had high hopes for the mx3s and had to return them because of the way they reproduce the low end. The low end punch is over-exaggerated, around the frequency where a kick drum is. So these cans are base-heavy like Apple's Beats. But that's not the problem. The problem is that when you're listening at around 80-90% volume, the low end starts to bottom out and it creates a blown-out sound with every hit of the kick drum. Especially in rock or metal where the kick drum is there for punch and not low subs as in Hip-Hop. Anything under 60 Hz sounds fine. This phenomenon stops when the ANS is turned off.... then the cans sound great. So it's an issue with the ANS, mics and algorithm... which is why you buy these in the first place. I was able to alleviate the issue with the Sony iPhone app by completely turning the 'clear bass' off. but then it lost too much low end. And so I would have to keep going back to the app the the song changed to keep adjusting the bass so it wouldn't crap out the low end. And it takes three steps in the app to get to the clear bass slider. Also, when ANS turned on and you're riding in a bus or airport shuttle, any little bump sets off the ANC and makes a weird (joggling) sound that drives you nuts, sound like the drivers are lose inside the cans All the above was the deal breaker for me and back to the store they went. So instead, I bought the Bose QC 35 ii and they blew the Sony mx3 out of the water. There were everything I hoped the mx3 would be. Tight, accurate low-end and great sound through-out the spectrum at every volume. Theres just a magic sound to them where as the mx3 were all over the place sonically. It was actually fatiguing to use them with music. The ANS on the Sonys is superior as far as cutting outside noise, but I would rather have better audio quality. The battery life is killer on the Sonys and I love the fast charge. However, after wearing the xm3 for an hour or so I stated to get sweaty ears and started fidgeting with them and just wanted to pull them off. Something about the sound also fatigued my ears. With the Bose QC 35 II, I forget they were even on at times. I have flown many times with the xm2s and loved the ability to cup your hand over the ear piece to mute the music and talk to the flight attendant, but eventually I just started taking one ear off instead to talk because they could see I was trying to talk, as opposed to holding my hand over my ear. The Sonys system of swiping the ear cup takes time to get used to and so I just didn't take the time I guess. the Bose has physical buttons which is a no brainer. way simpler. I admire what sony was attempting here but they have a lot of bugs to fix in their ANC and low end. SO Bose is still the indiputed king in the arena. 2 out of 5 starts because only 2 out of 5 songs sounded good on them.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    World Class Noise Canceling Headphones!

    Posted
    Cupra
    • Tech Insider NetworkTech Insider Network

    These Sony WH-1000XM3 Noise Canceling headphones are truly exceptional. They are well built, incredibly comfortable and the battery life is a superb 30 hours. And with that, if you plug them in to charge for 10 mins, you get an additional 5 hours of life out of them. Way to go Sony! I have a pair of the leading competition to this new offering from Sony, which I used on a recent trip to Iceland. When I first put these Sony headphones on and turned on the noise canceling function, it was like how I imagine sticking your head into a vacuum in space. It was almost complete silence, unlike the competition! Turned on my 'goto' when using new headphones, Disturbed's version of 'The Sound of Silence'. It has a range of lows, highs, bass, heavy guitar and clean crisp vocals. To start with, it sounded 'ok'. But after turning on the Sony Headphones Connect app, there is a variety of controls in there that amp the sound up no end. Adaptive Sound Control: detects how you are using the headphones, if you are siting, standing, running etc and adjusts the noice canceling function appropriately. Ambient Sound Control: A manual versions of the above, allows you to focus on voice and mute out ambient sound. Noise Canceling Optimizer: Runs a routine with the headphones on your head, measures atmospheric pressure and adjusts the sounds based on your wearing preference. Sound Position Control: You are able to adjust where the sound field comes from around your head. This one stumbled me a little, as I get making the sounds a little more spatial, above you or in front of you, but you have control to position the sound to the front left, front right, rear left and rear right individually, not sure when you would use that. Sound (VPT): This gives you the opportunity to enhance the sound using preset parameters, including Arena, Club, Outdoor Stage, and Concert Hall. Equalizer: Allows custom adjustment of the Clear Bass signal and also 5 sound equalizers to fine tune the sound to your liking. Sound Quality Mode: You can choose a priority based on sound quality or a stable connection to your music source. DSEE HX: This Digital Sound Enhancement Engine enables you to be able to listen to your music library in near High Resolution Audio thanks to some clever monkeying around the Sony engineers came up with! Function of the Ambient button: You can configure this button to change the ambient sound of the headphones or control Google Assistant. Auto Power Off: You can adjust the time that elapses between non-use of the headphones and when they power down to conserve battery life. Overall, once the app is configured to your liking and your sound preferences, these headphones deliver clear vocals, nice punchy bass even when not turned up loud at all, and the noise canceling functionality beats the traditional front runner! And the trick up it's sleeve, the right hand ear cup is touch sensitive. Swipe up to turn up the volume, down to turn the volume down, swipe in front of you to advance a track and back to rewind. Double tap pauses, a second double tap resumes your music. A long press in the center activates Siri or Google Assistant and best of all, if you cup your whole hand over the right cup, your music fades down, noise cancelation stops, and the ambient volume kicks in, meaning you can hear the voices around you, amplified into the headphones, without the need to take the headphones off at all. Remove your hand from the cup and they go back to playing music at the volume you had set, with the noise canceling functionality back in place. Truly remarkable technology. Absolutely love these headphones. They are now my goto headphones that I carry into work every day!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    In a word, wow

    Posted
    NotBobMontgomery
    • Tech Insider NetworkTech Insider Network

    These headphones are, quite simply, remarkable. Using the Sony headphone app, pairing is simple and fast. The app also allows tailoring of the sound and surround effects. Additionally, it will automatically adjust the baseline settings based on where you're, how the headphones fit on your head, any obstructions (like long hair), and Sony recommends you rerun this when conditions change significantly. One of the measurements it takes is air pressure, which means if you're planning to use them both at home and in the air, you may need to rerun it when each time. Or, if you're like me and go from 2300m to 0m above sea level every week, you'll want to adjust them each time; at least you'll if you want optimal sound. And, finally, the app allows you to control the Clear Bass and listener position. @@@@@@@@ More under sound. @@@@@@@ Charging with the included USB-C cable is also fast - the claim of a five hour charge in five minutes may be an understatement. I don't know how long the charge will last, but it's clearly far longer than my flights around the U.S., and today it has lasted not just through my flights, but also a seven hour delay at the airport. The headphones are comfortable and easy to adjust to fit. The included case is reasonably compact, but like any over-ear headphones will take up some luggage space. Controls are invisible but simple. Two buttons on the left ear cup for power and noise cancelation. The unmarked right cup uses a series of gestures - tap twice to answer or hang up the phone, same two taps to pause or start audio. Swipe right or left to skip tracks, up or down for volume. The funniest looking motion is using your palm to make a circular motion - this pauses your audio source, turns off noise cancellation, and activates the external mics - handy for responding to a quick question, say from a flight attendant. Removing your palm resturns you to the previous mode. In addition to a very clear Bluetooth connection, the XM3 comes with a standard mini-headphone cord to plug into other devices - laptop, airline entertainment system, your stereo, etc. This is a very convenient feature, making these headphones quite versatile. Noise cancellation is remarkable. Most noise cancellation systems are great at blocking continuous noises (think engine drone), bad at blocking sudden noises (think crying babies). This is the first noise cancellation I've used that effectively blocks both. Walking through an airport with the system on, I could see lips moving but heard no conversations. What I've left to the end is the sound. These headphones sound remarkable. They have a wide frequency response, with a smooth, continuous profile. There are no muddied frequencies, no unexpected drops or emphasis. The sound field is wide, with distinct separation. The aforementioned Clear Bass allows crisp base emphasis (or de-emphasis) without distortion. The listener position allows you to select where you appear to be relative to the sound - front, rear, center, right, left. Yes, they are expensive, but when you consider their fast charging, long battery life, simple controls, outstanding noise cancellation, and amazing sound, they feel like a bargain. Again, wow.

    I would recommend this to a friend