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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,978 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    This is a great headphone for someone my age.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i ever owned the bass is great ,i can use my phone with ease,and while riding metro north trains for about two hours going and coming to work these headphones really help.Thank you sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blackman, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They will not hear you

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these a little too much. Good luck taking to anyone with them on as they will not hear you. That is a good thing as that's what they are suppose to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zacster, We are so glad to hear that you found a great gift! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones and comfortably light too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after opening box and charging headphones, synced with my phone and started listening. The noise cancellation is excellent and at times while listening, I had no idea what else was going on in my surroundings as it was so quiet

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is the Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones after having several pair. By far the best ANC out there. The app gives you a lot of great options that really allow you to customize your preferences. Super comfortable and sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best ANC headphones I’ve tried so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have done your research on these, then you will see that these or the new Bose are the top rated ANC headphones. I’ve tried both and have found the Sony to be a bit better. These are the best it’s going to get for ANC. I mainly use these for work because we have the crappy open office setup and these really help cut down on the distractions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellant Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently used these headphones while traveling round trip on the Amtrak Auto Train. The noise cancelling feature was amazing and the sound quality was out of this world! Will be using them on future flights as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ANC wow!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. My first pair with active noise canceling. What an experience! what I have been missing all this time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tailboom, we're glad you like the noise canceling feature of our product. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to return it due to some compatibility issues with some of my software on my laptop, but it was my laptops issue not the headset. Great quality, awesome noise cancelation, would have loved to keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling. Google assistant is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nose cancelling works awesome. The Google Assistant is very intuitive. In the app you can adjust all the skins settings on the headphones. I personally have not adjusted anything, but the sound quality is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, porkchop22! That's great! We are glad that you are satisfied with the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    very good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome noise cancellation also very light excellent for daily use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sounds and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Bose Quiet comfort for few years but bought the Sony for my son. Music is great and noise cancelling works great. I like the hand waving feature to pause the sound and all the control. Works great on phone call as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are easy to use and has great noise cancelling effect. They connect easily with NFC and Bluetooth. Sound quality is good. However I am noticing that it is bit bulky which you feel while putting it for long time. Also sometimes wifi connection gets lost when the headphones are functioning and it resumes as soon as you disconnet the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Bose QC, the NC in Sony isnt the best, but the sound quality is awesome!! Wireless capacity is also good. I can go 2 rooms further and the connection doesnt drop off, whereas the Bose's dropped after like 20 feet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. They filter out variable noise like talking way better than bose and the sound is crisper. Bose does do static sound better like air olane engines. The other issue is that after about a months use it started with static popping in the left ear. Bb allowed me to exchange them without issues. I read online it happens on some of the first models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Luxuirous headphones.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luxury is what comes to mind when i think of these. I can sleep on an airplane with these. Great pair of noise-canceling headphones. Great sound way better than the bose qc 35 2 which i tried out for a few weeks. The sonys let you play with the sound of the headphones and it has a decent companion app that lets you play with some settings. highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony versus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, I have the top of the line Bose. However, I purchased these through a package with a 950 Sony TV, mount, and sound bar system. Let's just say, the headphones are great. If you want quality sound for every music, movie, or gameplay, they are worth it. If you are just a couch potato, theses aren't for you. Too complex for music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iNaptyme, congratulations on your purchase! We are happy to hear that you like the sound quality of our headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music so you can simply sit back and enjoy. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb. Ambience sound control is very handy for me as I always on the move and when I'm not. Lots of EQ adjustments to enhance listening preference. Great product, would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for sure, amazing sound quality and updated features. Going to be hard for Bose to top these yet I'm sure they will but at a higher price point. Catch these on sale and you definitely won't regret it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality/sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, noise cancellation works great, couldn’t hear the screaming babies on my flight, no complaints whatsoever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jcs17, Awesome! We're glad that you like the sound quality and noise canceling feature. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best headphones I have ever bought. I feel like these were an investment. Great working out with running and gym. Great on long flights the noise cancellation is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nickname, We are glad to hear you are enjoying our industry-leading noise canceling headphones. The WH1000XM3 is perfect for flights. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US