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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several pairs of the BOSE QC series over the last several years, but decided to go a different direction to get sony wireless ones and I have not been disappointed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi az1234, We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely awesome sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he tells me every week how amazing they are! Absolutely awesome and highly recommends! We got a great deal from Best Buy as well! We love Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jimmysmom! Good to know that you're having a great time using the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have noisy neighbors and this works extremely well to block out their noise. Only thing that would be better is if the noise canceling would work without being connected to an audio device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling feature. Love the feature that I can hear the ppl around me by putting my hand over the one headphone without having to remove the headphones. The music sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sounding and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone look and sound great. The noise cancelling works great. The only drawback so far is you can only connect to 1 device at a time. If the headphone is connected to your laptop you have to disconnect from your laptop and reconnect to your phone. Other than that it is an excellent headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wondered how good headphones can be to run such a price tag. This is a new experience. Not only the sound quality but the noise canceling. Super awesome and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sounding headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in between these and the bose. After listening and seeing all the features these were the winning pair. Can’t wait what the new pair will sound like for the following year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got these for me as I travel a lot for work. Love the noise canceling feature. They come with an adapter plug for airplanes but I haven’t needed it for Delta flights.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    improved on an already solid version 2

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good: - sound quality - Ultimately the single most important criteria for most people when shopping for headphones I would imagine. The sound signature for the 3rd version of these isn’t substantially different from previous ones, but to my ear sounds more refined. Vocals (and mids in general) are a bit more balanced and cleaner than previous versions, which were already pretty good to start with (if nowhere near neutral). While they may not compete with “audiophile” headphones, these are the best i’ve heard in the ANC category, hands down. - noise cancelling - I haven’t used these on a plane just yet, but so far i have been quite impressed with not only the ANC but the ambient modes as well. Basically you get more control over what you want and don’t want to hear. For some, this may not be all that important, but for others it may be game changing. The feature most important for me in this area is still the “quick pause” of music and ANC, by holding your right hand over the cup. I absolutely love this feature, especially for catching that announcement at the airport or a quick interjection from someone. - design - These are slimmer and fit closer to the head than earlier models. They also swapped out the textured surface for a smooth finish, which helps in the accuracy of the swipe control motions. Same solid build quality as earlier models as well. - comfort - Previous versions were already comfortable, but these have actually surpassed Bose as winners in that area for me. Lighter, better padding on the top of the head, and bigger / softer ear cushions than the second version. - battery - Substantially improved battery life, rated at 30 hours. Nothing else in this class comes close to it. Over a few days of my testing, I've not even hit 50% battery remaining yet. - case - Nice hard case included, along with USB C cable, analog cable, and airplane adapter. - USB C charging. - Multiple microphones for better call quality. bad: - no multi device pairing overall: The only downside for these to me is the single device limitation when pairing. Bose still has Sony beat here, where you can say, pair your phone and your laptop, making it really fast and easy to switch back and forth. Aside from that small detraction, these are an easy 5 stars for me. Excellent sound quality, comfort, ANC, and feature set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bd43274, Sony takes into consideration all feedback to improve the performance and quality of our products and services. However, please refer to the link below for more information about "Multipoint connection". Please select "Making connections" > "Multipoint connection". It will teach you on how to pair these headphones to 2 devices. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron

      http://helpguide.sony.net/mdr/wh1000xm3/v1/en/index.html sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose and have their wireless earbuds. But the headphones are by far superiors These are great for long study sessions when my ears get fatigued from earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sophie, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using them all the time. Thay feel great but a little to tight but I can live with it. The noise cancelling is amazing and the app lets you set the headphone for your taste.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, TastySand!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones for my purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hearing loss and bought the headphones for use with a TV so I don't have to blast all of the neighbors in our building. These are comfortable and suit my needs perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Elliott!

      We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones to replace my lost Bose QC 20 noise canceling headphones. I was needing a quick noise canceling solution for a long flight and after a limited research into the best options I landed on the Sony XM3s. They worked extremely well and the plus is they interfaces with my Alexa app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, DLAR! That's nice! We're glad to hear that you're happy with our product. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Services it purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an extremely noisy terrace and this blocks 90% of the noise of children's screams and loud restaurant ventilator with just blue tooth noise cancelling. I can enjoy music 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great. Amazing for on planes cars the noise canceling is amazing and the features and and the app that comes with it makes it to where you Can customize it to your likings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever owned. Use the daily for work with Skype, WebEx, and zoom. Mic works well. Also great for listening to music. Long batter life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and noise cancellation. Tried HiRes music from Prime music and it blew my mind.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GIJoe, Great! Glad to hear that you are happy with the sound quality and noise canceling of your new WH1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SUPERIOR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My absolute go to overhead headphones these are better than bose and beats the ups down and especially the noise cancellation is flawless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Felipe, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent headphones with Amazing noise cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones for the sound quality and noise cancelling abilities. The only reason I returned these was because I recently started wearing glasses, and wearing these for long periods of time with glasses while working from home causes some pain where my frames sit. Otherwise 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for airplanes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore these headphones on a trip to Belgium and they truly are noise cancelling. I didn’t hear the crying baby or loud travelers behind me. I only heard my movie. It was great!!

    I would recommend this to a friend