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Sony - WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones with Google Assistant - Black-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 272 reviews

92%
would recommend to a friend

Expert rating

Rating 4.7 out of 5 stars with 14 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-17 of 17 Reviews mentioning:
  • Rating: 3 out of 5 stars

    Not Enough Volume

    Posted
    SB302
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great noise cancelling but that's about it. I don't think they're worth $350. Not enough volume for me. I'm seriously considering returning. Them

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Headphones

    Posted
    RIPPN8R
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I originally bought the Bose QII 35's, but returned them and purchased these.Better sound, and doesn't distort on deep base. App has way more functionality and they sound amazing. Only reason not 5 stars. The touch controls can be a little frustrating many times I have tried to fast forward or turn up volume and it doesn't respond, or thinks I pushed to stop.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great except for popping

    Posted
    snorton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great headphones, good sound and noise cancellation. Headphones developed a popping in the left earcup. It only does it in a louder environment under full NC. Going to return for a new pair, hopefully they wont do it! Less then a month old

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Truly, the benchmark

    Posted
    Bryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I work in a large open space with mechanical noise, phones, and a cacophony of loud voices. These conditions make it difficult to concentrate so I've tried all the ANC headphones. I've also tried many noise isolation headphones (including the goofiest looking ones) and these Sony WH-1000XM3 headphones are so good that it is almost perfectly quiet (even when not playing music). I don't seem to get fatigued with sound pressure or with the fit. The controls work very well for me. The iPhone app had some issues but I was able to get it working. I'm not an audiophile but the sound quality seems excellent to me especially given the entire feature set and reasonable price point.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headphones

    Posted
    BradleyFl
    • Tech Insider NetworkTech Insider Network

    Sony - WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones - Silver The description said silver, what I got when I opened the box was black. To be completely honest I prefer the black. The headphones are extremely comfortable and feel light while you have them on. They have standard buttons for on/off/Bluetooth and noise canceling functions. The buttons, or really lack of buttons for all other functions, are a touch sensitive right ear piece. This function is so much better than physical buttons. Just a finger moving over the ear piece changes volume, skip forward, skip back, answer phone, pause, and play. When I first paired them with my phone I was a little taken aback by how loud they weren't. They played at a nice listening level but delivered no punch at all. I then paired them with my stereo, all the volume and punch I wanted was available. I attempted to pair them to both devices at the same time. They will not accept being paired to 2 devices at the same time. You have to pick one and use it. There is no need to un-pair and re-pair them, just disconnect device 1 and device 2 will be able to use them. I tried 3 different music apps on my phone (Android) and was just not happy with the overall sound volume and missing punch. I downloading the Sony App and did an update to the headphones that the App said they needed. The App is very helpful, full functionality is supported through the App. Within 5 minutes I had all the volume and punch I was expecting. They reproduce down to 25Hz cleanly, I am unable to test the high end because I can't hear it. The charging cord supplied is worthless, it's 7" long. Why even bother to put one in at that length. No charging adapter is supplied so you'll need to use the one from your phone. They come with a 1/8" headphone cord that's 4 feet long as well as an old style Aircraft adapter. Not sure why that's in there, maybe it's making a comeback in some other systems. When driven from the corded adapter they require no power. If you do turn them on you'll have noise canceling as well as the input from your stereo. But again, the corded input takes priority and your phone will be disconnected. The cord is also stereo only, if you want to use them as a headset with your phone you need to use Bluetooth. They are supplied with a zippered hard case and they fold up to fit. In my case, to get the best sound from my phone, it's required you use the App. Since the App adds so much functionality to them this is really not a drawback. The noise canceling function can be programmed from the App to suit what you're doing. The App also gives you information about the headphones, like battery level and software updates. These are now my daily use headphones because they quiet the room while giving you a beautiful warm listening experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    BUY THESE !

    Posted
    Travaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I buy most of my stuff here but I am going on a 15 hour flight to Australia and wanted them now. Another problem I have is I am hard of hearing and wear hearing aids. So if you put the headphones over the hearing aids think of buying the most expensive music player you can buy and plugging in a 98 cent speaker, sounds like crap. Most BT headphones are not loud enough to compensate for my hearing loss. Sony fixed it!! I can listen without my hearing aids and actually have to turn them down from full volume. I have got to listen to music and heard it like I used to know it, The highs, the lows, the voice, it almost brought tears to my eyes to be able to hear music like it was meant to be. The ability to adjust so many parameters thru the Sony app is truly amazing for me. For you folks that have no hearing difficulties be ready to be blown away. The noise cancellation is also amazing. Sony has brought Music back into my life. And to them I say thank you! Buy these!

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Travaz, We are glad that it's performance meets your standard. Thank you for choosing Sony. Regards, -Jay sony_US

  • Rating: 5 out of 5 stars

    Upgraded from the WH-1000XM2

    Posted
    LargeGrapefruits
    • My Best Buy® Elite MemberElite Member

    I have had last years model, the M2, for a few months. They are phenomenal. Highly recommend. I upgraded to these new M3's after trying them on in the store. They fit my ears much better and more comfortable. Not that the M2s hurt, but after an hour or so, I feel they were squeezing my ear too much. M3s cover my ear completely. - For music quality, excellent like the M2s. I like bass and these deliver. The Sony app you can adjust EQ or use your own EQ app. - Noise cancelling - even better. And the M2's are amazing, even blocking out ambulance sirens. But M3's, even greater. I'm typing these with my crazy loud wash machine nearby, and I can just barely here it. If I take headphones off, I can barely hear any voices inside. - and finally......USB-C port! I hate those old micro ports that get jammed up after awhile. - My only complaint... Not Bluetooth 5....why Sony? Its been out for a year now and most phones come with 5 now. 5 has greater range and handles more data than 4.2. Good luck finding a pair. I purchased mine here on BB online, just have to keep checking few times per day, and don't hesitate. Although, if money is an issue. the M2 version from last year might be a great option if they are on sale or slightly used.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great pick for high-end consumer headphones!

    Posted
    TheTechNugget
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    For those who know me, it's certainly no mystery that I spend a lot of time reviewing personal audio products. I've written before about how the market space has exploded over the last several years, and even more recently remarked that it's getting harder and harder to find bad headphones and bad speakers. That's of course not to say bad headphones and bad speakers don't exist, especially at budget prices, but just like smart phones there are plenty of manufacturers that are succeeding in developing budget options for those people who really enjoy a good audio experience. And just like in the smartphone market, you still have the big players, like Bose, Sony, and Beats, who continue to sell products at the top end of most peoples' comfort zones. Some number of years ago, when Bose's QC line of over-the-ear headphones hit the market, people balked at the $350 price tag; I'm no stranger to spending top dollar for flagship products, my recently acquired iPhone X S Max is a testament to that. I've also had discussions recently with friends about the nature of audiophiles, and what they expect out of a great pair of headphones. I remember remarking that the Bose QC35s are an all-around great pair of headphones, even for those folks who are really picky about what they hear; the response to that was that true audio files would have a serious problem with my statement. But what we have to remember is that Sony and Bose and Beats aren't marketing toward audiophiles; but they're doing a great job converting more amateur listeners of music and watchers of movies into people that can tell the difference between good and bad when it comes to audio quality. My wife, who has on many occasions shared her discontent with my obsession over headphones and speakers, is a great example of that; she has been using my Sennheiser 598 SEs for the last couple of months. I once bought and returned a pair of Bose QC35s when they were originally released; the active noise canceling was a little bit too much for me to handle. Still, I've wanted to get back into that space and test out some great noise canceling headphones even though the negative pressure makes me motion sick. So, I jumped at the the opportunity to review the Sony WH-1000X M3wireless headphones, First and foremost, it's important to note that these headphones are a direct competitor to the Bose QC35s, and the finished product is definitely something to get excited about. The build is a largely plastic one, with soft and supple ear cups as well as a nice headband pad along the top. The design is minimalist at best, with only two buttons on the left ear cup (one for controlling power and one for controlling noise cancellation functions). There's an auxiliary input jack on the left ear cup as well, and the headphones can be used without power in the event that your battery runs out. The right ear cup sports a single USB type C port, and while I will get more into this later, the right ear cup is touch sensitive with an array of additional controls. The headband is extremely flexible, and the matte black design that's carried throughout the entire pair of headphones is extremely pleasing to the eyes. There's a mic on each ear cup as well. The ear cups turn inward and the headphones fold and collapse so that they can be easily stored in the provided carrying case. The carrying case has room to also store the USB charging cable, an auxiliary input cord and an airplane headphone adapter which are all included. While the included auxiliary cable was not of a particularly high quality, it will definitely do the trick since you're going to be using these wirelessly most of the time. The carrying case itself is a clamshell style case providing protection for the headphones and has a soft fabric on the inside to protect the headphones from scrathes; it's a full zippered enclosure with a mesh pocket on the back for carrying additional cables if you prefer. The case itself on the outside has a dark denim look which is also pleasing to the eyes. In terms of comfort, the Sony WH-1000X M3s feel as nice as they look. Weighing in at just over 250 grams, they're extremely lightweight but still provide great flexibility and comfort during wear; even during long sessions of listening there's no wearing fatigue along the top of the head or at the jawline. And, because the design allows the ear cups to be folded inward, they're extremely comfortable to wear around the neck if you'ren't using them. I will admit, they can get a little warm, but that's nothing new for over-ear headphones; I would not pick these as great headphones to wear at the gym, but in a more relaxed setting they're extremely comfortable. The packaging touts a 30-hour battery, which of course is going to be different based on your volume and noise canceling adjustments, and I found that the battery does last well over 20 hours during my testing under normal use. They are also quick charge capable, providing five hours of playback time with only a 10-minute charge. I also want to point out how excited I'm that these headphones charge with the USB Type-C cable and not micro USB like so many other headphones that are still being released today. Sadly, they only have Bluetooth version 4.2, and not version 5 like some other flagship headphones. In terms of performance, and in short, these are the first over-ear headphones that I think truly give the Bose QC35s a run for their money. The sound profile right out-of-the-box is very flat, and is probably intended to be that way. The headphones allow you to toggle between active noise canceling, noise pass-through, and passive noise canceling with no modification to your audio. For the purpose of this review, audio quality was assessed with no active noise cancellation. I'm no stranger to Sony's line of extra bass products, which certainly accomplish providing a great audio experience with fantastic bass; it's clear that Sony has brought some of that technology into the WH-1000X M3s, as the low-end capabilities of these headphones strike a nice balance between bass lover and acoustic appreciation. The mids offer exactly what you would expect, and in some cases, this is where these headphones shine most. Vocal and acoustic tracks have an almost live feeling, sometimes even raw. Sony also does a great job with the highs on these headphones, where even at 100% volume there's no crass separation in cymbal crashes and other high-frequency sounds. The performance of these headphones out of the box, though, is only enhanced by the Sony companion app available for iOS and Android. Among all of the products that I've reviewed and all of the companion apps that go with them, Sony's Headphone Connect app continues to provide among the best user experience and simplest interface. The app allows you access to a basic equalizer, as well as adjustments for soundstage and noise canceling options. Settings adjusted within the app take place real-time on the headphones, and are stored so you don't have to reset them every time you power them on. As I mentioned before, one of the great features of these headphones is the touch-sensitive controls located on the right ear cup. A swipe up or a swipe down on the ear cup will adjust the volume, while swipes forward and back allow for track seek and track skip. Double tapping the right ear cup will play or pause your music as well as answer phone calls, and covering the right ear cup with your palm will lower music volume and let through ambient noise; this can be especially helpful in a busy office environment with frequent interruptions. There's really only one thing that I don't like about these headphones, and that's how warm my ears get if I'm doing even the most basic physical task like folding laundry. That's by no means a deal-breaker, though, because all over-ear headphones that provide great passive noise cancellation like the WH-1000X M3s have that same characteristic, including Bose's QC35s. At a retail price of $350, these are by no means cheap, but there are cases where you get what you pay for and this is one of them. Now, whether or not it's appropriate that high-end consumer headphones (not audiophile studio headphones) are commonly sold between $300 and $400, compared to the competition the Sony headphones hold up well. Between great battery life, quick charge capability, the great minimalist design, USB Type-C, and a super comfortable wearing experience, there's no reason to think that anybody would be disappointed with these headphones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Noise Cancelling-Other Weaknesses

    Posted
    MiamiOne

    I own Bose QC25's, but they are not wireless. Was about to purchase the QC35, when the Sony ...XM3, came on the scene. Made the purchase two days ago. Noticed immediately the following- The build quality (trying to make them superlight) felt poor and cheap. I wouldn't dare let them drop on the floor. Bluetooth- It took several times to get them to connect to my bluetooth device. Also, I could not get them to connect to more than one device at a time (my cheap bluetooth earbuds and headphones do that with no problem). Lastly, when I gave them the 'lawnmower' test, they not only didn't mute out the sound as well as my QC25's, but the music sound kept breaking up from my phone, which was just in my pocket. Nor, could I hear the music clearly or loudly. The music sounded like it was in a recessed tunnel, with the lawnmower running. Now here's the good thing. The sound quality (high and lows) was definitely superior to my QC25's (the bass was punchier, without being booming). Also I did a test in front of the loud tv, switching between them and the QC25's. The QC25's did a great job muting the tv, but I could clearly hear what was being broadcast. The Sony . . XM3's were so good, that although I could hear that the broadcasters were talking (a very low mumble sound), I really could NOT hear what they are saying. Last of all, I could NOT get comfortable with the touch gestures method of controlling them. When I tried to control volume (swiping up and down), I kept changing tracks instead. When I tried to control the tracks, sometimes it would work, sometimes I changed the volume. I want my buttons back. So I'm returning these today and getting the QC35's, which I know will be even better than the QC25's, I have. Bottomline-Great headphones, which I'm sure would be great for travel. Just not for me at that price. I want Bose build quality.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    They Live up to the Hype

    Posted
    TravisJ
    • Tech Insider NetworkTech Insider Network

    Without a doubt the most comfortable and best noise canceling headphones I've ever used. I've used these almost all day at work, in an office, in a manufacturing environment. Typically I've to turn the music up loud on my wired ear buds to drown out the rattle of the conveyor belts in the background. With the noise canceling on, music off, I can barely make out any sounds at all wearing the Sony WH-1000XM3's. Pros: -Amazing noise canceling. There is a dedicated physical button that allows you to switch between noise canceling, ambient noise, and noise canceling off. The ambient noise allows some sounds through. It seems like the louder the sound it, the more likely it is to be passed through to the headphones. With it off, sounds are still a bit muffled. -Sound is crisp and customizable. You take for granted how outside noises can affect the clarity and crispness of what you're listening to. I've used the app that can be downloaded for free from the app store to increase the bass and customize the headphones to my personal use. The app is pretty easy to use and makes connecting the headphones and registering them pretty painless. -All day comfort. I sported these on and off all day at the office, wearing them about 80% of the time during my 8 ? hour day. No fatigue on the ears or the crown of the head, where others tend to bother me. -30 Hour Battery. Rated for 30 hours of noise canceling use. I find it hard not to charge them just out of habit. They haven't *needed* a charging since I've had them. -Very nice carrying case. The case comes with a audio to audio cable (one end is at a 90 degree). Also included is a very short USB A to USB C charging cable, as well as an airplane adapter (has the two audio plugs side by side). The headphones fold to fit in the case and the quality feels premium. -Light weight and stylish. With the battery life being phenomenal, you would expect a hefty battery and a large enclosure. That's not the case. These are light weight and slim enough that you don't look like you're directing air traffic. -Touch Controls Keep the Design Looking Sleek. I'll admit, I skipped the literature, so it took me a minute to figure out the touch controls. Sliding from the middle out will activate whichever function you're trying to achieve. Double tapping the center pauses/plays. Double tap and hold will activate smart assistant if you're connected to a smart phone. -Holding your hand over the muff to "Listen" is amazing. I use this feature quite often since I've office mates. It seems like the microphones normally used to help with noise canceling will pass on the ambient noise. This is extremely useful if you need to listen to a quick announcement or need to ask or answer a quick question. Cons: -Ridiculously short charging cable. The charge cable is about 3" in length. There is no convenient way to connect these to any laptop or wall plug without it hanging or being in the way. I just use a longer one that I use for my switch. Other Thoughts: -I wish the controls could be customized. I feel a bit silly putting my hand on the earmuff to allow sound to pass through. Would be nice if you had the option that when you pause the music, sound automatically passed through. -I would like to be able to tap the noise canceling button to turn on or off. I'ven't found the ambient noise setting to allow enough sound through to be useful. Simply on or off would be more beneficial to me. Final Thoughts: If you're looking for the best noise canceling headphones, these are probably contending for the #1 spot. You're getting top notch noise canceling, customizable sound, all day comfort without having to charge, all the while looking stylish. You get what you pay for with these headphones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    World Class Noise Canceling Headphones!

    Posted
    Cupra
    • Tech Insider NetworkTech Insider Network

    These Sony WH-1000XM3 Noise Canceling headphones are truly exceptional. They are well built, incredibly comfortable and the battery life is a superb 30 hours. And with that, if you plug them in to charge for 10 mins, you get an additional 5 hours of life out of them. Way to go Sony! I have a pair of the leading competition to this new offering from Sony, which I used on a recent trip to Iceland. When I first put these Sony headphones on and turned on the noise canceling function, it was like how I imagine sticking your head into a vacuum in space. It was almost complete silence, unlike the competition! Turned on my 'goto' when using new headphones, Disturbed's version of 'The Sound of Silence'. It has a range of lows, highs, bass, heavy guitar and clean crisp vocals. To start with, it sounded 'ok'. But after turning on the Sony Headphones Connect app, there is a variety of controls in there that amp the sound up no end. Adaptive Sound Control: detects how you are using the headphones, if you are siting, standing, running etc and adjusts the noice canceling function appropriately. Ambient Sound Control: A manual versions of the above, allows you to focus on voice and mute out ambient sound. Noise Canceling Optimizer: Runs a routine with the headphones on your head, measures atmospheric pressure and adjusts the sounds based on your wearing preference. Sound Position Control: You are able to adjust where the sound field comes from around your head. This one stumbled me a little, as I get making the sounds a little more spatial, above you or in front of you, but you have control to position the sound to the front left, front right, rear left and rear right individually, not sure when you would use that. Sound (VPT): This gives you the opportunity to enhance the sound using preset parameters, including Arena, Club, Outdoor Stage, and Concert Hall. Equalizer: Allows custom adjustment of the Clear Bass signal and also 5 sound equalizers to fine tune the sound to your liking. Sound Quality Mode: You can choose a priority based on sound quality or a stable connection to your music source. DSEE HX: This Digital Sound Enhancement Engine enables you to be able to listen to your music library in near High Resolution Audio thanks to some clever monkeying around the Sony engineers came up with! Function of the Ambient button: You can configure this button to change the ambient sound of the headphones or control Google Assistant. Auto Power Off: You can adjust the time that elapses between non-use of the headphones and when they power down to conserve battery life. Overall, once the app is configured to your liking and your sound preferences, these headphones deliver clear vocals, nice punchy bass even when not turned up loud at all, and the noise canceling functionality beats the traditional front runner! And the trick up it's sleeve, the right hand ear cup is touch sensitive. Swipe up to turn up the volume, down to turn the volume down, swipe in front of you to advance a track and back to rewind. Double tap pauses, a second double tap resumes your music. A long press in the center activates Siri or Google Assistant and best of all, if you cup your whole hand over the right cup, your music fades down, noise cancelation stops, and the ambient volume kicks in, meaning you can hear the voices around you, amplified into the headphones, without the need to take the headphones off at all. Remove your hand from the cup and they go back to playing music at the volume you had set, with the noise canceling functionality back in place. Truly remarkable technology. Absolutely love these headphones. They are now my goto headphones that I carry into work every day!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    In a word, wow

    Posted
    NotBobMontgomery
    • Tech Insider NetworkTech Insider Network

    These headphones are, quite simply, remarkable. Using the Sony headphone app, pairing is simple and fast. The app also allows tailoring of the sound and surround effects. Additionally, it will automatically adjust the baseline settings based on where you're, how the headphones fit on your head, any obstructions (like long hair), and Sony recommends you rerun this when conditions change significantly. One of the measurements it takes is air pressure, which means if you're planning to use them both at home and in the air, you may need to rerun it when each time. Or, if you're like me and go from 2300m to 0m above sea level every week, you'll want to adjust them each time; at least you'll if you want optimal sound. And, finally, the app allows you to control the Clear Bass and listener position. (More under sound.) Charging with the included USB-C cable is also fast - the claim of a five hour charge in five minutes may be an understatement. I don't know how long the charge will last, but it's clearly far longer than my flights around the U.S., and today it has lasted not just through my flights, but also a seven hour delay at the airport. The headphones are comfortable and easy to adjust to fit. The included case is reasonably compact, but like any over-ear headphones will take up some luggage space. Controls are invisible but simple. Two buttons on the left ear cup for power and noise cancelation. The unmarked right cup uses a series of gestures - tap twice to answer or hang up the phone, same two taps to pause or start audio. Swipe right or left to skip tracks, up or down for volume. The funniest looking motion is using your palm to make a circular motion - this pauses your audio source, turns off noise cancellation, and activates the external mics - handy for responding to a quick question, say from a flight attendant. Removing your palm resturns you to the previous mode. In addition to a very clear Bluetooth connection, the XM3 comes with a standard mini-headphone cord to plug into other devices - laptop, airline entertainment system, your stereo, etc. This is a very convenient feature, making these headphones quite versatile. Noise cancellation is remarkable. Most noise cancellation systems are great at blocking continuous noises (think engine drone), bad at blocking sudden noises (think crying babies). This is the first noise cancellation I've used that effectively blocks both. Walking through an airport with the system on, I could see lips moving but heard no conversations. What I've left to the end is the sound. These headphones sound remarkable. They have a wide frequency response, with a smooth, continuous profile. There are no muddied frequencies, no unexpected drops or emphasis. The sound field is wide, with distinct separation. The aforementioned Clear Bass allows crisp base emphasis (or de-emphasis) without distortion. The listener position allows you to select where you appear to be relative to the sound - front, rear, center, right, left. Yes, they are expensive, but when you consider their fast charging, long battery life, simple controls, outstanding noise cancellation, and amazing sound, they feel like a bargain. Again, wow.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Game Changer

    Posted
    MemphisTechieRN
    • Tech Insider NetworkTech Insider Network

    Everyone is aware of the other very famous brand known for their high fidelity earphones that starts with a B. Have they met their match with this pair of Sony "cans"? TLDR: YES! First I must say, for those with anxiety issues: when you open the package and see how these are folded: fear not! This is how they are supposed to be stored! And stored they are in their very lush and rugged carrying case. Even though these are wireless via bluetooth, a 3.5 to 3.5 cord is included to connect to peripherals as is a usb-a to usb 3 charging cord. Last but not least, and something I'ven't seen lately is an in flight adapter! The box claims that a 10 minute charge can provide up to 5 hours of use. A full charge can last up to 30 hours. For now, I will have to take their word for both. However, since I've been using them today I'ven'ticed they seem to be doing just fine with no obvious signs of battery drain. I do have a pair of the competitors headphones. I must say that the highs are higher in the Sony, the midrange seems a lot more "open" (hard to explain), and the lows lower. In effect, one has a better soundstage with these headphones than with the competitor that starts with a "B". At least to these ears. Perhaps the best feature is the noise canceling processor. It's almost scary. It can adapt to your environment, whether you are on a plane, train, office, etc. I had visited my wife's office today to show these to her, and her very loud office-mate was almost completely drowned out! My wife didn't want to give them back... But, I had to write this review, so they came back with me (hehehe). The noise canceling optimizer function is very neat to play with. While it was doing its thing, I tapped on my desk. Once the optimizer was completed, I could no longer hear the tapping. It was like a "real time" noise remover. So I can only imagine its application in areas that have very annoying and repetitive sounds. I was so excited, I forgot to show her how you can also use the "quick attention" feature will lower the volume of music to allow for conversation with a quick tap over the earphone. And the other "swipe" features to turn up/down the volume or skip a track, etc. The noise reduction, the sound quality, and the build quality make this truly a must have for the audiophile traveler. Or, for those in an office environment who want to work in peace!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's No Longer a One-Man Show

    Posted
    ricks
    • Tech Insider NetworkTech Insider Network

    For the longest time, if you wanted best-in-class noise canceling with excellent sound, there was only one game in town. With the release of the Sony WH-1000XM3, you now have a choice. TL;DR - if you're deciding between this Sony and "the other guys," get the one that fits you better. That said, these headphones edge out the competition on noise canceling and sound quality. There are differences in usability, however, that might sway you one way or the other. . Playback Controls: For volume and playback control, these use swipe gestures on the right cup. Swiping the right cup up/down changes volume; swiping forward/backwards changes track; and double tapping toggles play/pause. More often than not, I found myself swiping diagonally which meant I'd end up switching tracks when I wanted to change volume. My preference is to have buttons over gestures, though gestures are more convenient once you do it right. . Ambient Sound Control: I love the Quick Attention Mode. When you cover the entire right cup with your hand, the headset temporarily turns down the volume and lets you hear ambient sound. Removing your hand immediately turns off Quick Attention Mode. Extremely useful when you need to briefly chat with a flight attendant, colleague, or hear announcements. You can also toggle ambient sound via a button on the left side, or adjust ambient volume via the headphone's app. The other guy's headphones don't have a quick attention feature. . Noice Canceling: I find Sony's NC on par with the perceived market leader, and did slightly better masking out TV noise. One discernible difference is the Sony leaves a higher pitched background than the other ones. For all practical purposes, however, both are very effective and way ahead of any other brand. . Comfort: Very light, well cushioned, and easy to wear for long stretches. The cups are slightly smaller than the other ones, which makes them a better fit for my wife than for me. . Sound Quality: Excellent on its own, and, the app allows further customization. Overall sound is a bit brighter with crisper highs than the other one. This is likely the DSEE HX feature at work. The Sonys edge out the other guys here. . Bluetooth: You can have multiple sources connected if one device is for music playback and the other is for talking. To do this, you designate the music source as an A2DP connection, and the talking source as HFT/HSP. The other guy's headset is far easier and more functional on this feature, and one that I use constantly. Bottom line is if you're looking for premium NC headphones, these should be on your shortlist.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi ricks, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rating: 4 out of 5 stars

    Mostly better than Bose, but..

    Posted
    gtdad
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    I have used Bose headphones for the past few years and currently own the QC-35, to which I will compare these new Sony headphones. The Sony WH-1000 MX3 come is a very well designed case which is compartmentalized is a way that allows you to put away the headphones in the dark without fumbling around. There is a place for the included USB C charging cord as well as the airplane adapter and wired connection cable. The headband is designed to be closer to the head than the Bose, which gives the appearance of the headphones being less bulky when wearing them. However, the earcups are still noticeably wider than the Bose. This, however, is probably due to all of the additional tech that Sony has put into these headphones. These are very comfortable headphones and the earcups are very soft agianst the head. But the Bose are lighter and still more comfortable when wearing for an extended period of time. As comfortable as the Sony headphones are, there was never a time that I could honestly say that I forgot I was wearing them. I can honestly say that with the Bose. When I tried to power on the headphones I was surprised to find that they had arrived completely dead. I charged them for the recommended 3 hours, but it only held the charge for about 20 minutes, the time it took to do the update. Then it died and the power went to zero. I had to charge it overnight before it would fully charge and maintain the power. Once it was fully charged and powered on I was finally able to appreciate the true brilliance of these headphones. I found the sound to be superior to the Bose. Though a little too bassy for me, I was able to adjust it to my listening taste with the help of the equalization settings in the app. There are only 2 buttons. They are on the left earcup, and they are easy to locate and very intuitive. When powered on, a press of the power button will tell you how much power you have left, however, Bose will announce that automaically every time you turn the power on, which I prefer. I love the gesture controls on the right earcup. These allow you to control volume, skip ahead and go back and answer calls. However, my favorite gesture is cupping the right earcup. This will stop noise cancellation and lower the volume so that you may hear conversation. Technology way ahead of Bose. I also like the Noise Canceling Optimizer. With the touch of a button, the headphones perform a quick test which analyzes how you are waearing your headphones. It can detect if you are wearing glasses or earrings, how you are wearing your hair or anything else that may be affecting noise cancellation. It then makes the necessary adjustments in order to maximize noise cancellation. This is not a gimmick. It actually works. Brilliant technology and useful. In direct comparison, the Sony noise cancellation is better in 2 ways. 1) It's simply quieter 2) Sony uses a technology that does not cause pressure in your ear, as the Bose tends to do. Even after you are use to it, you will notice it on a very long flight. The Sony app is also superior. It allows for sound cutomization and ambient sound customization. It can detect your current activity, such as walking or traveling, and will automatically adjust the ambient sound to your environment. And I can tell you that I found this to be effective and accurate. Sony has installed a microphone on each earpiece to improve telephone conversation quality. I found call conversation to be clear on both ends of the call. Sony claims 30 hours of battery with noise cancellation. Bose claims 20-25. I have never come close to running out of power with the Bose and I expect the same from Sony. Where Sony comes out ahead is a 10 minute charge will give you 5 hours of play time. You can also setup Google Assistant, which is also available on the Bose. I like this feature and find it helpful. Where Sony fails is on quality control. There is a big difference in the quality control between the left earpiece and right earpiece. The right earpiece foam cup and interior material is sewn in smoothly. But the left earcup material was sewn in improperly and is bunched up. This, along with the initial battery issues, should not happen on high end headphones. Bose never had this issue. The other issue I have is that these headphones will only connect to 1 device at a time. The Bose will connect to 2 devices simultaneously. This allows me to watch a movie on a tablet or laptop, and if I receive a call or text, the Bose will automatically pause the movie, announce my call or text and allow me to repond. After I hangup, I can continue watching the movie. This comes in very handy at airport terminals. Unless this is a patented Bose technology, there is no excuse for Sony to not incorporate this feature into all of the headphones. In summary, these are excellent headphones that I will use and problably love. The Sony technology is state of the art and way ahead of Bose. I would be happy to recommend them, however, I am not throwing out my Bose just yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Tune out the Noise, Tune in to the Music

    Posted
    lambda100
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    With exemplary active noise cancellation, excellent audio quality, improved comfort and a sleek professional look, the Sony WH-1000XM3 is in a class by itself and has become the paradigm of the near perfect ANC wireless headphone. Nowadays, when people talk about ANC headphones, the Sony 1000x model line is what automatically comes first to mind. Here are some of the best things I liked about these cans: +Comfort. Sony listened to its user base that came to the general consensus that the previous model was excellent, but the comfort was lacking. The latest generation fixes that and is much more comfortable with softer earcups. The earcups don't press as hard against my ears and there is no fatigue at all. I wear glasses and had no problem with the headphones even after hours of using them. Overall the headphones feel light. +Active Noise Cancellation. The ANC is crazy good on these cans. Sony's new noise cancellation processor QN1 really does a fine job shutting out ambient noises. Standing outside on the busy downtown street at my workplace, the noises were reduced such that the only audible sound was the whisper of voices around me. The amount of ANC can be user controlled via the Sony Headphones app allowing you to adjust the ANC to suit your needs from full ANC to a level that allows you to still tune in to your surroundings. You can adjust between 20 levels of ambient sound ANC, along with a separate noise cancellation function specifically for Wind Noise Reduction which is useful when walking outdoors. Additionally, with the app, the headphones can be set with the Adaptive Sound Control feature that allows the ANC to automatically adjust based on your actions such as sitting, walking, etc. Finally, there is the Personal Noise Cancellation Optimizer which analyzes your head to maximize noise cancellation. All of these are really cool ANC features unique to these headphones. No other brand offers such refinements to ANC. +Audio Quality. I felt immersed in auditory bliss. Rich, warm sounds, well defined tight low end, and crispy highs. Excellent music separation. Closing my eyes and concentrating on listening to the music, I could really hear the dynamic separation. If the sound is not to your liking, the Sony Headphones app offers several preset equalizers to select from including the ability to customize a set of five band equalizers with a separate adjuster dedicated to bass. +Battery. Sony claims up to 30 hours, with 5 hours of playback on a single 10 minute charge. That's plenty to last through the day or a long flight. The connection for charging the headphones is now a usb type-c. No complaints here. +Simplicity and Ease of Use. The free Sony Headphones app is feature rich, useful, and easy to use. The headphones themselves are not cluttered with buttons along the earcups. There are only two buttons on the headphone, located on the left ear cup. The first button is used for powering on/off. The second button is for toggling the google assistant/adjusting the ANC depending on how you set up this button on the app. The right ear cup has no buttons at all. All the available features here such as volume control, play/pause, skip forward, and answer phone calls are all controlled via finger touch operation. Simply swipe up and down to control volume, tap to play/pause, swipe forward to skip, etc. You get the picture. I really like the finger touch operation as I don't have to try to memorize where the buttons are located on the headphones and take off the headphones just to find the correct button to press. I could sing the praises of these headphones all day. I could not find a single thing that I disliked. They're well engineered, are worth saving your money for, and I highly recommend the Sony 1000XM3. Definitely a 5+ star product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Phenomenal headphones~! The BEST~!!

    Posted
    optimummind
    • Tech Insider NetworkTech Insider Network
    • Top 25 ContributorTop 25 Contributor

    ==== Summmary ==== Sony has hit it out of the park again with the new 1000XM3 ANC headphones. The new design is sturdier, more comfortable, better looking, and most importantly, the sound quality is fantastic~! With new hardware and software, the already great Active Noise Cancellation (ANC) technology has gotten even better compared to last year's model as well as the competition. Home run from Sony~! Pros: -Superb sound quality. -Fantastic ANC performance. -Comfortable & durable design. -Lighter than the previous model (0.56 lbs/254 grams). -Touch-gesture volume and track controls work very well. -30-hour battery life. -Quick-charging technology. -USB Type C charging port is more future-proof & easier to plug in. -Useful Sony hardware & software optimizations (Atmospheric Pressure Optimizing, Personal NC Optimizer). -Google Assistant. Cons: -None ==== Design & Comfort ==== Being an owner of the great Sony 1000XM2, I appreciate and approve the design changes made to the new 1000XM3. The plastic parts of the headphones feel softer and more premium to the touch. The leather padding with urethane foam inside the earbuds and the headrest are better cushioned, softer, and more comfortable. The fantastic touch-gesture controls are back and they're just as easy to use and work very well (e.g., volume & track control, Quick Attention mode). The new color scheme is nice too with bronze accents mixed in with the black. The headphones look sleek and modern. A very welcome addition is the inclusion of the newer and more future-proof USB Type C charging port (Yes~!! @@@@@@@ . No more fumbling around with which direction to plug in the charging cable and the headphone works with other USB Type C chargers from other modern hardware such as smartphones. 10 out of 10~!! ==== Controls ==== The buttons are located at easy to reach places and work well. On the left earbud is the Power Button and the NC/Google Assistant Button. Also on the left earmuff is the NFC module which allows for quick pairing to your smartphone. If you don't want to use NFC to make the pairing connection, you can initiate Bluetooth pairing by pressing and holding down on the Power Button then selecting the 1000XM3 on your PC's or smartphone's Bluetooth setting page. Pressing the NC Button toggles between three modes - Ambient Sound (default level 20 with Focus on Voice set to Off), Ambient Sound Off, and Noise Cancellation. The Ambient Sound mode can be adjusted between Level 1 to Level 20 inside the Sony Headphone app. The higher you go on the scale between 1 to 20, the more ambient sound around you gets in such as traffic and people sounds. You can also check off on the "Focus on Voice" option to let in voices more easily. For absolute isolation from the outside world, you would choose the "Noise Cancellation" option. If one assigns the NC Button to use Google Assistant instead within the Sony app, then pressing the NC Button triggers Google Assistant who will then speak aloud notifications and tell you the time. In addition, you can hold down the Google Assistant button, speak a command, let go of the button, and the Google Assistant will respond to your query or command. My FAVORITE control feature of the 1000XM3, however, is the touch-gesture controls located on the right earmuff. Swipe Up or Down for volume control, swipe Back or Forward for track control, Double-Tap to pause & resume music, and cup the earmuff with the palm of your hand to allow ambient noise to come through so you can hear and talk to people. Sony continues its excellent ergonomic design with the 1000XM3. Another 10 out of 10. ==== Sound Quality ==== The Sony 1000XM3 sounds good - really good. It plays all types of audio excellently - hip-hop, pop, alternative, rock, vocals, instrumentals, bass-heavy songs. It is truly a jack of all trades and master of all. Bass is GREAT and it delivers it in a deep, punchy, and visceral manner. Even the low rumbly bass is handled superbly. The headphones also deliver a dynamic and wide soundstage with clear vocal separations, range, spatial distribution and balance. In addition to listening to music, I also used the 1000XM3 when playing games on my PC. Sound quality during gaming was also fantastic. Unlike last year's 1000XM2 which didn't sound that great out-of-the-box until I played around with some settings, the 1000XM3 comes out sounding great from first power-on. I connected the 1000XM3 to my Samsung Galaxy S9+ and adjusted only one setting inside the Sony Headphones app - Noise Cancelling Optimizer. The Noise Cancelling Optimizer configures the 1000XM3 to your head physiology to make audio and noise cancelling more efficient and effective. To be honest, I didn't notice much sound quality difference between the older 1000XM2 and this 1000XM3. But that's not a bad thing as the 1000XM2 was already great and the 1000XM3 just maintains the quality and fidelity. 10 out of 10~! ==== Active Noise Cancellation (ANC) ==== With Sony's new HD Noise Canceling QN1 Processor and multiple microphones, the ANC works very well and consistently. All kinds of sounds were deftly cancelled out by the 1000XM3 - traffic noise, barking dogs, chirping birds, lawn mowers, all conversations inside a coffee shop, and background TV and radio noise. With a 3-year-old around the house who might need my attention at any time, my preferred ANC mode was "Ambient Sound On" at Level 1 with "Focus on Voice" checked off. That way, if my daughter seeked my attention, I could hear and respond to her in a timely fashion. When I'm by myself or in a place where I don't expect to interact with anyone else, I then set the ANC mode to "Noise Cancellation" for maximum isolation from the world. I don't know if the performance of the ANC technology is really 4 times improved compared to the 1000XM2 (per Sony), but I do know that it's better and works very well. As you guessed it, it's another 10 out of 10. ==== Conclusion ==== For the absolute best in sound quality and noise cancellation, I honestly don't think there is any other product on the market that's better than the Sony 1000XM3. Everything is just so well-balanced - sound quality, ANC performance, battery life, ergonomics, comfort, and app customization. Sony has created a tremendously well-executed and high-performing product.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi optimummind, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US