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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good although not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Sound quality is wonderful. I was a little surprised (and wouldn't have been had I read the reviews) that you can still hear people talking around you even with noise cancelling on. From what I understand, this is an issue with the state of technology---not these particular headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for airline and train trips and they are an order of magnitude better than my 10 year old noise cancelling headphones. Love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Rusty!

      Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, great noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is solid. Noise canceling works very well, and the sound is quite good. A few issues getting it to pair with my laptop, but no problems with other devices. The touch features are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great battery and amazing noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on a recommendation from a friend. He had me try his and I immediately fell in love with the noise cancellation. The music sounds great and the phone and mic feature is a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best headphones we have ever had. first ones that are noise cancelling and they truly are but once the music plays. when there is no music playing you an hear pretty much everything around you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredible product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several earphones, and over the ear headphones. These are by far my favorite!! High recommend them. The battery life is amazing. And when you do need to charge them, they charge immediately.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Morsol! That's great! Good to know that you're having a great time using the headphones. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    After 1 year, still great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a year and still just as good as day one. Most expensive headphones I've purchased but well worth it. With the XM4's on the hoirzon, these could go for a great deal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi outoftime, wonderful! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best over ear headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a good many amount of headphones over the years and these are by far the comfiest and well made ones I have ever had. Doesn't crowd my ears and the adaptive technology is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Astra!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other then the blanking out and changing settings the headphones are great, excellent sound I just love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blessed12, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphone at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy put these on sale at 189.00. No brainer because it is one of the best headphones in that price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvement over the XM2’s. Great call quality when used to take calls. Extremely comfortable. The quick charge is amazing. My only gripe is the headphones won’t connect to two devices simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the sound quality is fabulous. Works very well with both my IPhone and tablet. When traveling, I have access to Direct Tv and the headset was compatible and extremely good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Favorite for Studying

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a grad student so I basically study every single day and I love these for just that! I can be in the noisy common area and nothing is breaking my focus with these headphones on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing is believing! Great sound, and zero noise. Cuts out all the noise. Bose leaves a bit of a hum. Sony is all music, no noise. awesome sound! Add the easy swipe controls and it's a superior product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear speakers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless sound with noise cancellation. It gives your ears the joy they deserve for a price that won't break the bank...at least till you can put more money back into the bank. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    touch controls responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate the touch controls. The carrying case is super sturdy and folds easily for convenient travel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi okok,

      Great! We're glad that you like the touch controls and supplied carrying case of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. Not worth $350 in my opinion. The charge lasts forever. I charged it only once since buying. Also doubles as a gaming headset with a mic attachment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayBee101, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are the best I have ever owned! Great fit and it fits over the ears comfortably! Can't wait to take them with me on my next flight!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard Alot About These & Had To Get Them & Omg These Babys Are Wow The Sound Is Amazing Mids Highs Lows Is On Point & Clearity Bass Is Jus Perfect For My Taste I Deff Would Recommend These

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sparta!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones under #300

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones under #300 if you have that budget. The only downside is you cannot pair with multiple devices at a same time. Still a strong buy compare to bose 700.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cathy, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Though the WH1000XM3 supports Multipoint connection, you can pair it with the following:

      1. Connecting the headset to both a music player and a smartphone or mobile phone
      2. Connecting the headset to 2 Android smartphones
      3. Connecting the headset to an Android smartphone and an iPhone

      We’ve also taken note of your feedback on connecting multiple devices at the same time. We take this matter very seriously into consideration of our products. Thanks for choosing Sony!
      Erin Sony_US