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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and these were the PERFECT headphones. The noise cancellation was incredible and the sound was like no other. I recommend these to every person who tells me they are looking for a great pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these headphones are a bit on the pricey side, the features it comes with make it worth it. They are great for studying or for travel and you can customize the sound on the app for the full sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for long airplane rides!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are easy to use and great for long trips. They are comfortable and cut out most of the sound around me. I was able to use them to sleep on the plane. The quality of sound for movies is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive noise cancellation, great sound, and even the app customization is nice. I use these at work almost every day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paradox,

      Awesome! We're thrilled that these headphones are perfect for your lifestyle. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones that I have ever owned. The noise cancellation is second to none and the subjective sound quality is truly amazing! They are expensive, but you get what you pay for!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lawnmower Test

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I wear these while cutting the grass, I cant hear the lawnmower running... so if you trying to block out the outside world these work as advertised. Sound quality superior to beats. Make sure not to pay retail, no headset is worth $350. Charging cord is smaller than a micro johnson, not sure why they cheaped on that

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigNut, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      We’ve also taken note of your feedback on the charging cord. We take this matter very seriously into consideration of our products. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first wireless headset, loved it, music, movies omg, it is so amazing, noise canceling feature is so cool, specially while watching movies, I can’t hear any thing around me but the movie, the best headset ever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dev86,

      Awesome! We are glad you liked this unit. Thank you for choosing SONY.

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    ....good set of headphones but-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony’s are a good set of headphones, but I’ll be looking for another set, as I’m more interested in sound rather than noise canceling, assistants, and all the other things that everyone looks for these days. All I want is great sound, and the ability to turn the volume up as loud as I want too for listening to music. I’ll have to look at audiophile headphones I guess. Everyone raves about these, but I really don’t feel their worth the money. I’ll most likely keep these as spares, or give them away to my daughter. Also Sony needs to do some serious work on their app for the headphones, quite frankly, I found it worthless, especially for the cost of the headphones. So the search continues for a great set of headphones.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RocknRoll5150, you may adjust the sound quality of this unit using the Headphone Connect app. Please check the link below for more information:

      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703137.html

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancels out EVERY NOISE AROUND YOU! It’s sleek, nice matte black and is by far the best quality headphones I’ve purchased. Glad I did, the speaker feature when you want to hear someone talking to you is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent. Only complaint is the microphone on these is not very good, people on the other side of phone calls can't hear you very well. But excellent sound quality and noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesuskannolis, we're glad you like the sound quality and the noise-canceling feature of our product. For issues with call quality, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ANC headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely great for traveling. I love to travel and have taken theses on several trips. They completely remove the unwanted noise of the engines and let you relax so that you can enjoy your flight.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The Best Noise Cancelling Headphone Period!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move over Bose, the Sony Wh-1000XM3 has just taken over as the “BEST”! The Sony’s are more comfortable super easy to use and set-up. I used Bose for years, but these are hands down the best! I would buy them again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The New King of Silence

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year a friend of mine came over with his new Sony WH-1000XM2 and immediately began to extol the virtues of the Sony over the Bose QC35. I had never heard Sony's noise cancelling headphones, but I certainly didn't expect them to be in the same ballpark as the Bose. Bose had been the undisputed noise canceling headphones for some time and I had never really given that a second thought. While I still preferred the Bose, the Sony XM2s were very good and I could see why my friend liked them so much. Here we are a year later and Sony has dropped their third generation of the WH-1000 headphones and all I can say is they nailed it. The new Sony WH-1000XM3 are an absolute 'must buy' if you are in the market for some wireless, over-the-ear, noise-cancelling headphones. They offer 30 hours of playback time on a single charge and based on what I have experienced I believe them. They are lightweight and seem very wheel built. While not as light as the Bose QC35, the difference is nearly imperceptible with long term use. They offer moderate clamping force which keeps them on your head and snug, but not to the point of causing a headache. The ear cups are cushy and soft which means long term listening shouldn't be an issue.. The Sony offer an outside audio passthrough mode as well so that you can talk to someone with the headphones still on which is always a nice to have. The sound is skewed a little hot and can get a little bass heavy, but for me that isn't a negative as so many headphones today lack 'energy'. Still a better aural balance than some of my past Beats headphones. I would argue the Bose are probably more balanced, but not nearly as fun to listen to. That being said,Sony does offer an iOS and Android app that allows you to tweak the EQ to dial them in to your preference. The app also has an Optimizer that will dial in the sound based on external noise and atmospheric pressure. That is something you can't do with the Bose. The real star of the show is the noise canceling. It is bar-none the best I haven't heard. When you put them on you are immediately transported into silence. I haven't had a chance to try them on a flight yet, but I am looking forward to it. I am not saying they are leaps and bounds beyond the Bose, but they are better. Period. The only real negative I have are the touch controls on the right outer shell. Yes they work, but are neither super intuitive or responsive. I find I have to take multiple swipes at times to get volume changes and I have an even harder time pausing content. Not a deal breaker by any means, but I am hopeful that Sony further refines this in their next generation. Overall, the Sony WH-1000XM3 are the real deal and successfully claim the noise canceling throne from Bose. If you have read this far you are just wasting time. Just buy them as you won't be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Balthazar2k4, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than bose

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a pair of QC35's from Bose and while those are great, the Sony's are far more comfortable, have better noise cancelling and the sound quality is superior. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best headphones Ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to plug into my old MP3 player that has FM tuner with these. I can easily switch to Bluetooth and sync to my phone or laptop. Use them a lot for Skype meetings and my WFH office!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Msropeck, we're glad that you are having a good time using our product. We are always looking to make SONY better. Thank you! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product .love listening to music or watching a movie while using the headphones.it’s very comfortable .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geckobreed, Awesome! We are so glad to hear that you are happy with the sound quality and comfort of your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for non- tech saavy people!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! They really ate noise cancelling and the sound quality is awesome. I am not a tech saavy person, but it was easy to learn how to use all the featires these headphones offer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pair of noise cancelling headphones. Definitely better than Bose QC35ii. Quality of music playback is also very good as it supports aptx, aptx HD, aac and LDAC. And extra points for USB C charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best NC Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After testing both, Sony and Bose flagship headphones, I had to pick these based on the fact that while NC was on par with both, Sony's sound quality and app flexibility made this the best choice for me :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely loving it...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain anything .. sounds great and really awesome to cancel the noise . Only thing I see inconvenient is this supports one device at a time . Switching device should be seamless..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samal, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.


      The headphones' supports multipoint connection such as:
      Connecting the headset to both a music player and a smartphone or mobile phone
      Connecting the headset to 2 Android smartphones
      Connecting the headset to an Android smartphone and an iPhone


      Please check the Help Guide for more details. https://helpguide.sony.net/mdr/wh1000xm3/v1/en/index.html

      Thank you for choosing Sony!

      Erin Sony_US