Customer Ratings & Reviews
- Model:
- WH1000XM3/B
- |
- SKU:
- 6280544
Customer reviews
Rating 4.7 out of 5 stars with 5978 reviews
(5,978 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Hidden Gem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best gadgets I’ve ever bought from Bestbuy. Sony noise canceling headphones deserve more love and marketing than they do already. All people know is Beats & AirPods when these blow both of those all the water like its nothing. Battery lasts about 30-36 hours per charge, comfortable, app works great & the richness of the sound quality is amazing
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Best headphones on the market
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some great headphones! They pair quickly with my iPhone X and the noise cancellation is better than any other headphones I've used. I can't wait to try these on a plane to cancel the noise from turbulence. The touch controls and ambient noise option is great. The bass boost is also a nice feature. The price is a bit steep, but these are totally worth it. Must buy for sure. Great 2019 purchase.
This review is from Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Superior NC headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I got this over its competitor's. Their noise canceling has better adjustments and seems to be much quieter than the Bose. They are also more comfortable. The batteries last far longer too. The app works great to make changes, and doesn't crash often like their main competitor's app. Still getting used to the gesture controls, but this has a lot more control than the competitor's does.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, steveyp!
We appreciate your positive feedback. We are always looking to make SONY better. Thank you!
~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best headphones yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever worn. My ears no longer have the range to evaluate frequency response, but the sound is immersive and without noticeable flaws. Great battery life, very comfortable. The star feature is the unbelievably good noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChessGuy, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Definitely worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cancelling is one of the best i have ever encountered along with great sound despite being over bluetooth. The fit is comfortable even though I use glasses and the battery life is good with an average of 20 hours continuous use. My only gripe is the app is a bit messy to use and could have improvements, so in reality I have no complaints about the hardware itself.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling headphones. Replaced my QC15's with these and they did not disappoint. Overall I thought the QC15'S had better comfort and sound (but they weren't wireless). I really like the battery life and the ability to charge via USB-C. Noise cancellation is great, earphone controls are okay when needed and comfort is good. Can't go wrong with these or the Bose QC35's. I personally wanted USB-C charging.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not getting into the specs etc. Plenty of people have done so. I'm just going to tell you that I worked in entertainment for close to 30 years and have owned or used many different headphones. These are the best ones I've ever used anywhere close to this price range. They are simply wonderful in every way I can think of. The only nit picky thing I have is I would like to have a little thicker pads but that's because of my big old ears. But seriously, phones are just wonderful and worth ever dime
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Excellent headphones. The best I have ever owned.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are: Incredibly comfortable. I wear them on 6 hour flights to the west coast. Fabulous Noise Canceling. Does not feel warm after extended use. Cup the right side to silence the audio and use the microphones to listen to ambient audio, such as a flight attendant. Thes headphones have far exceeded my expectations. I have recommended them to many friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, PhilR!
We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!
~Earl
- Pros mentioned:Bass, Battery life, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bass comes through really well on these headphones, and the noise cancelling is the best I've ever used. Blocks most noises completely, and the ambient feature is useful for when you want to be aware of what's going on around you. I like the option to customize levels through the app on your phone as well. Bluetooth works well and connects immediately and battery life is long as advertised.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Amazing quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought the Sony 950 series but decided to spend the extra and upgrade to these. I am not disappointed in the slightest. Great battery life, amazing sound, superb noise canceling, and spectacular comfort. I took them with me on a trip to japan and the noise canceling worked flawlessly. The 30 hour battery life mean that I only charged them once during the entire trip too!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing Noise Cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. They are comfortable, have fantastic sound, and the best nose cancellation I've experienced. I can't say how they compare to other headphone brands specifically, but I can say that I was standing next to a noisy air conditioner and I turned on the NC and the sound completely disappeared. Amazing. The feature where you place your right hand on the side of the eat cup to hear outside nose is brilliant. The gesture controls work great and having Google Assistant as an option for one of the buttons is pretty cool. I also love that these fold pretty compact into the case so it isn't a bulky package. I highly recommend these headphones. I love them.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great over-the-ear wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last headphones were Bose wired headphones and I liked them, but some time ago I decided I wanted to make the change to bluetooth wireless to use with my iphone. I don’t like in-ear earphones and so I waited until I found some over-the-ear headphones with excellent sound at a somewhat affordable price. After doing significant research and listening to several headphones, I decided the time was right and narrowed my choices to the Bose Quiet Comfort 35 II and the Sony WH1000XM3. Since they were the same price and equally comfortable to wear, my choice came down to sound quality and features. The Sony sounded marginally better to me (obviously, this is somewhat subjective). I also liked Sony’s longer-lasting battery charge that allows more listening time between charges. Finally, I found the function that allows you to increase, decrease, or mute the volume by touching the outside of the right headphone, very convenient to use. The Sonys were easy to connect to bluetooth using the setup instructions. I am very happy with my choice and am looking forward to using them on my next cross country flight. The only drawback was cost. Either of my final choices meant spending $350, the most I had ever spent on headphones. I ended up waiting until I had accumulated substantial rewards from Best Buy before using my rewards to reduce the cost of the new headphones and then bought them.
This review is from Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these a few years ago. Great sound. Your ears will get hot. Long lasting battery. Touch buttons suck. Worth it
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Perfection?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my wife, to help her rest, relax, sleep during the day after overnight shifts...and most importantly to drown out my snoring. The noise canceling is stunning, and they are so light and comfortable that they create a great experience. Very nice color, slick touch controls, and an in depth optimization app make these a clear choice, along with the excellent battery life.
This review is from Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Sound quality
Rated 5 out of 5 stars
Best headset I've used
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came from Sennheiser HD1. The Sony has amazing sound, and the features are unparalleled. I prefer more base, so Sony makes sure the low end properly represented. Also the auto ambient sound works as advertised. As you move the ambient sound will filter in, and when you're stationary the ANC kicks back on. The battery life is really good, and the durability has stood up so far.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
AMAZING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing . I hate that I waited as long as I have to purchase them. The sound quality is great along with the Sony app to tailor the sound. The noise cancelling is the best I've ever heard and the are very light weight and comfortable as long as you are in a not so hot environment because the may get a little sweaty on the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rdub2, thank you for highlighting the features you love most. We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best NC Headphones on the Market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are, without a doubt, the best over-the-ear noise cancelling headphones on the market. They are comfortable, have a great battery life (I've used mine for two hours straight and the battery lost less than 3%), produce crisp and clear sound, and are also stylish. The price tag is high, but they're definitely worth it since I expect to use these headphones regularly for the next few years.
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Price
Rated 4 out of 5 stars
Very nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I came across the knowledge of these headsets looking at YouTube reviews. When I went to the store and tried them on, the noise cancellation was superb. The sound quality, the mids, the lows and the highs all blend together to my taste. The fit is very comfortable and with the noise cancellation the music is crisp and clear. The only thing I regret about these headphones are the price. Overall, great set of headphones that work even better when you download the app to use with it
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
A powerhouse set of headphones for a great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never thought about owning a set of Over-the-Ear Headphones. Just never saw the point. A friend of mine got a set of these on sale and was raving about them for their noise cancelling abilities and the sound quality of the music. So, with a upcoming flight to Mexico approaching, I decided to buy these to help with the long flight. The reviews for this unit are excellent and the sale price for the M3 vs the M4 made up my mind. So, with two weeks into my purchase I'm ecstatic with these. They are comfortable and the noise cancelling ability is incredible. I cannot recommend this set of headphones enough. Well worth the money, especially when they are on sale...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bulldog485, Great! We are so happy to hear that you are satisfied with your new WH-1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Battery life, Sound quality
Rated 5 out of 5 stars
Awesome headphones, might be a little overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noice cancelling headphones, blocks out any fan noises or consistent noises. Very good battery life. It leans more towards the bass sounds but you can change the EQ on the app which has a very nice interface, easy to use. You can't connect to more than 1 device at a time, you have to disconnect from one to move on to the other one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi andreev, thank you for sharing your feedback on your WH1000XM3. We appreciate highlighting the features you love the most. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.
The headphones' supports multipoint connection such as:
Connecting the headset to both a music player and a smartphone or mobile phone
Connecting the headset to 2 Android smartphones
Connecting the headset to an Android smartphone and an iPhone
Please check the Help Guide for more details. Should you need further assistance please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin














