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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,978 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quick charge feature and the extended battery life. Although when powered off it does seem to drain the battery faster than I would like. Still a solid buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sambone, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid noise cancelling algorithm, works well on plane, in airport, shuttles, in hotel. Sound quality is good, but I'm no audiophile. I like mine so much, I bought one for my daughter for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    High res wireless audio

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality sounds. Fantastic Noise-Cancelling. App is very OK. Touch controls have some hiccups but once you figure out it works pretty well. Would rather more physical buttons with this level of quality but a minor setback to get the quality audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones, but not for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to be able to watch tv without disturbing my husband. The sound quality was great and pairing was easy. I just found them too cumbersome. Ended up returning. Months later the new APPLE AIRPOD PRO’S CAME out. These are in ear noise cancelling ear buds and are perfect for what I was looking for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Taniejanie!

      We are sad to hear that the unit had to be returned. Your feedback will be forwarded to the relevant department. We appreciate your time.

      Regards,

      Vincent Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My first headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this and it’s awesome! Needs browsing the manual to figure out how it works considering the controls in the side are invisible. The subtleties of the design and the comfort is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these after taking back the Bose headphones purchased the previous day. They were easy to set up and the fit and noise cancelling quality was superb, especially for use on an airplane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quite Elegance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000 XM3 will be hard to beat in the future. Purchased one for my wife and was so impressed had to have one for myself! Try it! it’s probably the best noise canceling headphones on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I have ever experienced. They do a superb job of noise cancelling, but the many settings allow for customization for listening to music or watching a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had bought these years ago. Noise cancelling is incredibly efficient. Controls are logical and easy to learn. I have had them bound to several devices with no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, racerx, That's awesome! We are glad to hear you are enjoying our industry-leading noise-canceling headphones. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these when my Bose QC35 stopped working. I do not regret this purchase as a replacement. The sound quality is amazing and the noise cancellation is slightly better than my qc35's.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared Sony to Bose but had always been a Bose fan. Side by side both were similar l. Noise cancellation was excellent. The deciding factor for Sony was the ease of use with hand gestures.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I started looking at headphones I thought Bose was the best in the business, I had a pair of the quietcomfort 35s, but they pale in comparison to these, Best noise cancelling in the BUSINESS

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Three words - simply love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the highest tier Sony noise-cancelling headphones, and as such the features and the noise-cancelling sound are awesome! Definitely worth every penny for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot so it was a must have when in airplanes. I previously had beats but found these much more comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marlon, You've made a great choice! We're glad you like the comfortable fit of the Sony WH1000XM3. To get the most out of your headphones, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Voice Assistant compatibility, and touch controls. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Mark 3 really good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noice cancelling in the market, traveling they then is a relief. I normally use them to block all ambient noises with a relax music to sleep during flight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lalmaguer, Thank you for the 5-star rating! Glad to hear that you are happy with your purchase! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to use on long airplane trips and I have not had the opportunity to use it for that purpose. I have used it at home and the sound quality is great especially with classical music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the best for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Bose QC35 in almost every way, I wish I could connect two devices to it at the same time, but that's not too much of an issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. I bought these to replace my old headset because I am working from home and need to block out the sounds in my meetings. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caitlin, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with decent bass. If you get them on sale it's a great purchase. Not very much difference from the new release from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigC, Choosing these headphones will definitely be worth it! We're happy to hear about your excellent experience with the amazing sound quality, noise canceling. and overall features of the unit. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for leaving us such a wonderful review! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing Sound, Comfort, and Quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being someone that has always been an avid fan of over-ear headphones these are definitely at the top of my list and have become my everyday headphones. After using these you definitely will not want to go back to other headphones. To get right into it, the main feature that sets these apart is the noise cancellation. With overear headphones there is a big difference stepping up to each price point and originally I had thought I`d be able to settle in that $150-$200 range, but the noise cancellation that Sony was able to incorporate in these is astonishing and is definitely something that can`t be imagined until you actually use it as I can`t sing its praises enough. With the great noise cancellation comes great sound quality and the ability to cancel out outside noises only makes the crispness in the sound quality that much better. Without writing a book I will say that with the superior noise cancellation and full/crisp sound quality audio is amazing with these headphones. However, there are other headphones on the market that have great sound quality as well, but some of the other features of these headphones help set it apart even more aside from just the great noise cancellation. One major factor for me with headphones is aesthetics and these headphones are great in that they provide a very minimal design that is not overly bulky yet also provide superior comfort similar to those that do have the massive earcups that focus specifically on comfort. The build quality is also exceptional as you can tell quality materials have been used and the fact that it uses USB-C to charge is a great edition which helps future proof them. With this comes the fast charge ability in that in only 15 minutes of charging you get about 5 hours of battery life with a full charge only taking a couple hours. Then finally the touch features actually are very responsive as opposed to other models that attempt this feature so that is definitely a plus instead of having to memorize where all the buttons are for each function. Overall I just can`t say enough positive things about these headphones as they are great in nearly every dimension and pack so many features I`m sure I have missed one or two. I would definitely recommend these over nearly every other pair of headphones in the market as the noise cancellation simply can`t be beat, especially at this price point.

    I would recommend this to a friend