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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headphones. Will recommend them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are easy to use. They come in a nice compact case. Used them initially on a plane and the noise canceling was very good. Have not yet used them for music but I am looking forward to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Joan!

      That's great! Good to know that you're having a great time using the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Noise canceling headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise canceling headphones I have owned. I currently own several brands. Bose, Samsung, apple. there is a newer model out that is supposed to be even better. XM4

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KStone, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sin bought these for himself and he loves them. I tested them out and they are so kuch better then my studio beats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ted13, Amazing! We're glad that you like the sound quality of your new headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. The cancelling is very surprising and unparalleled and they have excellent sound quality as a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Move Over Bose for the Winner Year After Year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly one of the best sound quality for headphones on the market. Consumer Reports had it right. It is definitely the headphone to have on an airplane and it beats the competition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CDF74, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. super noise cancelling and the ability to just touch the right ear side and it pauses so you can hear what is going on, ie the flight attendant taking your drink order. 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beat in class. No debate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the price. Had boss QC35’s for about 5 years. They finally died on me. This is a great replacement

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin, Glad to hear that you are happy with your upgrade! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great, good noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased not sure what to expect from apple airpods. New level of experience. Very long battery. Can be frustrating because of size if you're running errands. Not really meant for that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless noise canceling headphones on the market! The app you download let’s you adjust the ambient noise and sound. And I love the touch options!!! So easy to use, you can’t go wrong with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best nose canceling headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are simply the best in the market. Superb noise canceling and the hand gesture technology (for volume up-down, next track, pause) makes then unique and sets them a part from the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got wf-1000x before because I don't want to wear big headsets like this since I wear glasses. But this one feels comfortable, can continuously wear hours and I am happy with its long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior noise canceling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they cheaped out on the XM3 overall exterior parts compared to the predecessor models, I am really satisfied with my purchase. Hands down one of the best noise-canceling headphone out there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and noice cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! They sound amazing and he noise cancellation is great. My only gripe is that they get a little warm on those longer listening sessions. My previous Bose did not. But it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-1000XM3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME. Bought these for a recent trip. The noise canceling is on point. Highly recommend if you can go for the bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fubarcrs, Awesome! We're glad that you like the noise canceling function of our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Noise Cancelling headphones! I was lucky enough to find them on sale. They are worth the full price tag. If they are ever on sale, jump on them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larry! We are so glad to hear that you are happy with your new WH-1000XM3 headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed out when it was on sale the first time, so as soon as I saw it again I immediately ordered it. Bet headphones I ever bought. Would have got a second pair for the wife but she likes her bose

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, wills04!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sanity in a noisy world.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I thought $350 were way too much for a set of headphones, But the active noise canceling and the crystal clear sound quality of this headset I would probly pay even more these things are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nose and beats both, and these sound and feel better all the way around. Not a huge amount better but overall just better in all areas. The case is nice and light weight. I really like these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I tried the bose first and returned them for the Sony. They cut almost all the ambient sound out and have great functionality from your phone through the app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    high quality low value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own these and the sony xb900n, and some old bose QC2's. the 1000's are the best in sound quality and noise cancellation, but not by much. I got the 900's for about half the price of the 1000's, and would recommend the 900's for better value by far. Unfortunately, both have touch controls on the ear cup (I'd prefer buttons).

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Trev! Thanks for sharing your cool experience. We will surely take note of your inputs on the improvement of our products. Thank you for choosing Sony! - Romeo Sony_US