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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,978 reviews
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are right up there with Bose as far as sound and noise canceling. My son has the newest bose and I have compared them to each other. Honestly, I think the Sony have better bass. The battery life is through the roof amazing. Charged only one time and have used them on and off for 2 weeks now with still 60% battery life remaining. Bought mine on sale and with a few best buy points. They are amazing at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Josh, Thanks for commenting! We're happy to hear that you're enjoying our industry-leading noise-canceling headphones. I agree with you about the battery life performance of the unit. Thank you so much for commending Sony! - Romeo Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great over ear headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared this with bose quietcomfort 35ii for 2 weeks. I found the sound quality of sony slightly better than bose. Sony's bass is definetly heavier than bose. But the main area where they differ is the availability of gesture control on sony. It is very comfortable and effective. Also comfort wise bose was a little better but sony is not far behind. I returned bose and kept sony because it is a better product overall.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best of the Best: A Significant Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with Active Noise Canceling headphones was a pair of 2017 Sony MDR XB950N1’s. They were, and still are, a great set. The first time turning the ANC on was something I will never forget. Suddenly the HVAC unit and dishwasher were a gentle whisper i had to really struggle to hear. I’ve never experienced something like that and it made me laugh to myself at how incredible it was. however.... The ANC on the XB950N1’s is like a set of headphones that came with an original Walkman compared to the WH-1000XM3’s. These blow my old set out of the water (and at twice the price they should!!). My HVAC and dishwasher are TOTALLY GONE now. I’m not sure i have experienced this level of quiet in my natural surroundings before. Libraries aren’t this quiet... The woods aren’t this quiet... Maybe underwater in a pool by yourself might be this quiet. I bought the XB950N1’s for the ‘Extra Bass’ and boy they are still unmatched in that singular aspect. If you want to thump, I would humbly direct you to those. The ANC was a nice bonus as far as i was concerned. I purchased the XM3’s for the ANC and a more balanced soundstage. The sound quality is excellent here. I’m not an audio expert but they sound great and do lean a little towards the bass end of things. Not overpowering. There are plenty of reviews on the various features and controls. If you’re reading this, you probably know them. Long story short... these are the best ANC headphones you can buy. If you get a chance to try them out i would bet you’ll laugh to yourself at how incredible the experience is. World ON... World OFF.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Jordan! Thank you so much for sharing your experience with our product! We're glad to hear that it meets your expectations. Thanks for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones and super comfortable!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to replace my wired Marshall headphones because those headphones would get uncomfortable after awhile. Don't get me wrong, those headphones are still awesome sounding and have a sleek look conforming to your head really well. But I got tired of dealing with the uncomfortable feeling on my ears that I would get so I finally decided to look out for good set of wireless/wired headphones that would be comfortable after awhile. These are definitely a winner in that department for sure!!!! I also love that these headphones come with an app that allows you to control various settings including the noise cancelling affects and an Equalizer, which is awesome when you are listening to Hi-Fi music considering Hi-Fi music apps don't have their own EQ control. Additionally, if you use Tidal for streaming Hi-Fi music, then you definitely want to get these for sure because you can actually setup these headphones with the Tidal app to play music more efficiently and effectively for you to get the most out of your money! I have no regrets buying these headphones and if you are considering Beats, unless you really want style, I'd go with these instead. I feel like these definitely sound better by far and have a cleaner and more well rounded out sound compared to Beats. I highly recommend these headphones and if I were you, I would stop searching and pick these up now if you can afford them. If you can't afford these, the headphones one step down from these sound almost just as good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicFi117, we're glad you appreciate the awesomeness of our product. Thank your for your love and support. Thank your choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wow. Great sound and very comfortable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sony headphones. The sound they provide is incredible. They are very comfortable to wear for hours. The touch panel controls work great.The noise canceling works better than I expected. Overall I am very happy with this product. They are pricey- but you get what you pay for. Sony has done a great job. I would recommend these headphones to anyone looking for a quality comfortable great sounding Bluetooth headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphone for the price.....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested numerous headphones and earbuds at Best Buy and found these to be overall the most comfortable with the best sound. I was hoping they would keep the standard high as I was traveling and was using them heavily on the trip. They performed flawlessly and the battery life was awesome. The touch pad on the ear needs a little getting used to but overall I love these. Don’t hesitate when looking for a great pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise cancellation means just that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the headphones for more than a month now. The noise cancellation works very well and the setup and use options are pretty intuitive. I wear them while working and really forget that they are on—I don’t notice the weight at all and no issues with being too hot or uncomfortable. The battery life has been good—I’ve been charging roughly once a week using it for many of my work hours five days a week. So far worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I wanted to treat ourselves to new headphones and we tried all of the ones on display. As soon as I put on these, I realized that I couldn't feel that I was wearing headphones at all! Super light, love the sound, the noise cancelling is wonderful. The battery life is super long. I use them for about 3 hours per weekday during my commute--so 15 hours per week--and I can go 1.5 weeks without charging. Love love love.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrsMenace,

      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding sound wired and wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't really a point to adding to the numerous reviews except to say that the sound quality is excellent, the fit and comfort are outstanding and the quality of the noise cancelling is as good or better than Bose QuietComfort headphoness. The one thing that I WILL add is something very important to users looking to use these with a wired audio cable: * The port where the jack plugs into the headphone is NOT a standard fit. While it DOES take a standard 3.5mm jack, the physical port around the jack is narrow and shallow and does not allow a standard 3.5mm jack to fully seat, leading to horrible sound quality. If you plan to use these headphones plugged in with a longer audio cable, I HIGHLY recommend using the (ridiculously short) audio cable that comes with the headphones (that are designed to fit that port correctly) and adding an extension to it. This is what I do for my pc and it works great. Hope this helps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BubbaJones, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing travel headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off writing a review for this until I used them for about 6 months so far. I fly two to four times per month and use these on every flight. The noise cancelling sound quality and build quality is all excellent. I had a hard time deciding between these and the Bose and I'm glad of the choice I made. On some flights, I just turn the headphones on and listen to nothing - the noise cancelling feature blocks out all unwanted sound. Also, I'm surprised by how much I use the ambient sound feature. Using the app (which seems to get new features through updates pretty regularly) you're able to control how much "voice" you want to let through. So you can clearly hear what's being said over the loudspeaker or if someone talks to you. I can hear voices better with them on than when they are off! I don't use the touch controls too often, although sometimes I accidentally hit them and will skip to the next track. It's not that big of a deal and I bet I can turn off touch controls using the app, however I've felt no need to do that. I read some reviews about these not being the most comfortable, however I've had no issues with comfort and can wear for long periods of time. I've even fallen asleep with them on. I guess they can get a little warm, depending on the climate, but I think that would be the case with any over the ear headphone. After 6 months of travel use, they still look brand new. Overall these are a true premium travel headphone that I can't recommend enough!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones with customizable options

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a personal splurge, and I don't regret it one bit. They are comfortable, hold a charge far longer than I expected, and the affiliated app has extensive options for sound customization. The noise-canceling feature is its best, and still offers excellent sound in quiet environments that don't require the noise-canceling microphones to be activated. Overall, great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    So happy I decided on these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had tons of different headphones. I went ahead and bought these and I’m so happy I did! I’be parted ways with all my other headphones. These are light, very comfortable and the charge they hold is incredible. The sound great! Best noise cancelling I’ve been able to find. You don’t feel underwater like other brands. The app is also great. You can chance sound location and sound setting. A great pair of headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality, light weight, comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding head phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed these for a very noisy work environment. I really bought them for the noise canceling. When I tried them on I could not believe how incredible they work. When I put a little music on, total bliss. My only regret is I waited as long as I did to finally purchase these. Comfortable, work better then I expected. Sound better then I expected. I get a full day 10 hrs on a charge. 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Top Notch NC Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality - 8/10 Noise Canceling - 10/10 Connectivity - 10/10 Features - 10/10 These headphones are an excelent package. Great sound, the best wireless noise canceling on the market, and extremely well engineered. The touch controls are extremely intuitive. All excelent materials. I can comfortably wear these headphones for hours on end. I have not experienced any issues with Bluetooth dropping. Overall 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Incredible Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrific headphones. I've used them with my PC and my phone. No connection problems, amazing noise cancellation, and great audio quality. I've used standard $25 earbuds forever. The first thing I did with these is listen to some of my favorite bands. Oh my goodness, what a massive differences. I heard nuances in the mix that I've never heard before. It was so amazing, I decided to drop what I was doing and just lay down on the couch and listen to a few albums. Pure bliss. The battery life on these is awesome, too. It took me about 50 hours to get down to 20% battery life, with noise cancelling on. Speaking of noise cancelling, I wore them while I was mowing the lawn last week and, while I could still hear the mower, it sounded more like someone a couple blocks away was mowing. Lastly, I used these for a zoom call and the microphone was also excellent. No problems connecting to the computer or making sure the headphones were the proper ones for the audio out and the mic. Just as easy as plugging something in. I highly recommend these to people looking for quality headphones that are versatile. I couldn't be happier with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xdeevex We appreciate your detailed review. We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Noise cancelling, battery life, comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these headphones the entire time on a flight to Europe and back. Blocked out ambient noise and screaming kids around me. Sound quality is good and battery life seems to be as advertised. 80% after the trip and still haven’t had to recharge. Comfortable on the head and ears. The headphones talk to you to tell you if power is on/off and what noise cancelling mode your using. Easy to use. highly recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ANC Headphones on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used many Active Noise Canceling (ANC) headphones over the years. These are the best. incredibly comfortable to wear, come with a nice case, and the touch controls are simple and intuitive, but the best part is the ANC, its clean. Many ANC headphones have noise artifacts in the headphones so there's a rough or scratchy noise in them, but not with these. They are pricey, but they are worth saving for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a ton of research before my purchase, Sennheiser, bose, wolf and whoever... Tried them all in stores, these win hands down. Comfort, anc, sound and battery as good or better than the others. Plus the ambient noise mode makes using them in public places so easy. Love love love, o yeah... You've never heard your movies I think they're in full 7.1 Dolby Atmos. Have a hard time watching movies without these... Spoiled now

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, comfortable. Noise canceling, and Bluetooth are nice. I thought the app was a little difficult to use at first but the more you use it the easier it is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mrnobdy, That's awesome! We're glad to hear that you're satisfied with the design, comfort, noise-canceling, and Bluetooth connection of our industry-leading noise-canceling headphones. Thank you so much for choosing Sony! - Romeo Sony_US